Pinkberry

Werent serving smoothies all of a sudden and my frozen yogurt was gross, more like shaved ice. and the mangos on it werent ripe yet at all.

Pinkberry is definitely my favorite places to go for froyo because their flavors are always so on point and the way they put on the toppings are always so appealing. Kind of on the pricey side, but it doesn’t really matter. Anyways I really like this particular location because it is the closest to me and there is always room. The one on Newbury Street is always packed whenever I go and there is never room for me. Nobody wants to sit in the cold eating a cold dessert. However, I do find this particular location lacking because of the unfriendly staff. They are always missing some flavors too, which is a bummer.

Cant really go wrong with Pinkberry. Located in the middle of the mall, it is very conveniently located. I got the delicious original froyo, and for the price you can get 4 – 5 toppings free according to the server there. Except for the crunchy chocolate, that is an additional 50 cents which is disappointing. Delicious mildly overpriced frozen yogurt goodness. Yummy.

This place is amazing. It is in the middle of the mall and the line is always long but it moves pretty quickly. The staff is extremely polite. I’ve been there several times and every single time they were smiling and were helpful in giving out free samples and suggestions (the Acai is so good!). They have a small section where you can sit, it’s always busy but cmon you’re at the Pru, what do you expect? The fruits are fresh and the yogurt is so good! I am addicted! Thank you for great customer service! (Francesca and king Max are the best!)

Friendly staff, glad to answer questions and give you what you want. They had a good selection of interesting flavors and toppings; I got to try a couple of new things, and I was delighted!

+ easy access location inside the Prudential, but not among the busy food court
+ all sorts of new flavors that changes with the season, ask for samples!
+ watch out for deals on their website from time to time!
+ assortment of unique flavors that don’t appear at every froyo store. (Yogurt covered poprocks?!)
— seating limited, suggest sitting at the food course or walk and eat
— a bit pricey for froyo vs. the pay-​per-​oz
Love me some pinkberry! Honesty the stuff is addicting. If I had the funds for it, I’d be froyoing all day erryday. But as that is not the case, I don’t make my way here as often as I’d like. A medium+ toppings will run you about $ 7 and the small and large will be up and down from that. Many times I find that the pay-​per-​oz is a little pocket-​friendlier because you can choose how little or much you want and many places offer a stamp card so you can fill to the brim and MORE when you get that free froyo.
BUT Pinkberry also has a customer appreciation card, you just have to ask. Their workers are pretty good at cramming all the different toppings you want – what ninja’s! Every time I’ve gone, I’ve picked the medium + toppings and shared with others. It’s the best deal as you can fit multiple froyo flavors in one cup and get an assortment of toppings that usually manages to please everyone.
If it’s too crowded or you fancy a walk outside, don’t forget about the Pinkberry on Newburry street just a few blocks away!

The frozen yogurt is standard like all PinkBerrys. However, the customer service here was horrible. I felt very rushed by one server. Her name tag read «Princess Yasenia.» She rolled her eyes to the person in front of me and gave a very annoyed face to him. And when she was holding the cup to me on top of the glass, I told her she can put it down because I have my hands full. She rudely said to me «If you put your phone down, you can hold it.» Her coworker who overheard laughed and said «That was so mean,» as «Princess Yasenia» grinned. Good yogurt, horrible servers.

Just had a featured shake which was nothing but peanut butter mixed with cream and sugar.
Waste of money.

Pros:
+ Flat cost for toppings
+ Efficient and friendly service
Cons:
— Limited seating
Came here for dessert with my fiancée after dinner. The line moved really fast, and the server was patient while letting us try flavors. They charge a flat fee for adding toppings.
This Pinkberry is actually more of a stand than a shop in the mall, so there is limited seating nearby. We had to find some benches elsewhere to sit while eating.

After going to the Craft Boston at Hynes Convention Center, my mom and I were craving a healthy snack. The first thing that came to mind was frozen yogurt. Their flavors change on a daily basis. Today, we got a small plain yogurt and a small mango yogurt with raspberries, mangoes, pineapples, and honey. It tasted delicious as usual.

LOVE PINKBERRY !!! If I was a dessert I would be a pomegranate pinkberry with kiwi and cheesecake bites. I would then be the best dessert ever!!! Love the way it is set up and especially the Pru location. It’s got a nice mall feel to it. I come back when I can and will continue to on the reg. wicked good

I love the yogurt itself, but Pinkberry is proving to be a really shitty company. They have no standards for their employees.
First, 99% of the time I come here the original machine is broken. Almost every time. How have you not solved this problem yet?
Second, I had the most insulting experience here recently. The stall was closing in about 10 – 15 minutes and normally I wouldn’t bother to hold up their closing but there was still plenty of time, there were a couple people paying and the stations were not packed up yet. Besides, if you say you’re open until 11, you should serve until 11.
So I walk up with more than ten minutes to spare, seeing that they’re still serving customers and they immediately tell me that they’re closed. Okay, fine. I’m a little pissed because they were still supposed to be open but I understand that on slower days you just want to get out of there and everything has been cleaned already.
So I turn around to leave and a couple walks up after me and is immediately helped by the same employee who just turned me away. Are you kidding me?! If this is how you think you can treat paying customers, I’m shocked. As I said, I love the yogurt but I have mostly stopped supporting Pinkberry altogether because at every store I have experienced awful customer service, especially at the Pru. Get it together guys.

They don’t have pinkberry where I live, so I never realized that this isn’t actually ice cream, it’s frozen yogurt. And it only comes in a few flavors, which seems weird for an ice cream place. Why only have a few flavors? That being said, it’s good for frozen yogurt, but it’s not great. It seems pretty expensive for the little cup you get. The toppings sound good in theory but in reality they all clash with the tartness of the yogurt, so the combinations are all kind of awkward at best.

