Elegance Alterations

Had a hem on a pair of mens dress pants done. Quick and perfect height. I think they charged me $ 15 and had it done in 2 days. Everything was perfect.

They do a great job here. I have taken many different garments here and am always pleased. They are also able to replace the original hem on jeans. Definitely recommend!

UPDATE: I went back to have them do my wedding dress and they’ve done more pants since my initial review. I stand by my five stars. The lady, I wish I knew her name, is nice and does a great job. FINALLY… a tailor that doesn’t make my pants too short.
I love this place. I don’t know why anyone would have the audacity to try and negotiate someone’s price list for their business. This isn’t like buying a car. If you don’t like the price, go somewhere else.
I’ve gone once and they were nice, professional and did great work. I’m very short and have tons of experience with tailor shops. Like any business, they set a price and I would be more than happy to pay $ 20 to get a zipper replaced from this lady, judging how she handled my pants.

A local Boise bridal shop recommended that I contact Anna for my wedding dress alterations. When I called the store, the person who answered the phone was very unprofessional and rude, and said that Anna was busy. I asked if I could leave my name and number for her and the person asked if I’d like to make an appointment. I said that possibly yes, but I’d like to speak with Anna first (I mean, don’t you want to talk to someone first before making an appointment with them?). The person on the phone then asked, «why?» and I said «nevermind» and hung up. Guess they didn’t want my business because they were really unfriendly! Glad I’m not taking my dress there.

So, I have never been to this place. I don’t know the quality of work, the friendliness of the staff, or the turnaround time.
I am actually a competitor of this shop — I own sewBoise. As a business owner, I keep an eye on other businesses in town… What people like and don’t, ideas I might implement or avoid in my own work or the work of my staff.
I was appalled to see the one-​star review posted by a POTENTIAL customer of this establishment. How incredibly rude and terribly uninformed.
Whether a dress costs $ 3 or $ 3,000, a zipper still takes TIME to replace. The pricing is determined by the labor and expertise necessary to perform a service, NOT by the item the service is being performed upon. And I won’t even launch into my diatribe on the overhead involved in this type of business.
Shame on this Unilocal user for needlessly dragging down this place’s rating for no other reason than her own ignorance.
$ 20 is more than fair for a zipper replacement. It’s exactly what I charge, too.

The only place I go for alterations! They always do a wonderful job, and they’re very friendly. Once, they over charged me and I didn’t realize. The next time I came in, they informed me of their mistake and paid me back the money I didn’t owe them in the first place. Nice surprise.

Brought in dress that we got at store for $ 3.00 Needed a new zipper. Wanted $ 20. No room to negotiate price. Not only did they loose this sale. But any future sales.