The Cheesecake Factory

Great food and excellent service, my wife and I love a good burger and we did not expect them to be the best burgers in Boise, but hands down their quality meat and perfectly cooked burgers were amazing, makes other local burgers taste like fast food in comparison, highly recommend this place…

Cheesecake Factory is my fallback. We are never disappointed with the food or service.

Keep coming back for the food and not service. Not trying to sound negative but it seems like every time we come in service gets worse. A huge pet peeve is that if you come in at 11am for lunch they will cram you in the back corner with everyone who comes in instead of utilizing the entire restaurant. Today we were given a broken glass to drink out of that was extremely sharp and they did not offer to bring us a new one. The last time I was given a piece of shrapnel in my sandwich. I love the food here I hope this gets reviewed by upper management.

Our servers name was Michael. He was very polite, energetic, friendly with the guests. He was very knowledgeable about the menu and attentive to the younger generation. The atmosphere was relaxing & casual. The food tasted great, was perfect temperature and portions were great for the price. Cheesecake is amazing as well.

I Love This place. It is one of my favorite places. My Ex Fiancé’ Ashlynn and I would eat here a lot before I lost her in a horrifying Car Accident we were both in 8 Months ago. I try to stop by here frequently even if just for a Slice of Pie. To remember her. The Staff are great and the atmosphere friendly. The first time we came was because we were Fans of the Show the Big Bang Theory. Please stop by during happy hour for half priced Apps.

My daughter and I went to the Cheesecake Factory this past weekend. We were seated at a table about 3″ from a family who was super loud. I could hardly talk to my daughter right across the table from me. Right after we sat down I looked around and saw several booths available. I asked to be moved to a booth so we could visit with each other … We were REFUSED. I should have walked out, I wanted but my daughter wanted to stay. It wasn’t because we were a table of two as I watched them seat each of those booths with couples. Forget the Cheesecake Factory … There are a lot of other places to eat who care about customer service.

Just about what you expect from Cheese Cake Factory, the worse part of this place is the novel I mean the menu you have to read to order

This Cheesecake Factory is pretty much the same as all the rest… Beautiful building, good food. Last time I went I didn’t love the server but that happens right? One thing I hate about it is the dark lighting at night, I’d like to be able to see my food a little more. All in all it wasn’t my favorite experience (alright service and bad lighting) but I’ll be back because the food is so good.

Well, it’s a chain. So you’re going to get the full chain experience. However, the Pasta D’Vinci remains, hands down, my very favorite chain dish. I love the Boise location, the patio is fantastic! Nothing «special», but, hey, sometimes you just want consistency.

Seated promptly even though it was Black Friday and crowded. Our server, Lisa C was very knowledgeable with the menu and made some recommendations that we were very happy with. New to the area, we asked here about living there and she was extremely helpful as to where to live and dine.
Tuna carpaccio was very tasty, herb crusted salmon cooked to perfection, stuffed chicken tortillas had great flavor. I would definitely go back.

I LOVE this place. The service isn’t always great but their food is amazing! I get the same thing every time, Chicken Marsala. My mouth waters every time. I don’t drink alcohol so often times I’ll get a non-​alcoholic strawberry daiquiri, I know it’s all sugar, but sometimes even a drink that’s all sugar is hard to do. I’ve been here for birthday, anniversary, graduation dinners, SO good. Their only flaw I would say is they struggle taking care of big groups sometimes, and they are a little pricey. But for the BEST chicken Marsala in the valley, totally worth it.

So I have been here twice this week and both experiences were substandard (which is pretty sad considering the price point is mid-​high.
One of the times, I went in and just wanted a light lunch, so I sat at the bar. The bartender watched me come in and sit down but was talking with someone who was apparently a friend. I waited for ten minutes as she passed by me not really doing anything but chatting. Finally I tried getting her attention by saying «excuse me», but it took me three times to get her to finally acknowledge me. Then I ordered a salad and a margarita. As I ordered, she rudely AND INCORRECTLY ‘corrected’ my pronounciation of the name of the salad. When my food came, the salad was a little bland (it had very few of toppings described on the menu. The margarita glass had so much ice packed into it that there was hardly anything in there and the whole drink was watered down and covered in condensation. She also used table salt for the rim. Srsly, you’d think Cheesecake Factory could spring for something better.
The bartender didn’t even wait for me to ask for my bill. She just threw the bill on the counter in a cup. Yes, inside of an empty glass, I kid you not. When I paid cash, she didn’t pick it up and return my receipt. Essentially, I needed to leave and couldn’t even get my change, despite asking for it; which forced me to overtip against my will. I’m pretty sure that’s stealing.
Then, when I was leaving, I went to the cheesecake counter and had a similarly crappy experience. I waited in line to order a piece to go. When I got to the counter, the lady acted impatient and rude. I ordered something out of the glass case and she rung up my order before informing me that I would have to wait for several minutes before they could open up a glass case, put a piece of cheesecake on there, and then hand it to me. Are you kidding me??? Instead, she chose to stand around and tidy up, chat with her co-​workers and waste my time. Seriously!!! What the heck!!! I’ve never regretted eating out more! I paid for an overpriced lunch and also got treated horribly! Just wow! What a disappointment.

Went there with my wife on Saturday and had the Miso Salmon. It was maybe the best Salmon I’ve eaten at a restaurant and my wife concurs. Also, the waitress, «Lisa», was as good as it gets. She is friendly, listens, and actually understands customer service. She has recommended the Chicken Stuffed Tortillas, so we’ll go back soon and give them a try. If she says they are good, I believe it.

I enjoyed eating here with my wife. The service was awesome thanks Veronica and the food was delicious. I was so full I had no room for cheese cake! Also any business that donates to veteran events like this one has are a 5 star in my book! I appreciate any businesses who supports and continues to support our veterans who have served our country. I would recommend this place and will keep returning.

