Hank Stevens Painting

Hank and his crew were always on time and friendly. The paint on the walls looked great… unfortunately, the paint that got dripped on the carpet, rugs, and uncovered furniture did not! After their first day on the job, I brought the issue to Hank’s attention and he made excuses and claimed that it was «normal» to see a drip here and there. (There were at least 8 – 10 highly-​visible drip spots in the carpet and on furniture in a small bedroom.) There was never any effort made to apologize or clean the drips up. At the end of the second day, the problem was worse and more rampant (especially where base trim was involved). I had to take paint thinner and hot soapy water to more than a dozen places in a single walk-​in closet in order to preserve the look of our almost-​new carpet. I called Hank and even sent him photos of the problem areas. He made similar excuses. If we hadn’t been under such a tight deadline to get our house painted and on the market, I would’ve asked them to leave after the first day.