2nd & Charles

I come in from time to time looking for records and my schoolteacher wife looks for used children’s books for the classroom. Were she doing this review herself, she would give one star (actually less if she could) as she says the material is overpriced given the content and quality. I give two stars only because I usually have been able to find something when I go in, but it is ALWAYS a search. Records and artists are not consistently categorized correctly (or alphabetized for that matter), Nice selection of new 180 gram vinyl that you can find on Amazon at a cheaper price. The value section of albums (again a hodge– podge) whee you can buy 5 (under 5 bucks each only) and get five similar free usually looks like goodwill leftovers.
I can’t comment on their buy back polices, haven’t taken anything in to sell.
Now having said all that, the main complaint, as some others have noted is the (lack of) customer service. I have yet to have any of the employees on the floor ask me if I need any assistance (although I have seen them talking to each other and walking by customers) and when you ask the cashiers at checkout a question (Do you not carry 45’s anymore? Uhhhh, I don’t know I’m not sure, you might want to just go back and look some more, etc…) they don’t seem to be interested in assisting.
Bottom line: I buy a LOT of vinyl new and used so I will continue to come in occasionally. However, there are other places around here for music that do actually seem to appreciate your business more than these folks.

Have been spending money in this store since it opened over a year ago; went in to see what newly acquired books they purchased. Was told by assistant manager (female) that her workers cant stop what they are doing everytime you guys (customers) want something. One of the workers had informed me that the whole box of purchased books would be $ 1 but had not yet had the labels attached to the books. The assistant manager refused to let me pull the $ 1 books out of the box and attach $ 1 labels on the spot. 3 days later the box of purchased books remains behind the counter with no indication of when they will be available for purchase. Customer loyalty means nothing to this store :(

What a totally awesome place for books, games, movies, instruments, and toys. This place reminded me of a store in Texas called Hastings.
As soon as we walk in like wow a collectors haven there is no doubt about it you will find something unique for yourself or that special someone.
From comic’s to movies, video games to books this place is a must to visit if you from out of town.

I generally like this store for my low priced movies, CDs, video games, collectables, and other forms of media. However, some of their items that had previous owners are questionable. The quality and conditions of their books, movies, toys, and CDs vary in standards. I have seen some toys with weird stains stuck to them or their original packaging. (Could range from some weird sauce to coffee WHO KNOWS?) I come in here a couple times a month though because their stock is constantly changing/​cycling and I’m always looking for new additions for my game and/​or book shelves. Not all of their stuff has been used though. They have a good slice of new things as well. However, if you are a HUGE STAR WARS fan, this is the definitely place for your collectables.