Love this food chain. Taste has always been consistent. I’ve been to least five different locations. Ordered same food. They’ve never let me down so far.

We stopped in after a rough day, and they were wonderful! We had some special requests and they got our order spot on! If you are vegetarian, then this is the best chain restaurant to get a veggie burger. It is not a frozen, processed bun. They make it at the restaurant and it has a LOT of flavor! Loved it!
Make sure you enjoy the company of your party, because the building doesn’t have very good cell signal, and you won’t be able to bury your face in your smart phone. Not recommended for blind dates!
We told the waiter that they need to get wi-​fi, because we couldn’t make our hotel reservations. He offered to let us use his phone from another carrier. We declined, be were very appreciative of the gesture.
Last but not least, don’t leave without some cheesecake. They’re all good!
P. S. Please let me know if they ever get wi-​fi, and I’ll change my rating to 5 stars.

I’m not a fan of this place.
I’ve heard a lot of hub-​bub about the Cheesecake factory and how great it is butttttt… I don’t see it. The only reason I’m giving it 2 stars is because our server was AMAZING and the Lemoncello cake was really good. But the food was terrible, and so was the seating.
I never realized how important it is to be comfortable when you eat until I came here. We were seated in the corner booth closest to the hostess area. Now when I think of a booth I think of comfy, lush seating. NO. It was harder than sitting on the ground. It hurt!!! I had to sit on my sweater in order to stay because my butt AND my back were KILLING me within the first 10 minutes. And I’m only 25 years old, so I cant imagine older folks trying to settle in and have a good meal here.
Our server was incredible. He was very attentive and tried his best to help answer our questions about their ridiculously HUGE menu… there are more than 12 pages… and most of them are advertisements… Yup. That’s what I want while I’m eating, to look at advertisements for other places in town. What is this, Las Vegas?! No. It’s Idaho.
First we ordered the Crispy Crab wontons as an appetizer. I should have assumed that a restaurant that had everything from Chinese to Mexican would be a jack of all trades and a king of none… The wontons themselves were flavorless and chunky. Not what I look for when I’m eating a cream cheese and crab wonton. The dough was cooked too long so it had a slightly burnt taste too it and it was way too thick to begin with. The sauce was really runny and was not sweet and sour but more of a soy sauce and sweet… not tasty.
For dinner I ordered the Pasta Carbonara and a side salad with ranch. My salad came out with the «wontons» and the salad was wet. They had pre-​dressed the salad too so all the dressing was runny and the leafs were all soggy… all I kept thinking was «I’m spending $ 6 on a salad that I could have made for 25cents at home. and it would be tastier.»…sad thoughts.
Next…the Carbonara… sigh. What a disappointment. The sauce was like water. I know why they give you a spoon… it’s so you can pick up the milky watery sauce from the bottom of the bowl and spoon it over the pasta… yum…*sarcasm*. The pasta was cooked well but there was no flavor but fat coming through to me. It just tasted horrendous.
My friend ordered the Garlic Noodles upon recommendation from our server. YUCK. I was so grossed out by the flavor profile of this. It was like eating the remnants of an old gym sock. Oh and also — if no one tells you, when you order chicken on your pasta, there will be bones. No one told us this. We had some fun with that. :/​
Again, like I said, our server was great and the cake we ate was delicious. I will go back for dessert, and nothing else. And it will be to-​go because the seating there is horrendous.

Celebrating family on their last night in town and everyone wants something different. Been thinking of trying the factory for a while and figured this would be a good a time as any.
Cheesecake Factory gets a bad rap for a number of things, the first thing being the length of their menu. And yeah, it’s the first thing I thought of when I heard we were going there, and yes it is very very long, but the staff there embraced it. They themselves referred to their menus as novels. Way to roll with the punches there Cheesecake Factory.
It was surprisingly busy for a Wednesday night. The food was great and the staff was sharp. The portions were perfect and it wasn’t as expensive as I thought it would be. Over all, I didn’t have a bad time. I actually had a decently pretty good experience. You know this chain, you know what you’re gonna get. It’s the Olive Garden plus ten. Worth at least one shot.

Came in for dinner with my boyfriend, we started off with mai tais and an appetizer. The drinks were good, (although not too stiff for their 10 $ a piece price point). I understand that upscale restaurants often don’t list the prices of their cocktails, but come on. We are talking about a chain restaurant that shares walls with mall stores. I’d like to see how much I’m dropping on one drink without having to ask. So that was a little annoying, but our food was tasty enough. We had the buffalo blasts app, and I ordered the farfalle pasta with chicken and garlic and my bf ordered the Kobe beef burger with a salad. We both got cheesecake to go and it was decent, but really for how much everything cost us it could have been a bit better. Especially at a place named for cheesecake, lol. Anyways, next time we want to spend nearly 100 $ on one meal we’ll go to The Melting Pot or Chandlers.

Just like every Cheesecake Factory I’ve been in, this was a good experience. Always love the atmosphere, the awesome bread, the passion fruit tea and the very good service.
Favorite part of our meal was when my precious daughter in law (who recently had a baby) said it was the best meal she’d had in a long time. (she had the seared tuna salad).
That being said, I had the shrimp scampi, herb crusted salmon combo and it was beyond rich. Is it really necessary to bread and fry the shrimp before dousing it in a ton of butter? (uh, don’t answer that)…and the potatoes would have done so much better with less fat, also.
Husband’s fried shrimp was not the best. I know because I tried it. He didn’t complain however, as he was busy with his new grandbaby.
Steak-​lover in our group seemed pleased with his steak and said it was cooked right.
Everyone agreed that the white chocolate raspberry cheesecake was right as right can be!