Nine Zero Hotel, a Kimpton Hotel

TLDR: The Nine Zero offers excellent service, great rooms, a complimentary wine hour and a fantastic location for walking or taking the subway. I recommend it.
My girlfriend and I spent five nights at the Nine Zero in downtown Boston in mid January and we were extremely happy with our stay. The purpose of our trip was to relax and explore a city we had never been to before. Before booking our stay at the Nine Zero, I read quite a bit on the areas within Boston, the hotels within those areas and ultimately booked at the Nine Zero. The other two areas within Boston we considered booking in was: The Back Bay and the downtown waterfront.
Location:
After getting to know Boston on our trip, my girlfriend and I decided there wasn’t another place in Boston we would have wanted to stay for a better location. The Nine Zero was walking distance to just about everything we wanted to do/​see. Among the locations we walked to were:
Back Bay (15 minutes), China Town (5 minutes), Faneuil Hall (7 minutes), Boston Common (2 minutes), the Public Gardens (8 minutes), Beacon Hill (5 minutes), the north end (10 – 15 minutes), the waterfront (15 minutes) and The TD Garden (where we saw the Boston Bruins play, 15 minutes). And if walking isn’t your thing, or you’d like to experience Boston’s subway system, the closest subway station (Park Station) was a two minute walk from the hotel.
The hotel was also a 5 minute or less walk to numerous food options, coffee spots (Starbucks, Peets and Dunkin Donuts), bars, mall shopping, convenience stores and drug stores (CVS, Wallgreens).
We never used a car.
Service:
I arrived at the hotel with high expectations for the service, but the Nine Zero staff found ways to exceed my expectations. For example, we had a minor issue with our room which I brought to the attention of the staff. Not only did they fix the issue, but when we later came back to our room, they surprised us with a complimentary bottle of wine, a plate with crackers, cheese and fruit and left a personalized apology card written by the lead concierge. If that wasn’t enough, the hotel manager later called us in our room and asked if there was anything else he could do for us. We really felt our comfort was important to the hotel. Aside from this example, every employee we talked to, asked questions of, or asked for help from, was extremely polite, professional and enjoyable to interact with. Among the employees I was especially thankful for were Jessica, Sabrina, Olivia and the manager Corey.
Wine Hour:
Every evening, starting at 5:00pm, the Nine Zero hosted a complimentary wine hour which was amazing. After walking outside all day, we sometimes came back to the hotel to be greeted by a polite and helpful Nine Zero employee who offered us a glass of wine, hot chocolate (with peppermint schnapps if you preferred), a soda and appetizers. Sitting down and socializing was not a requirement, so if we wanted a couple glasses of wine to take back to our room, no problem. If we wanted to sit down in the comfortable lobby and talk to other guests over wine, great and we found all of the guests to be very friendly and enjoyable to talk to. This complimentary wine hour may not seem like much on paper, but after a day of exploring in the cold weather, a glass of complimentary wine felt fancy and relaxing. A very nice touch to the atmosphere of the hotel on the Nine Zero’s part.
Our Rooms:
We stayed our five nights in two different rooms within the hotel. Both of our rooms were quiet, had nice amenities, a comfortable bed and windows that opened.
Our first room was a corner room, queen deluxe, located on the ninth floor (Room 911). The view was not very impressive as it looked toward adjacent buildings, but the room had everything we needed.
We spent our last three nights in a skyline queen, on the 18^th floor (Room 1804). The view from this room was extremely impressive. We could see the city, the Boston Common, over the water and beyond. We enjoyed watching the snow fall outside as we looked out over Boston. The room was a little noisy when emergency vehicle’s would pass, but was overall not an issue. This room came with turn down service, which involved mood lighting, chocolates, the next days weather forecast and ice in our ice container.
The Highball Lounge:
Located on the second floor is the hotel’s Highball Lounge. It is open Wednesday through Saturday, from 5:00pm until 2:00am. Overall, I would say the vibe is for young professionals. The lounge has many areas to sit and has numerous board games you can pick up and play if you want. We were surprised by this, but the lounge is extremely popular and had a line to get in on Friday and Saturday nights. As a hotel guest, you are granted preferred access into the lounge even if there is a line. The lounge plays loud music and was not really our thing, so we didn’t spend too much time inside.
I hope this review was helpful and you enjoy Boston as much as we did.

