Invicta

DO NOT BUY THESE WATCHES!!! Watch was a Christmas gift. In-​laws bought it for my wife and me. My wife’s came in time for Christmas. Mine came in February. Tried to set the time and I could not adjust the hands, so I sent it in for a replacement or fix in accordance w/​the warranty. After paying 15 $ to ship it to Invicta, I included the 28 $ return shipping fee per the warranty directions. A month later I get an email saying it’ll cost 70 $ to fix the watch. So my gift watch watch was going to cost me $ 115. What about the warranty you ask? Nope. Since it was a gift and I didn’t have a receipt (nor did my in-​laws have the receipt since now it’s freaking APRIL) the watch is not covered by a warranty. The watch looked pretty cool I guess, but it’s all cosmetic as these things are cheap, and the warranty isn’t worth the paper it’s written on. DO NOT BUY THESE WATCHES and DO NOT DO BUSINESS w/​THIS COMPANY. THEY ARE CROOKS!!!

I love these big awesome watches. Got a call today from Nedecia who was personally handling a customer service issue.
I have 13 Invictas total. Love them.

Amazing service! Hector and Quan were amazing and super professional. We got four watches here and are very happy! Will certainly return.

Potential buyers beware! Worst possible customer service. Will never step foot in this store again. No matter, as one can find these mediocre watches on-​line for far less than in the store. Won’t be surprised if this store goes belly up soon. One star is generous, would give a zero rating if it was allowed.