LongHorn Steakhouse

Time is not on their side!
Food was good but SLOW!!!
Forgot their slowness and ventured on in when too hungry!!! It took about an hour to get fed.
Anna’s Grilled Salmon Salad had an over-​grilled crust on it and the management and waitstaff though asking if everything was ok, managed to ask when our mouths were full and left before we could gather an honest complaint!
My aunt Betty rest her soul liked this place, but I still can’t understand why!
We’ll probably be back, but I won’t know why then either! Only if someone wants us to go here.

Just a decent place to eat; good service, good food and good atmosphere.

So after more than a year we tried Longhorn yet again. I can say that we have since become hooked. There service is fast and great.
We went 3x in a week. Lol. We were going when they had the 2 for specials. I had the steak and shrimp and steak and lobster. I’m hungry just thinking about it. The steak was done perfectly. Perfect seasoning, perfectly cooked and perfectly delicious.
My lobster was good, have had better and it was a little on the small side. The spinach dip appetizer was a bit salty, didn’t taste fresh made, guess you can’t win them all. The mashed potatoes were amazing. Shrimp was terrific.
All in all I am glad we gave them a second chance. The food was amazing, generally costed us $ 65 to $ 110 depending on if we ordered alcohol and appetizers.

We had dinner here tonight and everything was great. Yolanda was our server and she couldn’t have been more friendly and accomodating. Our food was delivered fast and was really good! We will most definitely be back.

Horrible service tonight. They are letting all the non black people get seated while the black people wait. NEVER coming to this restaurant again.

I like Longhorn and will return but I have 1 complaint and I say this about any place where this holds true.
Longhorn does not have 1 decent Pilsner Style Lager on draft and since most people drink Pilsner Style Lagers, I cannot understand any establishment that doesn’t offer 1 over all this crap IPA/​Craft garbage.
Add a Stella or a Dos Equis or something. Sam Adams does not count.

Picked up a $ 45 to go order here today. I ordered the 12 oz prime rib medium rare and the hubs got a sirloin w shrimp medium. I thouggt my prime rub looked overcooked and mentioned it to the bartender and he said that it looked fine, it would be more red when I cut into it. I was trying to get home to the Cubs game so I came home and started eating it. It was way overcooked. Medium rare should be red in the center. Mine was brown all around and pink in the center. For that much $ I expected more. We’ve been here about 5 times since they opened and its hit or miss everytime.

Great service when we first got there our waiter greeted us happily even with a packed house. The steak (rib eye) was amazing not to tough and just the right amount of lean.

My family and I got here at around 6pm, I checked in with the person taking reservations and she said it would be about 30 minutes, it’s about 7:30 pm now when I ask how long they tell me there’s 3 people ahead of me. It’s to late to go anywhere else so here we sit still waiting, this place sucks on being on time with a seating time. If you come here and they tell you 30 minutes, turn around and leave.

Let’s just go in order:
1. soup– we asked if it was spicy, going to share with baby girl, they say a little. Um, chicken tortilla was throat burning spicy.
2. salad– not fresh, wilted, brown
3. steak– parmesan crusted– suuuuuuper salty. meat itself, ok.
4. sides– broccoli is cooked well as requestd but the weirdest texture, like inflated rubber. mashed potatoes– the only great thing there.
5. price– overpriced for what we got.

A very confused, yet very busy Longhorn.
We love Longhorn, but this one certainly disappoints. Very limited bar with no bar tender in sight. I still don’t know who mixed our drinks, but they were poorly done.
The wait staff really needs training.
My Strip Sirloin was thin, grey, and past medium rare by quite a bit. The bill for three was very confusing in the way the waiter allocated the ordered items. I’m still not sure what we were billed for, but I do believe that it’s correct.

