Bricco Suites

Room was exceedingly clean, and the hotel is in a prime location in North End. The room is well-​appointed and has been comfortably and attractively decorated and furnished. There is good lighting in the room, an impressive television, stellar shower and appropriate amenities. There is a quaint little patio in the back of the room we had with an umbrella, essentially on a fire escape – but much better than that sounds. There is a limited «mini bar,» without alcohol (I think). We really liked the manager. He was very kind to help us carry up our luggage and allow us a late check-​out. These are the GREAT sides to this hotel. That is the reason for 4 stars.
On the negative side, there is no signage about the hotel or to whom you should go to check in. Check in is awkward at the restaurant, between the very narrow passage of the bar and the pathway to leave the restaurant by the same name, Bricco. Our luggage was at the door, unattended while we checked in, inside the restaurant. It may have been fine but did not make us feel too secure having just arrived. It would have been nice to have a complimentary bottle of water in the suite we were given. It was essentially on the third floor (even though it says 2^nd floor), with no elevator and a couple narrow twists and turns on narrow steps. On a hot Memorial weekend day, I think a bottle of water or two for us would have been really nice. Instead, there was only small bottles of Voss water for purchase in the fridge for something like $ 5 each. That felt like a rip-​off for a room that was a little over $ 300 a night, and no elevator. I also thought the sign giving prices for the «amenities,» such as the lamp and other items in the room was a bit tacky for the style of luxury boutique. Sounds more appropriate for a Howard Johnson. There could be a more polite way of saying it. If there is a real interest on the part of patrons to purchase items, it could say «Guests interested in purchasing furniture or accessories should feel free to inquire with the front desk,» or «Many of the beautiful items in our hotel are for sale to interested guests. Feel free to consult the price guide in the folder near your bed,» or something like that. The way it is now, it seems as though there is an inordinate concern about theft, a bit off-​putting.
Lastly, the Wi-​Fi is horrendous. It is absolutely primordial. Not that different from dial-​up. There is a warning against «streaming,» since that will delay other guests. I like that there is free Wi-​Fi but there should be a warning against using the internet at all, especially about anything important since without warning you are cut off. I was in the middle of purchasing a train ticket and had put in my card information for me and my spouse when the screen froze because the server stopped. Thankfully, we were able to retrieve the reservation and finish up over the telephone. But if you need to use the Wi-​Fi here, this will be a downer.
Otherwise, great stay.

Never got to stay here, because I got sick at the last minute before my trip. Called the night of my reservation and the manager immediately helped me get a refund. I really appreciate that kind of service and you don’t see it too often.

Relatively new, very modern and clean. The only drawback is if you have trouble walking up steep flights of stairs. Also, there is no front desk; The restaurant manager will check you in and hand you a set of keys. And he carried my rolling carry-​on up the stairs for me. Otherwise it’s right in the middle of the restaurant area in what would be called Little Italy in most cities. And it is also along the freedom Trail, Paul Revere’s house is just around the corner.

The potential for a GREAT place is there… but it lacks so much detail. There is space for a full kitchen, it even has a stove, but no dishes, silverware or pans! There isn’t even a microwave. I didn’t bring my kitchen utensils! Lots and lots of steps (no elevator), on a noisy and VERY busy street in the Northend so expect to hear lots of honking and talking… or muffle it with earplugs! Great location to many sites, but the crowds in this area at night can make it overwhelming! Internet was sketchy, hand towels were lacking, and the room layout is awkward or pretty much non useable. The couch faces a wall, to watch TV you must be in bed, and heating/​cooling system sounds like a train running thru the room.
The shower which has two heads just wastes water…
it is conveniently located near many of the must see sites Boston has to offer and restaurants are right out the door. Just bring earplugs and don’t let the pictures deceive you into thinking it is a quite romantic place.

The Bricco Suites is a great place to stay, BUT there are definitely some thing you should know before you go…
The pros…
— The suite was spacious and modern. It’s a small apartment really, so you have a living room, dining area, kitchen, and bedroom.
— The bathroom was great. Clean and large. The shower was built for two… complete with two showerheads. Loved it.
— The location was very convenient. Plenty of stuff around and not too far to public transit.
— The service was great. We didn’t really use a lot of services, but the staff were friendly and helpful.
The cons (or maybe just things to know)…
— There is no check in desk — you have to go into the Bricco restaurant and find the host. He’s friendly, but I would have been very confused if the people checking out hadn’t happened to be standing there while we walked up looking confused.
— There is no elevator. Our room was two long flights up a winding staircase. Not for the injured or elderly. The host did carry our bags up for us, but we carried them down on our own.
— There is no (or very little) soundproofing. The room next to us had some kids and it sounded like they were playing right in our suite. Super loud.
— There is a kitchen, but it isn’t all that functional unless you bring your own cookware. The drawers were all empty — no pots, pans, cooking utensils, etc. There were a few plates and some silverware. There is also no icemaker. Probably could get ice from the restaurant though.

