Publix Super Markets

The older man working in the bakery is extremely rude and needs to work on his customer service skills. I ordered a cake tonight from him and decided to cancel it right after. I’ll take my business elsewhere; somewhere where they know how to talk to their customers and don’t act like taking a cake order is the biggest hassle in the world. This is not the first time I’ve had an issue with the customer service at this publix.

This is by far my favorite Publix. The staff is extremely nice and helpful especially the frontline associates. Management is hit or miss, some have personalities others barely say hello. The food is always fresh and the store is extremely clean… The best associates by far is jean (john) he stocks shelf in the juice isle. He has family back in Haiti, and without fail says hello to me every time, ask how my wife and kids are and is the type of employee Publix should model around.
4 stars not 5 for management. Frontline associates 10 stars.

When it comes to supermarkets, Publix is dominant, and with good reason. This location is very clean, fantastic service, shelves always well stocked, and lots of good deals. The produce aisle is maintained with fresh vegetables and fruits, and so on. If you’re from Florida, Publix may seem like a standard and basic supermarket, but as someone originally from the Northeast, I can tell you that everything here is far superior in terms of service, cleanness, and overall professionalism. Just an example, most recently I was looking for an item on sale, but wasn’t on the self. The manager saw me looking and asked what I wanted; he told me to go on shopping and he would bring it out for me, which he did right away. Their is pretty much always someone at the checkout counter to bag your items for you, and they always offer to take it all out to your car. From top to bottom, service at Publix perfect.
And then their is the sub counter. Probably Publix’s claim to fame, it really lives up to the hype. Every sub here is excellent, and they make it exactly the way you want it. If you want a specific type of cheese they will slice it fresh, if you want to try a sample before you get it, they will give you a taste, etc. Their are a few people behind the counter who charge you for extra cheese and such, but they don’t for the most part, which makes me want to come back even more. Sometimes lines for the deli and subs can get quite long, so watch out.
The few negatives about this Publix are pretty minimal. The soup area by the deli counter is a mess. Always dirty with soup spilled out all over the place, the soups sometimes have no labels, and not maintained at all, which is strange because the rest of the place is cleaned up so well. The candy aisle could contain more brands of candy, and in general their could be a lot more specialty options that this place lacks. At peak hours parking can be a bit of a pain, but keep circling and you’ll find a close spot eventually. The few shortfalls are pretty easy to look past, I’d challenge anyone to show me a better supermarket then Publix.

Where shopping is a pleasure… hmmm, only if you get pleasure from a root canal without anesthetic. The produce is terrible-​poor quality and high priced. I’ve had milk products that have gone bad before I’ve gotten them home. The service deli (is that what passes for service these days?) has horrendous waits (25 minutes today and I gave up… eight employees present behind the counter but looked to be only two helping the in-​store folks… and I heard «We’ll be right with you» at least four times and nary a customer was served.) Publix you would do better to close this location and cut your losses… I won’t shop here again even though it’s my neighborhood store… f**k that!

Just ordered a sub and the guy seemed mad when I wanted different kind of cheese and he had to cut it! Not saying it’s bad to have an old guy but the customer service was terrible! Not my favorite Publix!

I love my local Publix. The employees are super friendly and very helpful; they don’t just point to where an item is, they walk you there. The only thing that keeps me from giving it five stars is the size — rather small compared to other stores. And the prices are higher than many other stores (fancy Boca neighborhood?). Unless I need to do a major shopping for a holiday dinner, this is my go-​to Publix.

An average Publix supermarket.
The produce section is better than most in the area however the meat section is lacking.
Seafood on the otherhand is better than most because they have live lobster.
It’s always crowded here because of the area.

This is nice Publix