Cheddar’s Scratch Kitchen

We went here for my mom and my nieces birthday on Sunday, around 3:30 pm. This wouldn’t be my usual choice, but since we had a large party (6 adults/​3 kids) with children we were sort of pigeonholed into going here.
It was more crowded than I had expected for a Sunday at 3:30, and it took a while to get seated. We were finally seated at a pair of tables in the back. After a few minutes our waiter came out and took our drink orders. Moments later, our drinks arrived and we placed our food orders. While waiting for our food, we noticed that we had never been given place settings. When our food was brought out (Our server mistakenly gave me another persons sandwich), we addressed this with our waiter, who said that our silverware and napkins would be brought right out. After several minutes of waiting, our utensils were finally brought out.
I tried a maple bacon and chicken sandwich, that was dry and a bit too tough. Everyone else’s food seemed to be meh. Which was expected considering how basic there menu was. Unfortunately, this places ship was sunk long before the food arrived. There simply isn’t an excuse for all the mistakes that were made here. Especially considering we were the largest table in this servers section (i.e., his biggest potential tip). Imagine how he must’ve been treating the smaller tables in his section where there wasn’t the potential for a large tip.
I will not be back here, and I will definitely not be recommending it to anyone.

My husband, sister and I were driving to St. Louis from Chicago and decided to sit down to eat here. From the second we walked in the door the service was terrible. The hostess ran up to answer the phone without even an acknowledgment of us standing there first. Then our waitress acted like the simplest requests were crazy and my sisters request to pack her sides to go were insane. When we got our food, my pasta was dry, and had baby carrots and large chunks of broccoli in it. Neither of which were very thoroughly cooked. Nothing we asked for was met without a look like we asked to be taken to the moon.
Glad this is not a place we will be around again soon.

Food was decent but the service was absolutely terrible! My party and I had Walter. He was extremely slow and continuously messed up our orders. He even forgot to give one of my friends his change. I’m hoping it was his first week or something because if this is normal he shouldn’t be working there. The honey butter croissants were phenomenal!!!

I’ve been here quite a few times since it’s my sons favorite place to eat. The thing with Cheddars is that it’s hit or miss. The food has always been delicious, no complaints with that. I’ve had their burgers, lasagna, honey mustard chicken, I’ve had their sandwiches, everything has been good. It’s nothing fancy but it’s good food that hits the spot. Their alcoholic beverages are DELICIOUS!!! Their margaritas are fabulous and strong. They make a drink that you can only order two of because it’s so strong but you’d never guess it because it’s that good.
My only complaint is that the service is hot or miss. I’ve been there on two occasions where I swear the server forgot us, we waited so long for her to come back. Both times we have notified management and they always take care of us.
All in all Cheddars is a cute place to go to dinner with your family or friends. The bar area is also very cute, there’s a wall that has a huge fish tank.
I will always go to Cheddars, good food, great drinks and decent prices.

Wow what outstanding food
The monte cristo is the best I’ve had in all my 50 yrs
deep fried completely coated in egg mixture And the side of Mac and cheese was great also had a small kick to it. So it wasn’t drab can’t wait to go back
Shame it is the only one in chgo area

Umm, about the same as any other Cheddars that I’ve been to. Nothing great, nothing poor. Good server. I have no complaints here.
Shortest review of mine ever… That is all lol.

I used to live in boilingbrook and I found this little gem and used to come quite a bit, they have this drink called the painkiller and it’s wicked dangerous! Haha very good and very strong without tasting strong and they have a large menu and everything I’ve gotten tasted great, they also have a lot of sides to choose from and almost all meals come with two sides so you get ALOT of food. Severs and bartenders are very nice and it’s a really cute place too love the ambience, best part is, wicked good prices! For two ppl we spent 30 and we both got drinks, money well spent. I’m not in this area a lot anymore so I don’t get to come a lot but if You are in the area and your looking for a nice place to sit down with your family or friends and don’t want to break the bank but still be satisfied this is definitely a good place for you, I’d recommend it.

Food was decent, but I do not recommend this restaurant. I should’ve known it wasn’t going to go well when I called 2 days ago to make reservations. I called on a Thurs night to reserve a table for 10 on Saturday. After sitting on hold for over 5 minutes the host came back on the line to say they were completely booked on Sat «but call back on Fri because there’s a good chance something will open up» huh? Ok, so I called on Fri morning and got a table for 10, no problem. Upon arrival I checked in with the host and I was told they were getting the table ready. After waiting for 15 minutes, I went back up to ask how much longer and she said oh, follow me. So the table was ready, but she didn’t want to let us know that. Huh? We were seated, drink orders taken. 15 minutes later we get our non-​alcohol drinks. Ordering with our server was probably the most painful experience. She was clueless! And the way she would repeat our orders was completely confusing. She would confirm and repeat what we ordered, but then repeat it a 2^nd time but rephrased making everyone question if they ordered right the first time. One of the kids in our party ordered mac & cheese from the kids menu and got the smallest portion ever. We asked our server if it was the kids size, she said no, it was just a side. No attempt to rectify the situation. Then while a few of us were still working on our entrees the server asked if we wanted desert. At that point I kinda snapped and asked her to wait until everyone was finished with their entrees before taking desert orders. I had had enough at that point.
Our entire experience was extremely frustrating! Comical and unbelievable at times, but mostly frustrating. I regret leaving a 20% tip. She didn’t deserve it at all. Wish I would’ve gotten her name. She had bright red hair though.
First and last time for us at Cheddar’s, Bolingbrook.

