Logan Airport Terminal A

This was new to me. Last time I traveled in and out of Boston SWA was in terminal E. Imagine my surprise getting in and not recognizing one damn thing hahaha Once I oriented myself and realized Terminal A is a great home for Southwest. Nice and big with room to grow ;-) Terminal A looks so different now, much more going on than what I remember. With different shops and restaurants. Downside making my way to baggage claim was quite the walk. If you’re traveling with kiddos or grandparents you might want to get some help getting there. The place/​bathrooms were clean and it looks great with the changes they’ve made and moving SWA in. Very cozy

As much of a pathetic simpleton one must be to review an airport terminal, it takes a true troglodyte to review ones flight under the section for a terminal!
What a fool!
What a nard!
First class is just a few extra inches of legroom? What a sheltered dunce!
«You gonna eat that?» Mike, must refer to another males member … So at least we agree on something! Grrrrr

Clean and modern, here at this airport terminal. Nice and wide, lots of room for the crowds. The TSA has enough room to maneuver, though you have to get pretty close to the tub stacking authority in order to access the Delta Sky Club.
A couple of restaurants that are mostly fast food and a few shops that sell souvenirs and one that’s all books and magazines. Most of the seating has power outlets, which is always a big plus for me. And free wifi. Tops!

Clean, new, and modern. Delta and Southwest flights operate out of terminal A. Be warned, gates 18 – 22 are quite a trek, but there are escalators and moving sidewalks to expedite your journey.
For Southwest, you can print boarding passes at the machines near the door. At the counter, you can choose «full-​service» or «drop-​off only» to leave your checked baggage. The process was quick and painless.
Security moves quickly and seamlessly. There’s also a TSA pre-​check line (you have to apply beforehand and pay an application fee of $ 85 for five years) so be sure you’re in the right place. They have four guards checking boarding passes/​IDs and multiple screening lines. I arrived at four a.m. when everyone who was there for the earliest flights were already queuing up. I think it took me 20 – 30 minutes to move through the security line. Overall thoroughly impressed with the efficiency and division of labor at this airport.

My trip this morning out of Boston Logan was very efficient. I was able to park close to Terminal A, then a quick walk to the security check. Fortunately I had TSA Precheck and got through the line in less than 1 minute total.
Yes, it was 4:30 AM, and the typical traveler congestion did not exist. This was strange for me, since I generally have a long wait in security. At this time, there are no stores open, and no options for breakfast.

Just came across this terminal when I landed to Boston. The only think I remember is the so huge lane in the border, spent more than two hours and a half, I really hate this kind of paranoid security.
Near the exit there are some shops and some comfy seats. There are bus and tube connections to South Station among others, and it’s half an hour to the city.

Clean. Well laid out. It’s a trek if you’re using gate A21 (must walk underneath the tarmac/​runways) but they do have moving walkways.

This is a nice little airport. Good food and the terminals are easy to get to. You must take a bus for all the car rentals. It takes a good 15 mins.

Probably one of the better terminals of the 4 here at Logan, primarily because it is the one which has been renovated to the point of perfection. The Massport has done a great job in the upkeep and quality of services available at this terminal. And wish they follow the same for the other terminals too. Especially the International Terminal E. Still Terminal A has it’s share of positives and negatives.
Positives first:
+ The terminal is so spacious that it has its pluses right from the time you come in (whether at the arrival or departure side). There is never a traffic situation ever. Even the buses can ply in and out without much of a hassle. Compare that to the other 2 domestic terminals, it is quite an easy ride here in and out of Terminal A. I also Love the underground pathway connecting the 2 sides of the terminal. The imagery of Boston and of course the sponsored ads, it is just a pretty little effect. For the slow pokes and ones in a massive hurry to catch their flights, they have the mechanized walkway too. Just stay on one side people and let those choosing to walk on the belt, go past you. Blocking the entire belt — no matter what your size, is not nice.
+ I have never flown Southwest which moved into this terminal fairly recently. Until then, Delta was the sole carrier flying in and out of this terminal. Makes the checkin process much more hassle free as well given all checkin counters are either Delta or Southwest.
Negatives:
— Past security, the choices for food and snacks are limited but not bad at all. Given it is not the biggest of the domestic terminals, that is understandable. But compared to the very sorry state of Terminal E, it is really not that bad a situation. But don’t expect to be vowed. Actually, our airport really fails in meeting expectations of international airport standards — period!
— One thing I do not like about this terminal is that there is no dedicated parking for Terminal A. You have to park /​share with B or use the Central parking. So if you are coming to pick someone and decide to not use the joke of a cell phone lot, or you are dropping someone who needs help with checkin etc, you have no choice but to park in terminal B or the central park. In either case, the access to Terminal A is the farthest. And more often than not, if the flight is during peak hours, the closest lot is full. That is a design flaw of the airport layout and we will have to live with it as it is never going to change.
Overall, the awesome space inside makes up for the design flaws. And if you are not highly strung about the food choices, this is really a good enough terminal. PS: No mention of the WiFi because Logan’s WiFi is as good as not having one at all. Slow. And a gamut of watching ads and sponsors. I can do it — did it once, not doing it again. (Coming from someone who is extremely patient.) Thou can liveth without the WiFi before Eternity strikes. 3.5 stars.

AFTER AN INTERNATIONAL FLIGHT, THEY MAKE YOU LEAVE THE AIRPORT TO ENTER AGAIN FOR DOMESTIC FLIGHTS. (For separate terminals) So, keep your duty free receipts for liquids.
Good luck if you’re already late for your domestic flight home!
So ticked off at this airport, after the employees having probably 15 – 20 different opportunities to go above and beyond all of them failed in the highest standard. No one was willing to call our gate (even after asking nicely 3 separate times), no one was willing to accommodate us in ANY fashion, after getting stuck for two hours taxi-​ing prior to the flight and 30 – 40 minutes waiting for a gate at their own airport I was running so close to missing my flight. The only saving grace were other passengers who were willing to allow my fellow Richmond-​er and I to cut in line.
Terrible airport, especially for international passengers who have been in airports and on planes all day, it’s a small convenience to not to go through security 10 different times.
I will in the future avoid this airport at all costs.

