Feener Gordon Atty

Received a letter from my former landlord (Broadway Realty Trust) via Feener that my lease was not being renewed. I always paid my rent on time or in advance and never had any issues besides asking that no one enter my unit without my permission.
That was fine because I was already going to notify them that I was moving out of state.
The letter stated that all communications were to go through Feener, so I emailed Him to find out what was going on. He responded that it was a typical letter, which I understood and appreciated.
I notified him that the landlord should be giving me notice if they are showing the apartment. No response. I asked what to do with my keys, no response. He never responded to any email after the first.
It was very strange and uncomfortable feeling. I know I wasn’t his client and there are ethical reasons he could not communicate some things with me, but the whole thing left a bad taste in my mouth, especially when I was told by Feener in a letter that per his client, all contact should go through him.
Three stars for actually taking the time to respond to the first email and explaining the situation:
«In response to your email, we have received no feedback from our client.
We regularly provide assistance to our client with respect to rental matters.
We routinely send communication regarding various matters, including basic notices of non-​renewal on behalf of our client.
This was a basic notice of non-​renewal, and nothing more or less should be read into the notice.»
Two stars off for ignoring the rest.