Escape Nails & Spa

I think they should at least be a 3 star. This review is just about their color change service. It costs $ 8 and is very fast. My nails were filed and buffered and oiled and painted within 20 minutes. I feel satisfied but it’s definitely not a gentle process. If you have sensitive skin or want a more leisurely spa experience, it might not be here. The technician chatted with another staff as she was painting. I don’t know if it’s because I only asked for a color change, but the technician I had was not client service focused.
Overall the inside of the salon was clean. My nails are well-​polished and generally clean. There was a spot of nail polish still on my finger from the removal of previous polish; I wish she had cleaned that off, but again, not client focused. The color options were strange because certain rows of colors were $ 5 extra charge. I don’t know if they santize tools but their buffers and files were not fresh out of any packaging. I have seen another salon in Back Bay that does $ 7 color changes with less rush and more customer service. If you want a fast but «does the job» salon in the downtown area, this is acceptable.

Same mediocre pedicure as any other ghetto nail salon, but a little more expensive.
Their signage advertises pedicures at $ 28+ which I usually get for about 22 around town but I was like hey this chicks scrubbing my toes I’m not gonna nickel and dime about it. She asks me to pick a color off the rack just like any other place. When I’m done she says its $ 33, I asked why and she says because of the color I chose. It was navy and was not a name brand polish. I’ve never had a salon charge more for different colors, and I would even justify it if they had a labeled «premium» rack if you were buying a better quality polish. I get that dark colors might require more precision but I get them at every other nail salon and have never been milked for more money for it, and it was sneaky to bring it up at the end.
Also was upsold hard to get the «spa» manicure for more, then waxing, then telling me how great the spa pedicure is for next time, etc. I came to get my toes scrubbed, not for a sales pitch during my already inflated service, thanks

I have a place where I occasionally get a manicure, and I wish I would’ve went there for my first gel manicure instead of this place. I went last Saturday (⁰¹⁄₀₂), and now today (⁰¹⁄₁₀) my nails are chipped and gross looking. It’s from my understanding that gel manicures are supposed to last for at least two weeks, and not barely a week. I should’ve known something was up when the woman doing my nails kept on messing up/​having to clean up my nails from polish, and a day afterwards my thumb started to chip. The price was pretty cheap, and everyone in the shop was nice. But I refuse to go back to a shop that gave me a crappy gel job.

If I could give this place zero stars, I absolutely would. Shoddy work all the time.
The first time I came here I came at 6 pm on a Friday and granted, it was packed, they took me in and did a great job. I figured I would try it again.
So I come in tonight, December 4, 2015 and I get rushed through a pedi. Girl cuts my entire toe and gets pissy after I said I didn’t want to go through with the manicure portion. She tries to play down my cut, which at this point, is making my toe throb. I walk over to the dryer and I’m not done sitting down and she is already asking me to pay her. At which point I just tell her flat out I’ll pay at the end. She asks me twice for payment again and the guy at the front desk comes over in which I tell him and show him my toe. I ask him to bring over a bandaid. He does. He asks me to pay. I told him that when I’ve have these instances in the past, people don’t ask me to pay for them or they offer a reduced price.
They were annoyed that after they cut me, I decide I no longer want their service and still try to get me to pay when my nails aren’t even dry. It’s really not worth it to come here.
There’s another lovely place on Bromfield St that is better than this place and they’re fast and precise. If this place wasn’t across the street from the bank, I would’ve gone to there. Stay away from this place.

If you want your nails to look like they were done by a complete amateur then by all means go here. I always like having my nails done and then admiring the job for days. This time I was ashamed to look at them. The gel starting pealing off the next day. I paid 28 USD and gave the girl that did them 5 USD tip as well. Thankfully I didn’t have time for her to do my eyebrows. I dread to think what a mess she would have made of them, and I had an important meeting the next day. Their command of the English language is dreadful. The salon looks like it is in need of a good clean. All of this I could forgive if the job had been worth 28 USD, but it was not.

