Enterprise Rent-A-Car

Boston, États-Unis

3.7

Fermé en ce moment

20 avis

Contacts

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Téléphone :
+1 857-702-8128
Site :
www.enterprise.com
Adresse :
102 Belvidere St, Boston, MA, 02199
Back Bay
Arrêts et stations de transports en commun proches
90 mBoylston St opp Gloucester St
170 mRing Rd @ Boylston St
250 mRing Rd @ Huntington Ave
Catégories :
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Carte

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Aujourd'hui

Aujourd'hui 7:00 – 18:00
Fermé en ce moment
Heure locale (Boston) 02:53 jeudi 17 juillet 2025

Horaires d'ouverture

lundi 7:00 – 18:00
mardi 7:00 – 18:00
mercredi 7:00 – 18:00
jeudi 7:00 – 18:00
vendredi 7:00 – 18:00
samedi 9:00 – 15:00
dimanche 9:00 – 13:00

Lieux apparentés

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Alentours

Parcourez des lieux proches :
10
m
The Body Shop
800 Boylston St
10
m
Boston Artwork
The Shops at Prudential Center 800 Boylston St
10
m
Russian Collection
800 Boylston St
10
m
Aldo Shoes
800 Boylston St
10
m
Qdoba Mexican Grill
The Shops at Prudential 800 Boylston St, Food Court 1
10
m
Lacoste
800 Boylston Street

