MLS Connect Flat Fee Listings

Selling your house isn’t rocket science. You set a realistic price, with some amount of give, get it ready to show, take photos, prepare signage, and then advertise it.
is a listing location, but if you want a broader audience, you need
, zillow, and trulia. Enter
, which is owned by MLS Connect, Inc. in Florida.
I wanted to put in money to make money, so I took copius photos and purchased the Gold Package to get more photos on the sites. I assumed if people could see more of the house they would be interested. I was given a «VIP» account status and assigned Jenn Rochetti as my account manager.
First, the extra photos I was authorized in the Gold Account didn’t load. Okay, call Jenn. She attributes the issue to one of the providers having a tech problem with a feed. It’ll be fixed in an hour or so. Nope, not an hour, not a day, not a week. I called Jenn to figure out why there was no fix with the additional photos. No response. She’s out. Email Jenn. No response. Call Jenn. She’s at lunch. Email Jenn. Call. Email. I cannot tell you the number of messages I left without response other than, «I’ll tell her you called.». Okay, so much for «VIP» status (now do you understand the quote marks around VIP?). Jenn finally responds that she’ll refund the portion of my account that went to the extra photos. I emailed after a couple of weeks and asked why I hadn’t seen the refund. No response. At this point, I’m sort of assuming she won’t respond.
Then, I get a call from realtor asking if my home was still for sale. Yes, why? He explains that his clients had looked at it before and were interested in looking at it again, but it’s no longer showing as active on the mls listings. HUH??? I check and it looks like I still have another month of «VIP» service, but sure enough it’s off all the sites (
, etc.). So, my potential sale goes to another house.
I call. I email. I email. (sound familiar) Finally, I get this emailed response from Jenn, «Yes, your local MLS did have a feed down on their site. It’s seems to be back up, so listings are re-​appearing as we speak.» Man, those mls feeds are as technically complicated as a Chinese rover on Mars. I ask if I’ll be credited with the days it’s been down. Please, guess whether I’ve received a response. Go on… it’s a ⁵⁰⁄₅₀ shot.
MLS Connect, Inc. may also be the owner of
. Check it out before you opt. to purchase either service.
At the end of the contract I switched to another flat fee service and sold my house in a week.

Very happy with the professional service and immediate response to my questions. I have not made a decision yet, but this seems to be a very professional company.