The new home of Southwest airlines at Logan, as of April 1, 2015. What I like about terminal A over terminal E (the former home of Southwest) is that having priority lane access (e.g. through Southwest’s A-​list membership) actually means something here. There is a decent selection of restaurants, though I haven’t tried any of them yet.
The security line is pretty efficient. There were 4 officers checking boarding passes at the line for gates A1-​A22, including one officer dedicated to checking the priority line, which was greatly appreciated.
Signing into the wifi here is such a PITA, especially on mobile devices. I tried accessing the complementary wifi on my iPhone, and it asked me to download a free app sponsored by Marriott. There were three options: download, show me another app, or no thanks. I pressed «no thanks» and it went to a blank screen and just hung there. I ended up having to resort to 3G.

This is a new terminal for southwest. It shares a security check with delta and is quite backed up at times. I would add in a few minutes to your travel time if you’re traveling on a high traffic or high business travel day such as Thursday. It takes quite a bit of time to walk to the gate. However, they have charging ports everywhere!
Happy traveling.

Really great security team here they are very efficient in getting you through. They are challenging to keep up with. I lose a star because the terminal has limited dining options, but otherwise it’s really great!

I was flying to London on a Delta flight which I will review separately.
As for the airport there isn’t much to say. It serves the purpose it was built for i.e. flying in and out of the city.
If you are used to having a big duty-​free shopping mall bolted on to an airport this isn’t the place to be. That said, I was surprised that it isn’t. Not quite representative of the bastion of capitalism the way the rest of the country is. I wonder how they missed this opportunity.
I struggled to get a decent sized bag of chocolates and the choice of alcohol was limited too so I recommend finishing all your shopping before entering.
The airport itself is clean, well organised and the staff seemed very professional, helpful and efficient. However, I was flying during an off-​peak season and would be interested in finding out if the facilities and staff are just as good when it’s busy.

Very Clean and open! I have had an early morning flight and the entire airport has NOT given you that «tripping over people everywhere feeling! It’s a welcome relief to airports such as Atlanta, Detroit etc.
TSA was efficient no issues going through. Of course I always arrive early at any airport for any unforeseen issues.
Great Airport beautiful city!

This is a spacious terminal, with lots of seats, open space, and high ceilings. You will definitely not feel crammed here. Delta is pretty much the only significant tenant at this terminal, so it’s seemingly not busy at long stretches of the day.
The dining and shopping options here are numerous, but may be a long walk, depending on where you are. My friend walked all the way from the main part of the terminal to the other part of the terminal just to get to Starbucks. Now that’s dedication.
Alluding to it before, the terminal is split into two, with an underground walkway that connects both parts. That walkway goes underneath the tarmac. It’s a bit of a walk but not too bad, with moving walkways to get you across faster. The separate portion of the terminal is quite nice, but looks underused. There are quite a few eateries and shops in that section.
TSA wasn’t too bad (better than C), though I had to do some waiting. When I first arrived at the terminal, I noticed the line was quite long, so I just took a short walk to Terminal B, and returned to see the line subsided. This was a better alternative to me just stewing in that long line.

Terminal A is the newest and only decent modern terminal at Logan. This was not a renovation, they totally demolished the previous Terminal A and built this one from ground up and it shows.

Awesome and smooth experience checking in however the wifi is a pain to sign in to! Otherwise best airport experience I’ve had thus far!!!

What’s up with all the haters? Logan Terminal A is a jewel!
First up: the ticketing hall is modern, airy, light-​filled, and replete with art work. PreCheck never has any wait, and I’ve never waited more than 10 minutes at the Priority Lane. My impression is that the regular security lane isn’t terrible either, and most of the TSA staff are surprisingly friendly considering they are a) TSA Staff and b) in Boston.
Both parts of the terminal have plenty of amenities. I’m particularly fond of the LTK, Harpoon Brewery, and the Panda Express, although, sure… it would be nice to have a couple more options. The split terminal thing is irritating but it’s not more than a 5 minute walk to the back section anyway. Terminal A is somehow always impeccably clean, there’s free WiFi, AND there are a smattering of rocking chairs. I’m a fan!

Serving as Delta’s home base in Boston, it’s definitely on the high end of terminals at Logan airport. In addition to Delta, a few United flights leave from the terminal as well.
If you’re using the Silver Line to commute to the airport, it’s great coming in from the city, as you’re the first stop. Unfortunately, when you leave if you take the Silver Line, it does stop at all the other terminals before departing for the city.
The concourse when you first walk in is nice and wide to accomodate travelers locating the baggage drop, check in kiosks, and monitors. TSA can get a little congested, particularly after you show your ID/​ticket. The lines can start to snake together, and sometimes the TSA agents have to slow down the initial screening process.
Once you make it through security, there are a few good dining and drinking options located in the first half of terminal A. Immediately behind security is a Lucky’s Lounge (if you are up for a stiff pour or a martini). To the right is a Legal’s which is a solid choice as well (convenient if you’re on the LGA shuttle). To the left of security is the ever-​important Dunkin’ Donuts (especially on those early morning flights). If you are stuck in the back half of the terminal, once you use the underground passage way, you will find fewer enticing meal options, but it could be worse.
For the most part I find this to be a convenient part of the airport, at least trying to make the best of an increasingly frustrating flying experience.