I went in to get my gel nails removed and then get a regular manicure on top of it. When I sit down the lady starts yelling at me that my natural nails are acrylic and that I need to fill them, let alone I had the powder ANC polish which raises somewhat over the nail but she would not listen and then got mad at me because I was refusing to get them filled. She then persists to treat my nails as if they were acrylics and used the drummel tool on my bare nails, as I pulled back in pain she told me to not be a baby. She continues and I go through with the treatment, the prices were 12 for a manicure and 5 for polish removal. I left with my nails being paper thin and in pain, they are so flexible and they are constantly painful. I was charged 25 dollars, I will not be returning this place doesn’t listen and I wouldn’t recommend my enemy anywhere near there.

I had a great experience here. Everyone was nice and professional. It was very clean as well. My nails look great! Would definitely recommend to others and I will be going back.

Paid $ 56 for a pedicure$gel, which I thought was a good deal. But I would definitely rather pay a little extra and not deal with the rudeness I’ve dealt with. None of the very obvious mistakes I’ve pointed out were fixed and I was yelled at for pointing out the little things that could’ve been fixed within seconds. This was a terrible experience with a terrible result. I could’ve done a way better job myself and would have saved myself the yelling.

I had a wonderful experience getting a full set of acrylics here last night. I am a nightmare of a client because I know exactly what I want my nails to look like and will speak up until the shape and length are just right, but the nail tech (I forget her name, sorry!!) was a champion. She paid great attention to detail and made sure that I walked away happy, which I certainly did.
My only complaint here is that they have lots of hidden upcharges. A full set is $ 31 but because I like my nails long, they charged me $ 36. They would have charged an additional $ 20 for gel polish on the acrylics (which is steep compared to other Boston area salons). Further, I was told the first polish color I picked would be $ 5 extra, despite their being no signage suggesting that different polishes were different prices. I went with a basic OPI polish (which came out beautifully and left with a $ 36 tab. As someone who has been on a hunt for my new regular nail salon in Boston, I’m happy with this price as the only other contender has a base price of $ 53 for a full set. No thank you!
I’ll happily return to Escape!

Not sure of the guy’s name but just had a manicure here and all I can say is he could have done a better job with removing the dry skin on the edges around my nails. Dislike when you pay for a half ass job.

I don’t understand how this places doesn’t have more stars.
I come here during my lunch breaks. There are always at least 20 stylists working at once, and a male manager who speaks perfect English working the front desk. I’ve never waited for more than 5 minutes, the women (i usually ask for amy, jolie or mary) do a fantastic job, they’re quick yet efficient, and, most importantly to me, it’s CLEAN. this is probably the cleanest nail salon in the city (including the back bay, where I used to work). many of them speak impressive English. i can’t say enough good things about this place.

If I could I would give zero stars, never get your eyebrows done here!!!
I went in for a simple manicure. Then decided to get my eyebrows done because they were starting to look like teen wolf. I’ve heard amazing reviews about this one girl who works there, but did not know her name so I had the man doing my nails do it.
My nails came out okay. It looked more like something I could do at home if I tried, not a professional status…
My eyebrows were full of hair to work with and to be shaped. I like my eyebrows to be a little bit thick or medium for a natural look, which I explained to him. He said he would keep that look, but he lied. Not only are my eyebrows a thin line now, but they aren’t even the same shape. When I told him they weren’t the same shape he said no one eyebrows look the same. He tried to make jokes and get me to laugh and smile, but I was furious. NEVER GO HERE, unless you go to the one person who can do eyebrows.

I splurged for the hot stone massage and the technician did my feet but not my legs. I was annoyed. I also did not appreciate the constant attempts to upsell me for a manicure. When it was over, it was just okay. Not great. Okay.

