100 Clarendon Street Garage

There is a FANTASTIC
Parking
Validation
Program
for people dine in the restaurants near by —
$ 5 FLAT RATE parking for up to 3 hours any time after 5pm
Mon through Sun
at 100 Clarendon:
The Brahmin (They advertise right on their homepage)
Mistral
Da Vinci
Grill23
Red Lantern

Fogo de Chao
Oak Long Bar
Back Bay Harry’s

I parked here for at least 5 years and I am sad to see these poor reviews for this garage. The five-​star rating is not because they have always been perfect (nor are they inexpensive), but because they have always gone above and beyond to make things right when they went wrong, and always courteously and expeditiously. It’s true that they have been renovating for a while now, and unfortunately during that time my car fell victim to fall-​out from the renovation (drippings, dust, etc). When I brought it to their attention the first time, I braced myself for a painful ordeal of finding a body shop, getting quotes, etc, etc. BUT both the first and the second time, they (Al, manager, in particular) took care of my car without question or hesitation. After interacting Al, I started to notice that he is always out and about in the garage making sure things are going smoothly and putting out fires. I can’t speak for other customer reps there, but Al is great and I don’t think 100 Clarendon could run without him.

Needed to park during snow storm. Called parking garage to see if they have spots and what are the rates. Was told that 2 hours before snow emergency starts its $ 14 for 24 hours. Once i parked i went to their office and checked if the rate was right. They confirmed it and i went home happy that i found such a good deal on parking. After few hours i needed a car, so i went there to pick it up and instead of $ 14 it was $ 32. I asked the attendant why. He said that i should have left the car overnight. How come if i want to get my car earlier i have to pay more? Is it a long-​term deposit in a bank or what? So stupid. Just frustrated with their customer service who were misleading in terms of rates explanation. Will park somewhere else next time.

Yesterday was the first and last time that I will park at this Garage. The location is convenient since it’s connected to the Backbay MBTA station and close to I-​90 as well as my office. However, I would trade this slight convenience for better service and less price gouging. I suppose $ 35 for 2 – 10 hours is typical rate for the area. BUT I arrived at 7:30AM… next time I will take my business somewhere that has clearer «earlybird» specials of arriving and leaving before a certain specified time.
They are currently have a lot of construction going on, so the rooftop «early bird» parking rate of $ 18 is not very feasible especially if the parking spots are reduced. Unfortunately I missed my opportunity to have my parking fee validated. This company probably realizes they have a large customer base already and can’t be bothered to provide good service. I attempted to speak with the parking clerk and all he gave me was attitude and malaise. I am not expecting much after reading the other reviews but I will also attempt to contact the higher up customer service.

This is my go to garage when I have plans in the Back Bay/​South End area. Always plenty of parking on evening and weekends. If you pull in after 5 pm it’s a $ 10 flat rate. Sometimes the automated payment machines back up with confused suburbanites not knowing what to do – in those instances, skip the line and use your credit card at the exit gates. Takes 3 seconds. One concern I do have which I wish management would do a better job if addressing is the valets who park cars there that speed all over the place as if it’s their private garage. Someone is going to got hit one of these days.

My husband and I park at the La Grange St. Theater District Lot for work. I left my car with the attendant with ¾ of a tank of gas around 9:30am. My husband arrived at the parking lot a little after 11am and found the attendant sleeping in my car with it turned on. The manager was in the booth and my husband asked that the attendant be removed from my car and that this not happen again because we have been going through a unrealistic amount of gas since we purchased the car 6 weeks ago and now we know why. The manager took a few pictures of the attendant sleeping in the car. My husband went back 15min later to make sure the attendant had been removed from the car and he had. A moment after my husband returned to work the attendant entered the restaurant where we both work and began a argument with myself and my husband because he had been sent home for the day. He was yelling that he is very sick and on medication and has a family and all the problems I had now caused for him and his family. As the restaurant was open this very loud altercation occurred in front of multiple customers which was then followed by my apologies to them and having to pay for their lunch. The attendants «brother» began a altercation with my father when he picked his car up from the same lot that evening and myself. He reiterated that the attendant is on many medications that caused him to fall asleep while driving my car. The next morning I drove to the lot again and the attendant is back at work, apparently according to he and his brother heavily medicated to the point of falling asleep while driving people’s cars. I have called the customer service department every morning and finally was transferred to Mohamed this morning who apparently is the manager for this lot. He stated that he knew nothing of the event even though customer service has said they have contacted him multiple times and if he is the manager then he was the one taking pictures of the event. He did not seem too concerned regarding the health issues of his employee, the stained car seat I now have in my brand new car, or the amount of money I have paid for gas that his attendants have wasted.

Nice and clean garage. Great staff/​attendants. 24 hour office.
Dropped one star because of the steep prices.

I park here fairly frequently as it’s next to my office. They offer a parking pass called the «freedom pass» which is a fairly good deal for the area. It’s $ 19/​day during the week and $ 7 on weekends. Otherwise, the rates are pretty steep, which is standard for the area.
They have 2 elevators, one to each entrance/​exit. They also have a pathway that leads directly into Back Bay station that is open on weekdays.
It’s a big garage with plenty of parking. They offer rooftop parking for $ 18/​day if you get there before 10am.

My friend parked here for about 5+ hours, pulling in before 5pm one weekday, and ended up paying $ 28.
I wish I had known that he was going to do this. I would have directed him to a website which would have cut down the price to $ 16 —
Here, you pay before you head back to your car. A passing worker kindly asked us if we were having trouble paying. Other than a $ 5 bill being spit out at us several times before finally being accepted, we were fine, and we thanked him for his concern.
The garage seemed roomy enough, but I didn’t really care for the drive around and out — that could have been more spacious.
They offer a discount for Red Sox parkers too, according to the sign I saw and took a photo of.
For evening parking after 5pm, their rate is $ 10, which for the area is not the cheapest option.
At $ 28 — 3 stars, but since they offer a discount for the plan-​aheader daytime parker, 4 stars. Thanks Central Parking.
*** ⁷⁄₂₀₁₃ update ***
Looks like the coupon is gone. Sad. Thus, 3 stars.
Here’s the site for the rates —
*** ¹⁄₂₀₁₅ update ***
Looks like they have a validation agreement with several local businesses —
But note: «All validated tickets must be processed at pay stations located in Clarendon and Dartmouth Lobbies»