DONOTBUYTHESEWATCHES!!! Watch was a Christmas gift. In-laws bought it for my wife and me. My wife’s came in time for Christmas. Mine came in February. Tried to set the time and I could not adjust the hands, so I sent it in for a replacement or fix in accordance w/the warranty. After paying 15 $ to ship it to Invicta, I included the 28 $ return shipping fee per the warranty directions. A month later I get an email saying it’ll cost 70 $ to fix the watch. So my gift watch watch was going to cost me $ 115. What about the warranty you ask? Nope. Since it was a gift and I didn’t have a receipt(nor did my in-laws have the receipt since now it’s freaking APRIL) the watch is not covered by a warranty. The watch looked pretty cool I guess, but it’s all cosmetic as these things are cheap, and the warranty isn’t worth the paper it’s written on. DONOTBUYTHESEWATCHES and DONOTDOBUSINESS w/THIS COMPANY. THEYARECROOKS!!!
Jon W.
Évaluation du lieu : 5 Hyattsville, MD
I love these big awesome watches. Got a call today from Nedecia who was personally handling a customer service issue. I have 13 Invictas total. Love them.
Ikam A.
Évaluation du lieu : 5 Miami Beach, FL
Amazing service! Hector and Quan were amazing and super professional. We got four watches here and are very happy! Will certainly return.
Reuben S.
Évaluation du lieu : 1 Atlanta, GA
Potential buyers beware! Worst possible customer service. Will never step foot in this store again. No matter, as one can find these mediocre watches on-line for far less than in the store. Won’t be surprised if this store goes belly up soon. One star is generous, would give a zero rating if it was allowed.