Manny’s Restaurant

I’ve heard great things about this place but I was very disappointed. Maybe they’re better known for their pizza, I’m not sure but me & my husband stopped in here for Greek/​Italian food, not pizza in particular & were highly upset. I got some kind of pasta dish & the sauce it was in was green. I’ve never seen green pasta sauce but I was willing to give it a try which was a mistake. After a few bites, I gave up & just asked for a to go box. I’m not one to send my food back. My husband got the chicken tenders plate & the tenders were HUGE & smelled delicious but they were tough & chewy. Our waitress was excellent & the customer service was awesome but not worth $ 40. If they aren’t good at anything but pizza, then maybe that’s all they should advertise/​sell.

Food was good but the staff could use a class on customer service and professionalism. There were a lot of inappropriate conversations going on while we were dining. This effected our experience.

They hire snotty teenagers and there own children, My Husband and I refuse to get anything more than takeout.
Food is good, but the service staff is terrible, entitled teenagers don’t make good staff, hire some adults and you might actually see more activity in the dining room.
Service is 2 stars but food is 4.5.

Very good pizza. Overall the menu is very good. The atmosphere is average. It’s what you would expect from a Greek-​Italian restaurant.

First time there… had passed by quite a few times as we meet up at this exit for lunch quite a bit. I was tired of the usual places and wanted to try something different. The food taste was excellent. We tried 3 different subs, the chicken parm, meatball and italian sausage. All were great. The service was pretty good. The service to get our check and pay was a bit slow, but they were swamped that day. We’ll definitely go back.

I ordered the lasagna. I’m not sure how the y managed to do so but it was really bad with zero flavor. Service was average. The place could use an update.

I just had the worst customer service experience in a very long time. I work in customer service and I never will go any place and cause a scene. I’m a manager myself. However, tonight was a little bit different. I tried to go the high road and go home and call the manager to just let them know my experience and come to find out the lady that grabbed the phone wasn’t even a manager. So, I sat there from 7:40 to 9:00. It was busy, I get it. I have patience. I had my salad and fried green tomatoes as I waited on my dinner. The food arrived less the mushrooms I paid to be added, so my server gave me a ‘plate’ of mushrooms. The spaghetti was tasteless and watery, so I didn’t eat it. I sat there with a full plate of food. I had all kinds of staff walking by, not checking in or asking if I needed anything. Again, they were swamped but as a restaurant staff, where is the teamwork at? My drink was empty for quite some time and no one thought to help my server out or better yet put any other customer as their first priority. When someone did fill my glass, it was because my server asked her to. She was stuck behind a register with a constant long line of people and was expected to wait tables, take to go orders and ring people up? That’s the first problem. If you know how busy it is on a Friday night, why wouldn’t you staff your place accordingly? That is not fair to your staff or your customers, period. My complaint has nothing to do with the server (Courtney). She was doing the best she could under the circumstances. Anyway, she asked if they could remake the food. I said I don’t care. They remade it and I was growing more and more unhappy at the minute and I was ready to go because I felt like I was being held hostage already for too long. I go to pay, they charge me for everything– okay, that’s fine. The cashier asked if everything was okay and I said no, it’s not and I put my hand up because I just wanted out of this place. I paid the full price of everything despite the lack of customer service and even left a tip. (It was not my normal generous tip, though.) Before I got in my door, I just got sick. Afterwards, I called to just let them know of my experience. I didn’t raise my voice, did not cuss, nothing disrespectful came out of my mouth. Not only did the lady belittle me on the phone and raise her voice at me but she sat there defending the whole situation. No apology, no nothing. Oh, wait, that’s a lie. She gave me a cannoli as her way of apologizing without even knowing what the issue was before I walked out. I would have been okay had I not spoken to her. She asked me if it made me sick, why did I take it? I stated I didn’t know that it did until after I left. However, I thought why am I explaining my actions to this lady. I asked to talk to the owner. Apparently, his name is Gus. When I spoke to him about the lady that I just spoke to, he said well, that’s what happens when you talk to employees. Really?! So, I filled him in and said– just wanted you to know I got sick and I hadn’t eaten anywhere all day. He apologized to me and said what can I do to make you happy? I said I don’t care, I just wanted to tell you about the experience. He stated why don’t you come for lunch tomorrow and I’ll take care of you and I said, no I have to work. He said, well, whenever you can. We got of the phone and I still was upset about this lady and I wasn’t going to eat this food anyway. So, I got back in my car and went back to give them their food back and the cannoli for my trouble. I dropped it off and gave it to Gus. I said, first of all, I wasn’t trying to cause a scene because it’s busy but that lady on the phone was very rude. Rude. Rude. Again, didn’t raise my voice. He said can I have a hug? I looked at him, put my hand up and almost yelled don’t f&$:!?@ touch me. I said, I just want my money back which I wasn’t going to do. He asked, can I charge you for the salad and I said yes, and you can charge me for the fried green tomatoes. He gave me cash back and asked me if I wanted the cannoli and I said no. It was never about the money, it wasn’t even about the food, it was the principle of the matter. I didn’t want anything free, I didn’t want a cannoli to appease me, I wanted to not have had this unpleasant experience, period. I was told that it was one of the best places to eat and I’m pretty sure that Manny’s didn’t gain its reputation by treating people like crap, throwing a Cannoli at them to fix major issues, then trying to hug them instead of listening to a legitimate problem and trying to fix it. If I was a guy would he have tried to hug me? No, you would have listened to what I had to say and you would not have discounted it because my genitalia differs from yours. Needless to say, I won’t be stopping by for you to «take care of me.“Instead, you might want to fix the issues in your place of business to ensure this doesn’t happen to anyone else.

stumbled upon this gem… on a road trip. so good we had to stop again, on our way back through s.c.
the food was great and the level of customer service/​courtesy is second 2 none.
my fav menu item (so far) is the fried pickle (spears)…they let me customize to spears instead of dill chips!!!
weve had the chicken philly sandwich, chicken philly pizza (another customization) lemon pepper wings and of course the pickles.
i cant wait until another road trip leads me to manny’s!!!

This was my first visit to this restaurant. My best opinion, average. I had the marinated beef over rice pilaf. It had a good flavor and the beef wasn’t tough at all. However, it felt as if it was reheated in the microwave. It didn’t seem like it was prepared fresh. I would give them another try but I hope the food will be fresh next time.

Pretty good. Decent selection of Italian and greek food. Pizzas are good too, pretty generous with their toppings! Favorite thing there is desert though. Everything we’ve had has been «bangin»! Owners are really friendly :)

I agree with previous reviewer about OLD owner. He was a real sour puss. But new owner is great family. We enjoy manny’s menu, great for the kids and mom and dad. If they would just get rid of smoking section.

Rude owner. Yells at the staff in front of customers.