I spent last night here. It was impeccable. From the front door of the restaurant to the check out. I rarely say this. But it was like a hug. I stay in hotels all over the world. 100 nights a year. This is a go and stay and not want to leave place.

Yes! This is the true Boston experience! Sure, the lobby is technically the restaurant, and sure, there’s some windy stairs. But the hotel itself had great customer service, and amazing rooms.
I went with the one bedroom studio, and was totally blown away when we arrived in our room. It was huge! The bathroom was spacious, we had a nice big flat-​panel television, a thermostat to control the very effective heater (it was probably 15 degrees at night), and the nice electric fireplace for looks. It also had a nice sink area, fridge, and sizable desk for me to work at.
Bricco Suites is located in the heart of the old, Italian part of Boston. Some of the greatest sites and food are there! Definitely returning next year. Oh, and did I mention? Free WiFi.

If a hospital & a hostel had a baby it would be Bricco Suites.
Pros:
–Location
–Smells of baked goods from the the bakery underneath the rooms.
Cons:
–No Lobby– so check in is outside in the rain on a crazy busy street with no valet, no loading zone, and no place to put your bags– even more amazingly bad in the rain– which I hear is rare in Boston.
–No check in desk– when calling to confirm my reservations — I tried on several different calls to get a few questions answer. I was told to call back more than six times only to not every get help and after finally getting a confirmation from a lunch manager at the restaurant ?!? The reservation was still wrong forcing us to move rooms twice!!!
–The lay out of the kitchen was so awkward. Husband is a chef so he prefers a full kitchen– there was a stove but not 1 pot, or pan, or any cooking utensil at all. Maybe so you order room service from their restaurant or deli or bakery but wait…
–No room service.
–No batteries for the tv remotes
–Spotty WI-​FI.
–The bedrooms (in both) units where facing the Main Street but coming from a big city we didn’t think it would be an issue– well it wasn’t from the street but inside the building — every time a door closed it slammed — every time a person walk up and down the stairs it sounded like someone walking into your room–
–No elevator– with a ton of stairs that spiral– try doing that with suit cases (yikes)
If management is reading this:
Put less money into cheesy fiber optic fireplaces that look like Las Vegas and invest into some sound proofing and maybe a pot or pan for the ‘kitchen’ you claim to be renting–
This place is a scam — go somewhere else

This was my first visit to Bricco tonight and we were impressed with every aspect of our dining experience… the ambience and lightening were so impressive, and the hostess, Ally, accommodated us in our request for a table with a view. She was sweet and pleasant and we appreciated this so much. Mina, our server (who was in her final night of training), was extremely professional, energetic and such a positive representative of Bricco. She was an amazing multi-​tasker and we took her recommendations for appetizers, cocktails and entrée choices. The food was gorgeously presented and so fresh and delicious. We dine out very often, and we were blown away by every aspect of our dining experience. We highly recommend Bricco, Mina, Ally and the delicious food to anyone looking for a fun night out and for great food at a fair price.

After just one night at Bricco, we’re hooked! Beautiful, comfortable studio room w/​kitchenette. It was perfect for enjoying some lovely Italian treats we purchased at the paneria & pasta shops. We also ate dinner at the restaurant. In all locations the service & food was fantastic! The staff took their time w/​us, we’re patient & made recommendations that were spot on. Jim at the pasta shoppe was especially kind! Upon check-​in, Michael was welcoming & helpful as well! All this with a location on Hanover st. which couldn’t be better. Highly recommend this personable, Italian establishment over any chain hotel.

