I was tired of running around town and paying too much for issues with my computer. I heard about a remote service that worked like an extended warranty but, also included virus and web protection. I figured I would give it a try since the prices were so reasonable. I am very happy with my decision! My Tech Team provides a top notch service at the best rates I have ever seen. There is a 100% money back guarantee and also free labor coverage under their plans. Aaron is awesome. I love these guys!