It’s Pinkberry. You know what you’re getting pretty much. And this is a mall location.
I got the s’mores, except they didn’t have marshmallow cream. That really altered the experience for me. I should’ve gotten something else, because it just didn’t taste like s’mores. And they should crush the graham cracker instead of giving you hunks of it.
It’ll do when in the mood for a light, sweet treat.

While the yogurt is good tasting, I’ve had much better for FAR cheaper. Yogurtland and FrozenYo are much better imo. Pinkberry gives you the least amount of topping and it’s all done for you. I prefer self serve which Pinkberries don’t have. Probably won’t be back here unless they drop the price of everything by like $ 1.50 or more.

I love Pinkberry. Like Lynn J said below, this is a dieter’s delight indeed. I’ve never been disappointed.
A friend of mine wanted to treat me to Pinkberry because she knows I go gaga for the stuff. I got a peanut butter yogurt with fruit, granola and other goodies. My friend however, got shortchanged on her large mango Pinkberry with toppings. There was a giant hole in the middle of her yogurt where there should have been more yogurt (see photo). I told her to go ask them about it, but she didn’t. I even told her to Unilocal about it. No dice there.
Just for the record, my yogurt was perfectly fine. I’m Unilocaling that it was awesome for me, but not so much for my friend (on her behalf).

His: Froyo. Original flavor w/​blueberries. The mochi is like marshmallows. Don’t get it if you don’t like marshmallows. Orgasm in the oral cavity.
Hers: Yay for frozen yogurt! This one is in the Prudential Center. Thank goodness it was still open! We got there a little before 930PM — most places in Boston are closed by then it seems. Anywho, it isn’t self serve, so hopefully you’ll get someone who’ll hook it up. They do still measure the weight, but it’s just to make sure they’re in range with the size ordered I think. We got a decent amount. Also, if you get toppings, then they put as many as you want/​they can fit in the cup. I think that this is actually a nice change from the self serve which is what I’m used to. That way, they do it all by weight, and usually comes out to be pretty pricey if you load your cup up. & The employees were really nice!

it’s been awhile since I was here last. I came with a friend and she hasn’t tried their other flavors. We both tried the passion fruit and it was supposed to be BOLD in flavor. It was too tardy for my friend and I too, was looking for something more on the sweet side. She was not happy with the first try and didn’t want it. The Rep didn’t ask what we didn’t like about it and didn’t order to try something else. I finally asked to try the chocolate hazelnut which i’ve had before and knew i’d like that. I convinced my friend to try that and she might like it since it’s chocolate. Indeed she did.
We got our swirl, well one of us did. The other looked a mess. My friend didn’t care because she didn’t want toppings anyways so it worked out. I got mine with pineapples and mochi, topped with a wafer. Used the pru card and paid 10% less. Additionally, downloaded their App and received 2 *stamps*.
I would have given this place 2 to 3 stars for lack of service, but the cashier was totally cool and took his time explaining about the app and previous paper cards and how if we brought it in, he’d apply discounts so I wouldn’t have lost anything. He also waited patiently while i register online. Finally he registered the payment and thanked us for eating at Pinkberry with a nice smile.

Pinkberry is a DIETER’S DELIGHT…
It’s sweet, low on calories and high on flavor!
They offer dozens of fresh fruit and candy toppings,
and you can have all that fits in your dish for free (except a few).
Stick to the fruit toppings, if you’re counting calories,
as those chocolate sauces and candy crumbles add up fast.
This location ALWAYS HAS A LINE, so leave time to wait.
HINT: A medium sized original flavor froyo is ONLY 230 calories!

It appears that Pinkberry wants to become an empire and they are making their presence known in the somewhat decent state of Massachusetts. They made their landing in the somewhat trendy and classy Newbury Street. They already opened another location in the intellectual-​friendly and hipster-​friendly Harvard Square area of Cambridge, MA. Now they have opened another location in one of the biggest shopping malls in the somewhat decent city of Boston.
First time I came here, I was with friends and I got a Medium sized mango and pomegranate flavored frozen yogurt, with blueberries, strawberries, and raspberries. All the fruits were fairly fresh and juicy. Loved the sweetness of the mango and pomegranate flavor.
There are two major disadvantages of this place:
1. The Queues
Lines are constantly long for this place, since frozen yogurt, particularly Pinkberry branded frozen yogurt, is getting really popular especially when the weather is 33 degrees Celsius outside. Although it moves fairly quick, I usually had to wait maybe a little more than 10 minutes, but if you are in a rush, and really want frozen yogurt, this may not be a good option.
2. Limited Supplies
This place has a tendency to run out of flavors that I typically get at a Pinkberry, but it forces me to try something new, different and maybe even exciting. I came here again with a friend on a early Friday afternoon once. I asked if they had Mango flavored frozen yogurt. They said that they were out. I asked if they have Pomegranate. They also did not have it. I ended up getting a coconut flavored frozen yogurt, something I did not have at a Pinkberry yet.
I liked my coconut flavored yogurt. I got it with blueberries, strawberries, and pineapple, and it was pretty good, even though the prices are a little high. Service is okay, I have some respect for the people who work there since they have to deal with so many people and they are fairly nice.
Overall, if you really want to get some tasty frozen yogurt, but you do not want to leave the Prudential Center shopping mall, you are willing to wait a good amount of time in a queue, and you are willing to get a different frozen yogurt flavor if they run out of your preferred flavor, then this is probably a great choice.