Sumptuous hotel with a modern vibe, extremely attentive staff, well equipped rooms and wonderful in-​house food, as well as a beautiful lounge/​bar/​dining area on the second floor (loved the granola/​yogurt and fresh juice for breakfast). They even offered a complimentary cocktail hour in the lobby on the evening I visited.
Highly recommended for traveling professionals. I’ve traveled a fair bit and this was as good as any place I’ve stayed.

I love this place… beautiful, modern hotel, clean rooms, fabulous location (easy access to Park St. T, downtown crossing and all of the green, red and orange lines!) happy hour and the best staff in Boston. The staff knows service – the staff is what will keep me coming back!!!

Stayed in this hotel more than a year ago and I still miss my stay. Hotel is very clean, modern, spacious, comfortable and staff were very helpful. Location is unbeatable too. I particularly liked the gym here and appreciated the hotel’s effort to arrange group running in the early morning, and complimentary happy hour drinks in the early evening.

Decent hotel. We stayed in room 1709. It had a pretty good view of the city, we looked diagonally through our window over Park Street Church, the Boston Common and could see the Charles River and Cambridge in the distance.
The room was clean, comfortable, and had enough room. It was furnished with a queen size bed, bedside tables, desk and chair, mini bar, a side table flanked by two generous sized winged back chairs, and an ottoman. The room was pretty quiet.
The staff was very friendly and responsive. The late night menu left something to be desired, and we wanted a bottle of sparkling wine sent to our room, but the couldn’t provide alcohol overnight. They did, however gift us a bottle of wine for my birthday which was very nice.
The location is amazing. It’s in the middle of the city just a block and a half from the Park Street «T» station which has both the red line (easy access to Cambridge) and green lines (takes you downtown to Copley, the Prudential, Fenway… etc.) running through it. It was a breeze getting there from our train at South Station. It’s walking distance to Newberry Street, the theater district, Faneuil Hall, Downtown Crossing, Chinatown, and is a stones throw away from the Boston Common. There’s a movie theater 2 blocks away, and plenty of little bars and restaurants (try Marliave around the corner!), Starbucks and Peete’s coffee close by.
Would I come here again? Absolutely. We were generally very happy with our stay.

One star for the friendly staff and clean room. Our room cost $ 460 for one night. Queen bed, no in room coffee maker, and the only view was of cement walls. I’m not fat, but the towels were tiny. A bottle of water from the in room refrigerator cost $ 9. I expect a good value for my money and this hotel didn’t add up.

Rooms are nice, customer service is outstanding, and the food was good. Only downsides I encountered during my stay was a lumpy/​uneven bed that was somewhat difficult to sleep on and lots of noise from the street. I would definitely stay again though and request a higher room next time and maybe check the bed to make sure it’s nice and comfy before I settle in for the night. The location is great and it’s right by the T and across the street from the Granary Burial Grounds if you’re interested in doing some sight seeing. I will say that the positives far outweighed the negatives and for that I will without a doubt return to this hotel.

A very welcoming, stylish hotel right in the middle of a fun to visit, lots to do part of town. A view of the beautiful gold dome of the state house, one block from Boston Common, three blocks from a pedestrian shopping area and a fifteen minute walk from the theater district and the Italian north end, Nine Zero is a great place for someone looking to see the city on foot. Complimentary wine at 5:00 and breakfast. Cordial, accommodating staff. Highly recommended.

The time I have spent at that place was excellent and it will be striking to me to back to the place. The location was wonderful. It was spacious and comfy for us. The food service was frequent as you need. The staffs were excellently professional. I will try to the place.

Loved my stay and room service was excellent. Happened to get a very nice view this time. Hotel is very trendy and modern. Lots of interesting art and contemporary furniture around the lobby and inside room. Room service was fast and fresh. Turkey club came with a good amount of meat. Hummus had a lot of flavor and I liked how it came with both pita and crackers.

Great staff, even better rooms.
Please was IMMACULATE. Loved the setting and it was so close to everything.
Will definitely stay there if I ever go again.
Yes, it’s a pricey, but well worth the worry free cleanliness, or services.
Recommended to anyone!!!

Ahhhh… yet again another Kimpton winner! Josh the Concierge was outstanding and with his recommendations made my stay wonderful.
The rooms are gorgeous and actually a very nice size considering you are in the heart of the city. The location is just off the green and walking distance to Faneuil Hall. You are very close to one of the T Stops (1 block away) so other stops to the city are within reach.
Great hotel, staff. location, and everything you would expect from the Kimpton Team!