This place is a good restaurant for date night. Good food, good drinks, good service. At great prices.

The food tastes like its buffet style, which I hate. 1 star for that crescent roll that comes with honey butter, and 1 star for the strawberry lemonade.
Everything else I tried was a miss.
I remember Cheddars from when I lived in Newport News, Virginia when I was in the military. Cheddars and Red Lobster were regular dining options… Looking back how did I ever eat that crap?! It’s so nasty!
I wanted a better option than the usual suspects of fast food (Mc Donald’s, Taco Bell, Burger King) but also something cheap and quick… I was trying to get in and out of iKea and this is what I came up with.
I had the blackened salmon, broccoli casserole (burnt cheese and sticky rice) and the «homemade» macaroni & cheese with «crusted top»…
Hmmmm… For starters I don’t know why I ordered something with so much processed «cheese», it sorta defeated my whole purpose and intentions for what to eat.
But anyway it was disgusting and I didn’t eat it.
This place might be good for a burger and fries but much else.

Restaurant was clean and the hostesses very friendly. I had the Chicken Tortilla Soup. Very ‘disappointed hardly any chicken. This is the first time I have ever been to Cheddar’s that I have been less than thrilled with my food.

Our orders came quickly, but my fish tacos had tortillas with tears in them, and the sauce spilled all over the plate as I bit into them. Didn’t seem to be balanced very well either. I think more attention has to be placed as to what they are serving you, although the service was fast and friendly, I had no complaints of our server. Maybe I’ll just avoid the fish tacos from now on.

Where do I start? Came in Sunday evening at about 530−6pm, the place was swarming with patrons. It was a short wait of 15 – 20 mins for 2 ppl per the hostess who never took our names. We walked slightly to the left to the bar 2 get a drink while we waited. The bar was pretty busy as well. The bartender seemed overwhelmed, but she was really nice and trying as best she could. We ordered drinks which came fast. The painkiller was a good drink 2 try. Pretty large too for only $ 6.99. I had 2. We ordered a philly cheese sandwhich and buffalo chicken tenders. Took our food about 30 mins to come out. We got 2 listen to all the pick up customers complain about orders being messed up or not ready when they arrived. Then a drunkard came in griping about their choice of television. GREAT SCENE… Fast fwd food comes and my philly is good, although it looks like a chopped hamburger on a french bread roll. But it was good so I won’t complain. My friend said her tenders weren’t cooked properly & she sent them back (how the hell do you screw those up). Another 15 mins passes, tenders come back & sge still isn’t happy, but keeps them. While she eats I visit the bathroom (my friend has already warned me its NOT CLEAN). I go in and it has stinky closed up smell like the ventilation is bad. It’s 2 trash cans overflowing with napkins and trash. Go back out & request the check, my friend notices that she’s charged twice for the tenders!!! We tell the bartender and she removes it after saying most people don’t catch it. (WHAT THE HELL???) They desperately need help in the kitchen and a customer service course. Not a bad place, but I’d probably never go back. I don’t live in the area and not that great to drive 45mins away.

I’m staying at a hotel close by. When I called to place an order I was placed on hold for 10 minutes. When I finally got through they told me they didn’t know what I was ordering off the menu. I was annoyed by the customer service and decided to eat somewhere else.

Supper with co-​workers means we are ordering a lot of their chicken strips!!! Also I will mention the the «painkillers» are just what the doctor ordered at the end of the day!

Visited Cheddars on August 25, 2015, the meals we ordered were very good, delivered quickly, hot and accurate. What made the experience memorable and plesant was our waiter Joseph C. He was knowledgeable, friendly and most notaball he was personable. Can’t say enough good thinks about Joseph. Upon my next visit I will certainly request him as our server! Unfortanely we live in Peoria and only get to this Cheddars about 2 – 3 times per year.
Bill Calhoun

Me and my family love this place. It takes around a half hour to drive there, but totally worth it. They have a scratch kitchen, which means that everything is made fresh and tastes delicious. I recommend anything on the menu. The salads have a sweet butter croissant. The breading for the chicken tenders is superb. You can make a meal out of their appetizers. The best part is that they have very reasonable prices.

