The building on bonita beach road is new-ish and nice looking. Has a large a/c garage bay for unloading your things. That is the only nice thing I could say. Most of the employees are condescending and treated me like a ignorant child when I spoke with them. The indoor units only have one elevator and entrance. So I had to walk/cart my stuff down narrow hallways across the building to get to my unit. The website for paying your bill is outdated and frustrating. There are mandatory insurance charges and other fees on top of the quoted price. There are better priced storage options around with less hassle.