I stopped in for a gel manicure and I was pretty unhappy with the result. The technician who did my nails was very nice, but I felt like I was rushed through. She filed my nails but they were uneven (I went home to even them out myself) and the edges of the paint along the cuticle was rough and bumpy. It looked like I painted my nails myself (I’m not very good… obviously why I get them done). I know I can’t expect amazing service if I don’t go regularly and see the same technician, and the manicure wasn’t very expensive, but I’ve had much nicer manicures in the area for the same price. I wouldn’t go back to this salon.

This place gets one star because I have to! Th locations is SUPER convenient, and that’s the best thing about this joint. So frustrating when the nail tech doesn’t speak English, and you can’t get her to understand what you need. On top of that, she (I didn’t get her name) slammed everything around like a petulant 6 year old because I wouldn’t let her use the drill to remove my gel polish. And on top of that, she tried to overcharge me for a sub par polish job. I’m all set… they won’t get the satisfaction of swiping my debit card EVER again!!!

I got a mani-​pedi and the people were very very nice. The place is really clean and they really did a great job on both my feet and hands. I even bumped one of my toes and smudged the paint and she redid it without any complaints. The only downside is the price. $ 38 for mani pedi $ 28 for gel manicure. They get very busy after work but worth the wait

Like most nail salons, I’m sure the experience varies drastically by technician. Having said that, I was less than impressed with my manicure.
Came in for a regular manicure and was taken right away as a walk-​in. Unfortunately, the technician rushed through the entire thing. Nails were barely soaked and there was nothing applied to the cuticles to help soften them. The tech barely pushed the cuticles down at all (truly, one quick swipe at each nail with the cuticle pusher, not enough to really do anything and definitely very careless) before trimming. Polish seemed rushed as well.
Result is a manicure that is uneven at the bottom because of cuticles, and is also faded/​patchy in places. Can’t *really* complain over a $ 12 manicure, but I can get much better for $ 10.
On the plus side — bright, spacious, convenient downtown location, and affordable.

So I was completely unimpressed with this place the first time I went to Escape, I received a gel manicure and after 3 days it began to chip and crack. Since I had spent about $ 60 on services there I went back and asked to have them re-​done. The same person who did the initial manicure came back and re-​did it. They were much better but I still wasn’t impressed.
It is now two week later and I decided since it was close by and I just needed a fill and color change it couldn’t hurt to try again. This time I had a GREAT technician she did my fill and color change and my nails look fabulous! Much much better than the first time.
I will be going back but only to see the same tech. I say all of this to say. Give it a chance and ask for the technician with glasses and the bob. She is super sweet and great at her job!

I love getting my nails done and coming here makes it so enjoyable. I’m a regular here at this shop… every 2 weeks for 3 years to be exact. The owner Amy has been doing my nails before she was in this shop so Amy has been doing my nails for about 5 years.
All the ladies seem wonderful and polite. The names I do know are: Amy, Laura and Tiffany. I usually see Amy for my manicure and Laura for my pedicure (I know I’m picky… But I like what I like and I like it done a particular way).
I always feel at home when I come here. They know me by name and the same for many other customers that I see walk in.
The service here is efficient and courteous.
They get a little busy sometimes because they take both appointments and walk-​ins but they will do their best to get to you ASAP. Just have a little patience.
The space is always clean and tidy. I will continue to be a regular here as long as they are around.

I foolishly came here again, and I now struggle with if a 20 minute pedicure (granted, it was a decent job) for $ 25 is worth the public humiliation of being asked if you are pregnant, repeatedly, in a room full of people, then laughed at in a foreign language.
«You have baby?»
«…No baby.»
«Not yet?»
«NO, BABY.»
*talks to her neighbor in another language.*
*Other girl who speaks more english POINTS at my stomach and says, «You having baby?»
«NO BABY, JUST RUDE. VERY VERY RUDE.»
I also was pretty sure the girl was going to burn me with the scalding hot stones they use for «massage.»
Too bad too, because I was having a great day and was almost ready to change my mind about this place.