Saks

Imre terrible manager, horrible service after 1 week they will not return you clothing or shoes even you only try it on
Bankruptcy to this kind of company

I bought a pair of shoes from Saks online. After wearing them for 3 times their heel is completely damaged. So I took it in store and spoke with an associate in the shoe department. No effort was made to make the situation better — YSL shoes that cost $ 1200 were damaged after 3 wears. His explanation was oh — this is the way these shoes are. I bought a pair of Laboutin shoes for my wife that were the same way. How does that help me?
So shoes that cost over $ 500 wear down after 1 – 3 wears. What kind of customer service is this? This is the Last time I purchase from Saks in store or online

The clothing department, shoe department, and make-​up are all top-​notch, but this review is for the bridal salon where I spent many hours this afternoon.
I“ve spent lots of time in the bridal stores in Chicago and have to say that Saks in Boca has a comparable selection to the stores in Chicago (quite surprising being in a smaller town). If you’re looking for a Vera Wang or Monique Lhullier wedding dress this is the place to go in South Florida– their Monique selection is especially impressive.
Stephanie was the sales associate who helped me today– although she’s young (which I preferred being young myself) she’s been working in the bridal industry for 10 years. She’s also honest and not pushy– which are both important when trying to decide on a bridal dress.
I haven’t been to many other bridal stores in the South Florida area, but I have a feeling it doesn’t get any better than the bridal department in Saks!