Let me start by saying this should have been a 5-​star rating. The suites are gorgeous and conveniently located in walking distance to anything you need in the North End. The entry to the suites is in what seems like a secret door between two buildings, very cute. My friends had a 2 bedroom suite, and I stayed in a 1 bedroom on a different floor. I can not say enough about how beautiful these rooms really are.
Looks can be deceiving, however… one problem I did notice. I was wearing socks at one point in the apartment and just from walking from the bathroom to the bedroom my socks picked up A LOT of dust! Not only dust but a significant amount of hair. Hair that was definitely not mine. Pretty disgusting! It was obvious they had not cleaned the floors in a while. Ew!
My complaints: When checking in and out you have to enter Bricco Restaurant to locate the host. This was not too much of a hassle because I had others with me, but you have to walk by crowds of people waiting to be seated. If you are carrying a lot of luggage this could get a little uncomfortable. However, the wait wasn’t too long before the host checked us in and showed us up to our room.
My main concern with this was that the phone in my 1 bedroom did not work! I noticed this when I wanted to call to ask how to work the sauna in the shower– which did not work and read an error code. This seems petty but in an emergency it would not be acceptable to have a dead phone line. Also, considering the host is located in the restaurant next door, it is not convenient to have to walk down flights of stairs (no elevators) in order to locate someone for help. There were numbers on a desk for room service, front desk, etc. but I am sure they all went to one place– the restaurant next door– which when this closed who are you calling? We would have liked to call room service to let them know the sauna option did not work, at least maybe they could fix it for the next clients.
The host never gave us a wifi password either. I checked with my friends in the other room and they did receive one. Again, it would have been nice to be able to use the phone to call and ask for it.
Also, we noticed there was something leftover in the refrigerator from the customers before us (wrapped in foil). We have no idea how long it had been there, obviously, but it made it awkward to then use the refrigerator with undated/​unmarked items inside.
Side note: They provide you with ice buckets, but there is no ice machine in the building. Or at least none that we could find. (Could not make quick call to ask –no phone)
The next morning, check out was 11am. (Disclaimer: I did not put the «Do not disturb» sign on the door the night before.) Room Service knocked on the door at 8:00AM! Barely awake, I yelled «Hello?!» and the next thing you know they unlocked the door and tried to come in. Luckily, I DID put the chain lock on or else they would have been walking in on me laying in bed. Although I did not put the sign on the door, since when does Room Service show up that early?! Especially when normal check out is 11am. Sure enough, at 10:44am they were knocking again. At this point, even though we were almost on our way out, I told them we were not ready and put the «Do Not Disturb» sign out. Very annoying!
The parking situation was not too bad. A little walk down a couple blocks, but close enough if you are not carrying too many things. Be aware that parking is not validated after 3 hours. The host had told us we should park in a certain lot because they would validate-​however, I assume he thought we were going to the restaurant? I don’t know anyone who checks in and out of a hotel within 3 hours. Parking for the night was only $ 32 but it would have been nice to know this ahead of time instead of thinking it would be validated!

This is a great hidden gem in the north end. The suites are spacious and you can’t beat the location. I highly recommend staying here!

While visiting Boston last week-​end and exploring the North End, an inviting looking sign for different types of Italian breads led us down a friendly, narrow short alley. The bread bakery smelled wonderful and as we stepped down into the shop, I saw a sign outside that simply said «Bricco Suites». I was intrigued and asked at the restaurant of the same name out on the front street of Hanover. Yes, these were studio style suites and yes, they had availability on this busy week-​end, and yes, they would be able to show us one and… it was $ 100 less than anything else available on a Monday night!
The décor and quality was top notch, REAL wine glasses, china plates, heavy weight silverware, cloth napkins and cork screw were available on the granite topped counter over a glass front half refrigerator.
The towels were as thick and absorbing as good be and the terry lined robe made me feel great. Salvatore Ferragamo toiletries were a nice touch.
The only thing that was missing for me was a coffee maker in the room for when I wake up and nothing is available outside until 7am.

My girlfriend and I landed from London last night and since she had an early flight this morning, we were looking to stay in the city. Looked, and everything was book. We had given up hope, and on our empty stomachs, decided to head to the North End to fill up. Thank god we did. Not only did we have a great meal, we also found out about Bricco Suites.
Now, yes, we had just been on a plane for 8 hours, and a trains for 2 hours before that, so a rock with some tissue paper would have been nice, but this place is in a league of its own.
Renovated within the last 5 months, this place has hard wood floors, granite counter tops, a mini fridge, fireplace, steam shower (available in only one room I think), a large and super comfy queen bed.
Ok ok ok, yes, this place must be the same cost as staying at one of those 5 stars out of the way. You can’t get all this and be on Hanover St, steps to the Garden, Green, Orange and Blue Lines and not be $ 800 a night… right? WRONG. This place is super reasonable. $ 250 for the suites, $ 200 for a studio.