I experienced a gracious, accomodating manner on the phone by the owners when I had called 3 times with various questions on the Mars and Valentine unique jewelry pieces I had viewed on-line in their gallery. With access to the NYC Mars and Valentine sample sales from their store and also with access to the most available source, Nordstrom, with their uninteresting inventory of Mars and Valentine, it is my opinion that this Maine quaint boutique possesses some of the most beautiful, limited, and even whimsical pieces of Mars and Valentine jewelry, I have found. If you appreciate and collect Mars and Valentine you will appreciate this store and as a customer I felt appreciated. The uniqueness of asking a question about an M&V piece to a party with some knowledge and interest was refreshing. My piece arrived in 2 days – no hassles – no disappointments – no shipping – no regrets. I’ll return for more. Thanks.