InDepth Mobile Auto Detailing

I’m surprised by any bad reviews. I do not personally know these people, nor did my brother-​in-​law who highly recommended them to me. They did an amazing job on my minivan, which had been really done over by my kids over the last 8 years. They worked hard on it over several hours, and I can’t believe how great it looks. They were more than fair on the pricing, especially for how much work they had to do and how thorough they were. These guys don’t just do a quick wipe down and shampoo, they really get in deep and get the grime out. I’m very happy.

I definitely would not recommend them and I am
highly skeptical of the good reviews out there (friends and family of the owner?) In Depth did a terrible job detailing my SUV, leaving grime and fur and damaging the carpet. The owner was shady when I followed up with him about resolving the situation. I would not trust them with your vehicle.

I had a very negative experience with In Depth Detailing. I hired them to detail a small SUV that I was getting ready to sell. The owner, Chris, promised the technician would be prompt. However, the morning of the detail, the tech was more than 30 minutes late, making me late for a meeting. The technician also did not do a thorough job. There was plenty of dirt and grime inside and out after he finished. I discovered later that he tripped a circuit in my garage, which would have left him without power. No wonder the vacuuming job wasn’t very good. The tech also used a product that left light discolored splotches on the beige cargo area carpet. I was extremely unhappy when I came home and reviewed the work that had been done. I took photos and immediately notified Chris. He came to inspect the vehicle. He agreed that the detail job was poor, although we both tried to give the tech the benefit of the doubt since it had been a cloudy, rainy day and there was a lot of pet hair in the vehicle. However, Chris argued with me about the discoloration, stating that it wasn’t their fault. He provided some scientific literature about how the chemical works and continued to claim it wasn’t their fault. Bottom line, I had vacuumed that carpet the weekend before and it wasn’t discolored. I don’t care how their chemicals work, they created a discoloration where there wasn’t one before.
I did not pay for the detail job and was offered a comp detail from Chris. However, he fell through when it came time to schedule the comp detail job, claiming his equipment had been sent to Australia and putting me off on scheduling the complimentary detail. At the end of the day, I don’t know if I would have been 100% comfortable letting them work on another vehicle of mine anyway. I ended up detailing our other car myself the following weekend and did a much better job than what In Depth wanted to charge me $ 230 for.
I found In Depth to be an unprofessional outfit in all aspects of the way this was handled and I would not recommend them. Given my experience, I am also very suspicious of the legitimacy of the 5 star reviews they have received.

In Depth Detailing came to detail my VW Jetta TDI, and after he was done, my car looked even better than it did when I purchased it! I can’t recommend them enough. If you’re looking to have your car detailed, you DEFINITELY want to call In Depth Detailing!

Called Chris on a Saturday, he came by to give estimates on Sunday, and he started working on our trucks on Monday. He and Matt make a great team. Chris was totally honest with his evaluation of our vehicles and estimates, which were on par with other auto detailing shops. We actually needed 4 rigs detailed, so Chris decided to do the work at our home to make it more convenient for us.
We have 4 children, 3 of them under 10, so several of the trucks were extremely dirty inside with spilled pop, milk, and general dirt and grime. They managed to get out almost every stain, some of them were over 5 years old!!! All of the interiors look fantastic!
The outsides of our trucks look amazing. After years of abuse by car washes, brush scratches, and general neglect, Chris and Matt used their Liquid Buff service to restore the paint to a beautiful, glossy finish. They even managed to get many pretty severe scratches out of my truck from a chain link fence and A BEAR!!! Absolutely amazing work and attention to detail.
Chris and Matt took a little longer than they expected, but only because they are very thorough and refuse to cut corners.
These guys do an amazing job, we will definitely be using them again AND recommending them to our friends!!!