HUB Appliance

I was pleasantly surprised at the convenience of them coming over the following day after I called them. The technician (Al) also only charged me for one appliance b/​c he could tell by the sound that the dryer shouldn’t be repaired. Other than that I would say DO NOT USE THIS COMPANY. The tech switched a couple parts on my gas stove, and ordered some parts that needed to be replaced for the burners. I was then charged a $ 125 deposit and he said he’d be back in a few days when the parts came in. A couple weeks went by, it was the holidays, I sort of forgot about it as the 3 of 4 burners now worked. I emailed the organization to which I received no response. A couple weeks later I called and the rep. said she would speak to the technician to see what happened. I still have not heard back and now we are looking at 5 – 6 weeks since they first came to my place. They live in my area and I also work in the area locally. I will NEVER CALL THEM AGAIN and if asked let everyone else I know in the area that should not either.

Our fridge was leaking, not from the ice maker in the freezer, but from the back of the fridge. I called Hub Appliance and got a quick reply. Two technicians came with tools and gear, disassembled components, figured out the problem and fixed it right away. The condensate drain was clogged, a simple problem, but not something I could have solved myself. Anyway, the response was quick, the service was professional, the technicians were knowledgeable and experienced, and the price was very reasonable. Good experience overall.

What a nightmare with my dryer but problems finally solved by Hub Appliance. The timer on my dryer went. Hub Appliance was out quickly to repair. I thought the problem was solved but was not. I called them back a second time due to finding the dryer was not venting correctly. It was venting inside instead of outside. I found that the dryer hose that is run down a crawl space to the outside had been disconnected close to the outside but hard to reach. It looked like had been disconnected for a while due to a good amount of lent from the dryer was in the crawl space. The Tech from Hub Appliance returned. He tried for a while but could not reach the to reconnect. He stated that he would tell the office and have someone call me back. I called Hub Appliance again and left a message for a call back. The owner finally called me back and apologized for not getting right back to me due to being very busy. The owner returned the next day. He was able to reach the tough spot. He ran a new dryer hose and reconnected it to the outside. I went to pay him and he said their was no charge for today. Thanks for waiting. Great customer service! I would highly recommend Hub Appliance.

It was a prompt, easy-​going service repair.

I had a washer that quit on me one night. The guys at HUB were fast, friendly, and efficient. I also bought their Unilocal coupon. A great way to save some cash when you have an emergency appliance failure.
All it needed was to have a part swapped out. The only delay was the part need to be ordered. Other than that they quickly got it installed. I would highly recommend them.

The other day I was facing a dilemma: the dryer in the new apartment was borked. I’m back in the city after many years away, so my knowledge of area appliance repair men is nonexistent. And I really dislike laundromats. I posted on the local neighborhood page seeking suggestions and was pointed toward Hub. The Unilocal reviews looked decent, so I figured, why not.
I called mid-​afternoon and got the voice mail; five minutes later, Karen returned my call. I explained my issue and told her were I lived, and Al and Tom just happened to be in the neighborhood. Twenty minutes later, they were in looking at things.
The diagnosis was quick; they had the part in stock and came back late that afternoon to fix it. For the labor they put in and the price of the part, I thought they were pretty fair. The ability to do a short-​turnaround job also was a plus and worth the premium I paid. I’d call these guys again.

I was disappointed with this company. Although they came out quickly, they guessed at the problem, brought parts that did not fix the problem, and didn’t test the part before they left.
I usually go with Abington Appliance, but they could not make the service call and recommended these guys. Bad call, I’ll wait for AA next time, or call someone else.

Honestly, I can’t believe there aren’t more reviews on here. Hub appliance was amazing. I called late on Thursday to schedule an appointment for a broken washing machine and they came out first thing the next morning. They had it fixed and running within 20 minutes. Great service and very friendly guys. And the price was right. If any of my appliances break down again, I know exactly who to call.

My family has been using HUB Appliance for years. Everytime something breaks down, we know who to call! Al always schedules a quick appointment for us and seems very knowledgeable. Not only is he friendly, but his rates are always fair. He has always impressed me as I’m sure he does to all his clients.