I really enjoyed taste and the quality of the food! (Plus a star) The servers were very nice, and there wasn’t a single issue. (Plus a star) The environment was very clean and classy for a steakhouse. (Plus a star) The food came to our table in a decent amount of time and our server checked on us every 5 – 10 minutes. (Plus a star) The sad thing is the amount of food you get it a little less than Texas Road house and the prices to me seemed a little higher, to me. (Minus half a star) For a «classier» place than Outback and Texas Roadhouse I was a little disappointed in the amount of food for the price they charged but I guess it makes a little sense.
Overall: 4.5 stars/​5 stars
Quality of food: Excellent
Customer Service: Excellent
Environment: Excellent
Wait Time: Excellent
Price over Quality: Okay/​Alright

Staff was super nice; food was good. I only sampled small items so I have to go back but I plan on doing so.

Ok. Food is great but service sucks called from parking lot. Asked specifically for TABLE not booth for 2. Walked in and it’s a 30 minute wait for a table. And then the girl we talked to denied she said there were tables available. I guess hearing isn’t a requirement to work here.

Ok me and a friend decided to dine out here. Searing was quick. The appetizer mushrooms were delicious. Took the steak a while and still arrived cold. To wait for a refire we were offered some soup. The French onion soup they said is standard with 3slices of swiss cheese. You judge for yourself from my pic posted. The attending manager was polite and the head manager apologized when I reported our experience. After the soup came non appetizing we left. We do hope to return for a better experience. 1star for the mushrooms & 1 star for the manager.

So I gave this place another try because after I wrote the review originally the relations manager contacted me for more information and offered me a gift card to come back and give them another try. I was more pleased with the second experience however I still can not give it 5 starts. I ordered a steak and my bf ordered a chicken dish. My steak was delicious! It was melting in my mouth. Nothing I would change about it. However my boyfriends dish was at best mediocre. It was bland and very very very greasy which is off putting. I tried a little bit of his food and was not impressed at all. I would come back here but the only thing I would order is a steak! I would not recommend any other dish here but I guess if you are going to steakhouse you should be enjoying a steak anyway. Also I would like to mention the staff was great this time. Our waiter was informative and was very nice. He was the one to recommend the steak for me, which again was delicious.

Good place, decent prices and over all good food. The outlaw Ribeye is my favorite there along with the wedge salad. The break they bring out is always frozen in the middle and so is the butter. Staff is good and friendly.

I went here today with my family for a family member’s birthday dinner. It was, frankly, a hideous disappointment. First, the food was a mixed bag. Those who ordered steak were satisfied but those of us who don’t eat red meat and tried something else, yuck! I got the tilapia with mango salsa and it was inedible. Gross.
Another big problem was the service. Our waitress was the slowest! She messed up our order more than once. She forgot my vegetables and then when I was trying to find out what happened, she disappeared for at least 20 minutes. I asked another waiter who passed by about my vegetables and he said he would take care of it… Of course he didn’t. The waiters and waitresses are really bad here. Many times, a bunch of them stood around chatting and not working. The last thing that was horrible was that there was this huge amount of people standing in the lobby and bar waiting for their seat. Meanwhile, there were several (like 8 – 10) empty tables! Bad management.
Bad bad bad!!!

I had the prime rib what the mashed potatoes and it was very exquisite. my wife had the bone in ribeye and that cooked medium was excellent and the daughter had salmon with broccoli and she loved it. overall great atmosphere to be at and also with the food you cannot beat the quality Love it and will return for sure.

Decent chain steak joint.
I eat here often when I want a good basic steak (think Outback or Roadhouse). It’s close to home and I have not been disappointed.
During my recent visit, the service was pleasant and well timed. The server recommended the Primetime burger to my son. It’s a shaved prime rib, with mushroom and swiss. He absolutely loved it! I had a taste of the garlic parmesan fries served with it and they were also delicious.
My goto is the 20oz Porterhouse with a baked potato. Standard char fired faire. The salad and sides were pretty basic. Not bad, just nothing to write home about. The steak here is always cooked as ordered. I have never had it overlooked and that’s a big plus+.
Good food, good price. I’ll eat here again.