This place has been around a long time and for good reason. So far I have not had a bad experience eating here. Even my very very picky aunt liked it :-)

I really would like to give them a better review because the food was good BUT the service was below subpar!
It took us over an hour to get our food. Our server was very lackadaisical about us not getting our food in a timely fashion. He was never apologetic about the lateness of our food. A server came out and said she needed to retake our order without telling us who, what, why or how.
After that I had to ask for a manager which I shouldn’t have to do. A manager should have come to explain the issue and offer a solution automatically.
When the bill came it was still wrong as there were items on the menu I asked for but never got. Now a 2^nd manager comes to explain the issue again.
If you kept track that is 4 employees coming to our table to provide a subpar explanation of our poor service.
Then the excuse is the litchen is slow.
Not going here again!

The butter Croissants are to die for. Great chicken tenders (real meat, not chopped and formed) Shrimp are tasty, steak was good. Monte Cristo was soggy and meh.

Love the atmosphere and ambiance of the restaurant, food is delicious, but its a hit or miss with the food. I’ve came to this location about 5 – 6 times and every time the food is OVERLY salty or just right. I’ve had the chicken fried chicken and the monte cristo (AMAZING) but the mash potatoes and gravy are sooooo salty, i end up downing down 2 glasses of water. I wish they would control the salt content of there food, otherwise i would def give this place a 4star review! Other than that staff is friendly, place is clean, and cheap drinks!!!

Everything I ordered was good and the waitress was wonderful. We started with the chips and homemade queso, then the best croissant I’ve ever had, and then the lightly fried onion rings. I ordered the smokehouse burger and was completely satisfied. It was seasoned well and fully cooked, yet not dry This place reminds me of Chilli’s but with larger size portions and I will be going back.

first time coming here and we will DEF’ be back!
Chicken tenders were meaty and juicy… breading could use some seasoning… Id love to see some assortment offered… like…Cajun seasoning, etc
I had their Monte Cristo and it was DELICIOUS! Their coleslaw is OUTSTANDING! If you love KFC and Red Lobster Coleslaw… this is like a marriage of the two flavors!
The person I was with had their babyback ribs with their bourbon glaze and LOVED IT… Cant wait to come back!

Oh cheddars… I really, really want to like this place. Its close to me, its nice, and clean They have a good menu selection, but this place is seriously a hit or miss. I’ve gone 3x and always hoping that it will be better. The food usually never taste the same every time. The tortilla soup is extremely salty, so is the gravy for the mash potatoes. My only complain is they over due it with salt in certain items. Other than that I really like the place. Please cheddars lay off the salt and be more consistent with the food.

Honestly, I can’t see how people stomach the food here. I’ve been here more than once just to make sure this place really is that bad. My conclusion: Yes, it is really THAT BAD. The food is some of the crappiest food I’ve ever tasted at a restaurant, and I go out quite a bit. The service is not that great. There is definitely no reason for anyone to go here. Maybe the alcoholic drinks are worth a stop in? I have never tried any here, but what’s the point if there is no edible food around to pair with your libations?

My husband I frequent this place a few times a month every few months. It’s really a hit or miss with them.
The service is not the greatest but I have had worse. They have messed up our order a couple of times.
Some nights the food is great and satisfying and other nights it’s just not the greatest. On a bad night the food is TOO SALTY… to the point it is not edible.
The steak dinner when cooked properly is tasty and very well priced. The Santa Fe spinach dip is great! The Bourbon dipping sauce is so «lick your fingers» good… lol. Be sure to try the croissants, they are delicious!
I always get the grilled chicken plate have tried 2 of them, and again, on a good day it’s tasty and on a bad day, dry and salty. I have also had the Tilapia dinner which wasn’t too bad.
Over all not a bad place for a decently priced steak dinner or something a little different.

The food wasn’t that bad, but nothing to really get excited about either. The steak I had was pretty depressing but the fries were the best part of the meal in my opinion.
I did really enjoy the wedding cake mixed drink.
The staff is what ruined my experience however. For the first 10 minutes I was there they kept dimming and raising the lights while laughing and arguing between three or more of them about how different areas are lit. My server was nice and quick but the others in the area were constantly laughing loudly and gossiping near the tables. I’m all for having fun at work but don’t be disruptive of others.

In the stew of casual American restaurants (Houlihans, Chilis, Fridays, Applebees, the now-​defunct Bennigans), Cheddars is a standout. Why? Simply put, great food at very affordable prices. My parents always get the salmon and consistently love it. My steak and shrimp combo was great: classic and tasty. We had the dessert shots, just a taste for everyone, which was enjoyable and not too much after the meal.
Service was well done, and the setting is relaxing on the whole (fun to watch the giant wicker fans circle like a paddlewheel near the door…). Overall, a great, laid-​back dining experience if you’re just looking for some classic menu standards.