Not impressed with this hotel.
My husband and I were in town for one night for a wedding. When we arrived we headed to the valet parking area. No one there for a few minutes then finally someone came. Parking is $ 46/​night which is absolutely insane. To everyone saying that parking is so hard in the area anyway… yeah, it is but every public parking lot and other hotels charge half price for parking. I wish I had looked around the block before doing valet at the hotel. The hotel is already expensive and this makes it much worse.
Then we walked to the lobby and waited another few minutes until someone could check us in. We were the only people checking in so no, they were not very busy.
We checked in finally and revealed the secret password and got a bottle of wine, which is nice but definitely does not makeup for the parking fee.
The room itself was modern but so small. The queen felt like a full.
I called the main desk to see if I could get a shower cap and no one answered after a few minutes.
The cons of this hotel far outweigh the pros. I would not stay here again.

Living in NYC now, but originally from Massachusetts area. I travel back to Boston often to visit with family and friends. I am now the mommy of two adorable little puppies and travelling lately has been a bit more challenging.
I googled pet friendly hotels, and after research learnt that Kimpton hotels are all pet friendly. Wala!!! LIFESAVER.
I booked at Nine Zero and am now hooked on Kimpton. Any hotel that treats my pets like family members have found a LOYAL customer.
My puppies loved Nine Zero. They were immediately greeted with little cute doggy bowls and treats. Once we got into the room– they were running around happy as can be that they were with their mommy on one of her trips and not left behind. I believe the hotel has non –pet rooms if this is not your thing.
The room and bed was very nice. The location was so ideal. Boston Common right next door. The view from our room was nice looking the freedom trail and Boston Common.
I couldn’t have asked for a better stay.
It was also Mothers day weekend during my stay. The front desk offered me a mimosa that morning of check out, and even gave me a beautiful flower. I am not a mother but I am the mother of two furbabies, so that was really nice. I was so happy and felt like they really valued their customers. I’ve stayed at Marriot’s, Hyatt’s, boutique hotels. and never got treated so nice. Those little touches go along way in my book!
I can’t wait to start seeing the other Kimpton hotels.. but when I do go back to Boston, Nine Zero is my spot.

Stayed over a Friday night on a recent business trip. The room was nicely appointed, super comfortable and very clean. Our bathroom was very spacious and easy to share with another person. There’s a wine hour each evening, which is a nice touch in the lobby. The concierge helped us find a good spot for dinner, and made the reservations for us.
After dinner we returned to the hotel bar, which is located on the second floor. It feels removed from the hotel, which is good because it was very loud and packed full of people. Clearly a late-​night spot. Overall good hotel experience, would definitely stay here again.

Loved this hotel. Stayed here for two nights with boyfriend. Slightly pricey, but was able to find a promo deal via Trip Advisor.
Staff was SO friendly. They offered us wine upon check-​in, gave us an umbrella when it started to snow, and helped us figure out route of Freedom Trail.
Their lounge, The Highball, is also really fun. We stopped by on Saturday night and the place was packed (in a good way). Definitely seemed like it was one of the best bars in the neighborhood.
Only downside here was cost of parking. Meh.
Besides that, overall stay was fantastic!

Stayed here for 2 nights with my fiancé and it was absolutely great. From front desk service to hotel décor to room service, everything was top notch. The hotel has a very chic décor and I also love the décor in the hotel room. We got assigned to 14^th floor and the view is amazing! (especially sunset!) Fairly large washroom, shower area with strong water pressure and awesome mini bar selection. I also got room service during dinner times and the food was pretty good as well.
I rarely give out 5 stars review, but this hotel really extend their way to make each guest feel special. We went out to explore Boston and came back to find a bottle of champagne chilling in an ice bucket waiting for us with a note congratulating our recent engagement. I didn’t get a chance to check out their happy wine hour at the lobby. I will definitely be back when I visit Boston next time!