20 avis sur Enterprise Rent-A-Car

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Évaluation du lieu : 5
Boston, MA
Enterprise Rent-​A-​Car at the Prudential is terrific — efficient and easy. And, the branch in Exeter, NH is just as wonderful. Sara B.
Évaluation du lieu : 4
Boston, MA
Very smooth experience and professional employees on this location. Definetely will use it again. After hour parking was overstuffed but this is minor compare to overall service.
Évaluation du lieu : 5
Kingwood, TX
One of the friendliest interactions in the rental industry. I had a complicated transaction because I assumed my debit card would be all I needed but wasn’t part of their policy for out of state drivers. Our agent calmly explained the process and ensured we were able to rent a to visit Patriot Place. We used hertz last year and I can say the politeness and kindness of the staff will bring us back to enterprise!
Évaluation du lieu : 1
Newton, MA
Remember to pick the car up within 1 hr of the reservation else they will just rent it to someone else. Told us they had another similar car but of course they rented it out again. Wanted us to go home and wait for their call IN CASE someone return the type of car we need. No thank you. People have travel plan
Évaluation du lieu : 5
Fremont, CA
I rent a car for 1 day to ptown. Its easy to get to and the person who helped me is very nice.
Évaluation du lieu : 5
Medford, MA
Seamless. Competitive rates. Super friendly and professional customer service agents. Easy in and easy out. Honestly, greatest car rental experience I have ever had. These guys are really, really good at what they do. I endorse them wholeheartedly!
Évaluation du lieu : 2
Boston, MA
I made the reservation about a month before. I thought a small SUV would be good because I was traveling with 4 adult males plus myself. I was advised that it might not be big enough and was told a Chrysler 300 would work best for my needs. When I picked up the car naturally the Chrysler 300 wasn’t available and told the Buick Lacrosse would work fine for my needs. I had my doubts and was guided towards a full SUV that would be $ 20.00 a day extra. I had already discussed with my traveling friends the price and didn’t want to pay the extra amount so I stuck with the Lacrosse. We were traveling from Boston to P-​Town and it was a very tight squeeze. Very disappointed with the car and the fact they wanted to charge me extra. I felt like it was a bait and switch tactic.
Évaluation du lieu : 1
Boston, MA
I was a regular customer with enterprise until my wallet was stolen from this location. The manager did NOTHING to address my issues. He says he can’t accuse his employees or search through the office for my things which was a complete slap in the face because I know where my wallet was… The amount of time and money it took to replace it was really a hard hit. The stupid employee that stole it coulda kept the $ 400 and saved me the troubles of having no identity or money for over a week. My boss had to lend me money just so I could get home smh. They all seemed very nice when I initially got the car, but never think all people have good intentions regardless of how much money you put into their business. I only rent now when I have no other choice. I couldn’t give zero stars, but here’s to one star for unprofessionalism, attention to customers needs, negligence to my concerns, and no solutions given.
Évaluation du lieu : 5
Boston, MA
I’ve rented a car twice, and both times were really smooth experiences. The guys who work there are super responsive, friendly, accommodating, and quick, which really stood out to me. Also, unlike my experience at the Budget car rental in Back Bay, the first time I rented Enterprise actually started the car for me and drove it out to an easy starting point in the parking lot, which I appreciated as someone who doesn’t drive in Boston and gets anxiety from crazy parking lots.
Also, the first time I rented a car, my boyfriend actually slightly hit a car in the lot on the way back. However, we had full insurance on everything so it was super easy to figure out/​we didn’t have to pay anything extra.
Évaluation du lieu : 4
Carson City, NV
Enterprise picked us up at our AirBnB location and took us to their office. The staff member who assisted us was very friendly and informative. The vehicle provided was in good shape and the price was fair.
Évaluation du lieu : 2
Austin, TX
Kind of irritated when picking up our car. I called ahead of time a few weeks back to confirm there would be a toddler rear-​facing car seat. I came to pick up, they tried to give us a fiat, which couldn’t even fit a car seat in the back at all… even though they have a much larger economy car listed online when I reserved. So they charge me extra for the week for the size up… the size I thought I reserved per their website (gave the example of a Kio Rio– which is a 4 door, standard sized coup). Then we were given a messed up INFANT car seat we had to untangle and install. Our son is right at the brink of the weight limit. We were able to fix it after a lot of work (who the hell puts the straps through at opposite levels???). So 40 minutes and extra money later, we are finally in our scuffed up rental. Fun. Don’t rent from there if you want what you actually reserved.
Évaluation du lieu : 5
Boston, MA
I rent from Enterprise at the Prudential for my work and personal travel and have always had excellent customer service. Ben, Costas and the rest of the employees are always positive and do a great job to accommodate my (often) last-​minute scheduling and get me on the road quickly.
I recommend them highly.
Guy from Boston
Évaluation du lieu : 1
New York, NY
This is for the enterprise in the Westin Copley…
Car reserved at 8. Got there at 9. «Sorry, that car isn’t here, will have to call from another location» but here’s the a million hidden taxes and fees for you while you wait for the car that our site told you would be here — which is why you booked in the first place…
There are too many good new and improved rental options including zip car, get around, silver car, etc.
DONT waste your time and money on a backwards company
Évaluation du lieu : 5
Jamaica Plain, MA
Lenny (the assistant manager) was extremely helpful. He helped me pick the car the best met my needs, explained the information I needed to know which made the whole thing really easy and gave me a peace of mind. This was my first time to rent a car so I was pretty nervous.
Évaluation du lieu : 3
San Luis Obispo, CA
Agh! It was hard to find, the woman was confusing, it took a while for them to figure out how to get the keys out of the locked car, our car didn’t have a full tank, and it was dinged and stained. But the guy who working was very helpful and gave clear directions. Not sure if I would voluntarily use this location again.
Évaluation du lieu : 5
Houston, TX
Great downtown rental option. Fantastic, professional staff, easy in /​out, and lots of selection. I was able to swap out to get an AWD vehicle for our ski trip to Maine no problem. Car was available and was perfect for our needs. Guys even gave me a card w/​their location’s contact info.
There is 24 hr return — dropped the car off, put the keys in the after hours drop, and got an accurate email receipt the next morning. Easy peasy.
Great rental experience.
Note: I posted this on the corresponding Unilocal page for the National Car Rental too since this is a joint Enterprise /​National location (signs in the Pru sometimes only indicate Enterprise but I rented thru National).
Évaluation du lieu : 5
Boston, MA
Right around the corner from my apartment, I can’t tell you how many times this location has come to the rescue. They always greet you with a smile and a handshake and get you on your way as quick as possible. But this morning they went above and beyond. I needed a car to get to Jersey by 1 pm when the Enterprise in Hoboken closes. I knew they opened at 9 am so I showed up at 8:30 in hopes someone would be there. Sure enough, they were and they were nice enough to unlock their doors and accommodate me so I could be on the road half an hour earlier than I expected. Eli helped me and he was simply a pleasure. I’m really lucky to have this location so close to me and they’ll have my business for as long as I live in Back Bay. If your office reads this, thanks guys!
Évaluation du lieu : 5
Oak Park, CA
The crew at the Providence Center Mall location got my paperwork done inside 3-​minutes and in my rental car within 10-​minutes. I used to use Hertz as they were the most convenient but I now prefer Enterprise as they are usually priced a notch lower and have equal if not superior service.
Évaluation du lieu : 5
Boston, MA
We needed a rental car immediately when our car broke down when we were preparing to leave for an out-​of-​town funeral. Justin at enterprise was helpful, sensitive to the fact that we were in a rush, and considerate of the situation we were in. He got us an appropriate rental quickly and without any hassle at all.
Évaluation du lieu : 1
San Jose, CA
AWFUL!
Had difficulty renting from this site. NEVER have I ever had issues renting a car. We traveled to Boston on business and rented a car through our insurance company.
Ending up leaving the site without a car and a very bad taste in my mouth for Enterprise!