Jiffy Lube

I tried to give these guys a second chance, after year and a half. You can see my original review from July 2014. This time I watched everything that they did. I noticed that they did not change the cabin air filter, even after they went through the motions of looking in the glove compartment for it. When they were finishing up with my car and rolled it out front I asked them why they did not change the air filter and they said that it didn’t have one, but there was a $ 70 charge on my invoice for a cabin air filter. I made them look at it and it clearly not been changed. The same people were working there this time that were working there last time, One of them had even been elevated to assistant manager. He’s the one that changed the air filter for me and he was at a loss of words to why this happened a second time. Again I can only wonder how many times a day this happens to people to come in with fleet cars. Guess they think that it’s not my money I wouldn’t care. I make my living in this car so I do care.

Super fast service. I’m always in and out in under 25 minutes which is great when you have 2 toddlers with you. The employees are so friendly and helpful. They describe everything they work on and dont push for unnecessary services.

Great experience as far as oil changes go. I called ahead and got confirmation that my Groupon would be honored and I would also need synthetic oil. The customer service guy in the bay-​intake area was really friendly and helpful, as was the young lady (Sandy, I think) who checked out my order and took my payment.
I was in an out in less than 25 minutes despite there being a number of other cars being serviced. I will likely go back to get my brakes done here as well.

Hey guys, thank you so much for tightening my filter cover way past spec, to the point that I have to go buy a breaker bar to get it off. $ 85 for full synthetic on a Lexus IS 350.

These people refused to give my daughter a copy of her emissions testing and wound up being a big fat pain in the butt for us to get a copy. Much more trouble than they are worth. Go to someplace you know and trust. It sure as heck isn’t these folks.

Excellent quick service, and obviously not in it to con you into spending everything in your wallet. Got my oil levels checked and refilled free of charge because it took only 30 seconds. Helpful workers!

Tried to get an oil change based on a previous screw up on their end and they said they would give a discount but tried to rip me off by not honoring the discount and charging more than before. Don’t go here!