Summers Funeral Home

I’m sure this is par for the course in funeral homes nowadays, but despite my very best efforts to get clear quotes and repeatedly asking how much something would cost before approving it, they found ways to avoid out-​and-​out lying while not telling me something-​or-​other wasn’t included in the price I asked for when I attempted to ask for *the complete price* for that particular aspect of the charges.
I mean, I tried VERY hard to get straight answers and they still managed to circumvent me without «lying» about my price inquiries. In the end the bill was much, much more than expected.
They screwed up– not one, but two of– my relatives’ funerals by sloppiness in handling key details that were simple yet important to the family. («Oh, yeah, sorry the flowers didn’t make it to the grave site», etc. etc.) I am not going to describe the screw-​ups and oversights in personally-​identifying detail because I do not want to embarrass the family member who feels some loyalty to these people going back to earlier days, before this business was sold.
In fairness, I doubt they are any worse than their competitors. I think using the funeral business is a poor way to fulfill the very necessary human need to get together and remember a loved one. Let these people cremate, buy your own urn (WHAT A PREPOSTEROUS RIPOFF THE URN IS!), take all the time you need and hold a memorial of your own.