Balanced Body

I think this place is a complete scam. I booked my appt online. They confirmed it twice via email. When I got there (on time) the office was hard to find– the numbers to the rooms aren’t quite in order and the sign is absolutely tiny. When I did find their «office,» the door was locked, and my attempts to reach them by phone were completely unsuccessful. It’s impossible to reach an actual person in their phone system. I stayed for fifteen minutes and knocked a bunch of times, but to no avail. I then went grocery shopping and came back a half hour later and still no one was there. I’m reporting it to weforia (who I got the deal through).

I really, REALLY hope that whoever was on massage duty today had an urgent family emergency because there is absolutely no excuse for customers to show up to an empty (and open?!) office.
Actually, I’m convinced that this business doesn’t actually exist and that everyone who bought the Groupon was scammed because the place was so unprofessional as to convince me that it’s actually a front for some other sort of business. There wasn’t even a reception desk! Just two mostly-​empty rooms with massage tables and a few folding chairs.
There was a clipboard on one of the chairs with two notes attached from other customers who had showed up, at 2 pm and 6 pm respectively and had found it empty, as I did. They both essentially demanded their money back and expressed how pissed off they were.
I’ve already sent my complaint/​demanded my money back from Groupon and told them not to do business with this «business» any more.
DO NOT be fooled folks. Save your hard earned cash. Look elsewhere.

I came here because I had a coupon, lets get that out of the way. My impression of the setting was 2 stars. The office is small with not much of a reception area and the massage room itself has wide open windows which made me feel awkward. There are trees but I think if the neighbors try hard enough they can probably see you changing. There is also no air conditioning so the fans were on and loud. If you’re looking for a spa experience with nice tranquil music, and aromatherapy, then this place is probably not for you. However, I came here to get a massage and ended up getting one of the best massages I have ever had. Sioban has magic hands that just know where you’re most tense and what areas need her attention. I’ve never felt so relaxed and content during a massage. I will definitely go back!