Oh Kimpton, my love is true.
So I was planning a little quickie trip back to Boston cuz I got a killer Living Social deal for 2 nights at a cool hotel in Back Bay which I was stoked about, but after my great stay at Hotel Marlowe over the summer, I was bumming a little that I wasn’t going to be at a Kimpton again cuz, well, I got all spoiled. Lo and behold (as I’m a Kimpton Karma Rewards member) I happened to get an email with an exclusive rate for any of the Boston Kimpton Hotels that was too sweet to pass up, so I extended my trip for an extra day and booked the Nine Zero! Could I have stayed put at the other hotel and saved myself the trouble of packing up all my stuff and trudging across town in the freezing cold and then unpacking and then packing again the next day to go home? Sure I could have… but then I’d not have gotten my Kimpton fix! Let me ruin the surprise: it was so worth the trouble.
I got to Nine Zero around 1:00 and since they were sold out the night before, they didn’t have a room available for early check in but I hadn’t expected one and was looking forward to going to lunch around the corner at Marliave while I waited anyway. The held my bags and took my number and said they would call when my room was ready.
I walked right across the street for a minute to visit The Granary Burial Ground because I’m a history geek and needed to say hi to my Revolutionary pals and before I could even finish a loop, they were calling to let me know my room was ready!!! God I love Kimpton.
The lobby of the Nine Zero is gorgeous and modern. Grey marble and shiny things everywhere. It felt tiny compared to The Marlowe and definitely felt super upscale and fancy, but not intimidatingly so. A note: you need to put your room key into the card reader in the elevator in order for it to work, which had me tricked for a minute. Cuz I’m blonde.
My room was beautiful. Just so tastefully and richly done. The bathroom was HUGE… I don’t know if that’s a Kimpton thing or what because my bathroom at The Marlowe was huge too and I totally love it. Basically, you can just tell that there is pride here. Everything was immaculate, the towels were fluffy, yummy C.O. Bigelow products in the bathroom, the bed & the bedding were to die for.
The tub/​shower, at least in my particular room, had kind of a weird thing going on. I feel like the tub was up higher and the floor stepping out was lower than it felt like it should be by about 6″ so it was sort of a tripping hazard if you weren’t paying attention. That aside, the water pressure was AMAZING and it was one of the most heavenly showers I’ve ever had. Really. That good.
The wine hour was a treat, as always, and one of my very favorite things about Kimpton. Cuz I’m a wine-​o. Don’t judge. I ordered room service the next morning for breakfast and it was delish and arrived so quickly, but if I had it to do over, I’d probably just run out and grab a bagel cuz it was a little pricey for an egg sandwich… but I was on vacation so whatever.
The Nine Zero is close to everything. The location could not be more perfect. There are so many amazing restaurants within a couple of blocks, the beautiful Common is right across the street, Faneuil Hall and the waterfront and the North End are maybe 20 minutes away if you’re on a leisurely stroll. I loved every single thing about the Nine Zero. The only thing I am bummed about is that I stayed on a Sunday night and the Highball Lounge wasn’t open. I was really looking forward to hanging out there and having myself a drinky-​poo with a little ducky floating in it. I guess I’ll just have to come back. Oh darn!

It’s really 4.5 stars, but 4 stars would be too low and they get so much right that even with the nit-​picks I went with the 5. And did I mention this is a dog-​friendly (all breeds, all sizes welcome) hotel?
The rooms are thoughtfully designed to maximize utility… From the sliding door (not a pocket door) to the bathroom to the writing drawers on each night table.
Service is attentive, polite and personable, from hotel desk to valet.
For the people in a huff over the parking fees, a quick comparative shopping exam on the SpotHero app revealed the hotel parking fees include maybe a couple of dollars premium over the other neighborhood garages.
I enjoyed my stay here very much :-)

Sehr schönes Hotel mit vertretbaren Preisen und in Walking Distance zu
Financial District
Quincy Market
Beacon Hill
China Town
Hafengebiet Waterfront
North End
Hannover Street
Freundliches Personal
Aber! Bar ist nur 3 Tage die Woche geöffnet, das ist schwach

Nine Zero Hotel is boutique hotel that provides numerous amenities for your Boston trip.
Advantages:
*It’s a Kimpton Hotel which means great service. Friendly, helpful staff. Concierge was very accommodating and set us up with a couple of excursions.
*Location is a stone’s throw away from Boston Common. This is a very convenient location since virtually all rail lines are walking distance.
*Comp wine hour at 5pm. Socialize with your fellow guests or be a hermit and enjoy your wine alone.
*Spacious rooms with a comfy mattress, plenty of toiletries, roomy shower, wifi (free if you are an Intouch memeber), interesting robes and virtually sound proof walls.
*Hip and stylish check-​in and waiting area. Comfy couches to chill in.
*Comp coffee (mornings) and refreshing fruit water (all day) in lobby.
Disadvantage:
*Expensive parking… BUT you can catch a good deal on their website for all inclusive discounted rates. $ 40+. But hey it’s Boston.

This is a nice hotel in middle of Boston near Chinese town and theatre district. Large rooms, friendly service. We decided to take a skyview room and it was impressible.