We had a very bad party bus experience. The bus had no lights other than hospital fluorescents light, NOAIRCONDITIONING and the entrance door would close. When we decided not to proceed with the service due to the safety hazards we were still charged the deposit fee after the employee, Mary, told us they would NOT charge. To say the least BEWARE. Very shady business!
Felix M.
Évaluation du lieu : 1 Miami, FL
This is the worst business ever. I wish I could give them a negative star. The Person on the phone Mary lies to you about the price and then changes it the day of the event. We asked why we were being charged extra and Mary started yelling over the phone to my wife so I took the phone and she started yelling at me also. She said she was not going to send the bus two hours from the pick up time. After we had to beg for her to send the bus, when the bus got there is was old and smelled bad. The AC stopped working half way through the ride and all the guest were sweating hot and very bothered it was a very bad experience. We were promised Ice and Water and they didnt have any ICE just hot water and a very smelly ride. Please save your money and book anywhere else. You will be sorry if you book with them. They have no idea what customer service is. I have never been yelled at like Mary was yelling over the phone. Believe me these people are dirty people who are tricking you out of your hard earned money. I am now afraid that these people will use my credit card information to steal with. Beware.