Shaw’s

This review is solely based on the customer service at this Shaw’s Market.
Today I stopped in at this Shaw’s to get a bag of ice as well as a cooler. The prices for both items were reasonable and when it came time to check out, the cashier and bagger were incredibly polite. As I walked though the store the rest of the items seemed fresh (produce and baked goods.)
In the end, again the service was great and I look forward to shopping here again in the future.

Some of their produce are usually not so fresh. Especially the strawberries. Whatch out for mold becuase 30% of the boxes usually have at least a couple of strawberries with mold. They carry the nessecities but i would love way more organic and unique fruits and grains. The guy that works the seafood section doesnt know what tunat steak is. The ladies at the bakery are nice and the people that work at the register are ALWAYS gossiping about someone.
Conveniently there are taxis right outside from them moment the store opens to the minute they close. And sadly, no pet allowed!

Be warned this is the second time I’ve purchased a seafood item that was clearly turned or turning. The location is very convenient so I hoped the first instance was a fluke. Sadly not the case. I purchased a 1 ½ of snow crab this evening. When I returned home and unwrapped the package I was floored with an unbelievable smell of ammonia/​over powering «fishy-​ness». The crab was also very slimy/​sticky to the touch. Now I’m a huge fan of snow crab and frequently eat it at home so I knew this was not normal. I didn’t bother returning as it’s just not worth the hassle.
I have also noticed on more than one occasion the deli attendant (very slow service by the way) has commented right before slicing lunch meat, «oh I better check in the back for a new one, this ones past the expiration date» .
I will not be shopping there again. Im not a fan of risking possible food poisoning

As much as I want to support my local grocery store, it’s kind of tough when the prices are super high and the quality of produce can be pretty bad.
I still come here at times when I need to but would much rather shop elsewhere. Staff is nice and cashiers are helpful though!

The guy working the seafood section could not have been anymore incompetent. I was next in line after one couple who had ordered 3 ½lb of whatever and the worker took his sweet sweet time for each spoonful. It was absolutely ridiculous. After waiting 20min for him to finally help me, he didn’t. Another guy had to step up because this fool didn’t know how to do his job. I asked for 2 lobsters and he looked so scared that he had to ask someone else to help. How many people does it take to grab a lobster? Apparently more than one.

I got lost my and ended up in front of Shaws in east Boston. I love grocery shopping so I went in to check it out. I am not very familiar with Boston neighborhoods but as soon as I started walking into the store I regretted it. The neighborhood seemed ghetto. Inside the store did not seem very nice either. It was nowhere near as nice as their sister store star market. I quickly looked around and found a bag of peanut butter cookies from their bakery. I got out of there fast because I did not want to walk in that parking lot at night. I don’t know if they are different but I find star market a million times better than Shaws, especially the east Boston store.

Worst supermarket in the world. Pretty sure you have to be an absolute moron to work here. The staff is pretty much useless and couldn’t care any less about their jobs. The lines are always long and service very, very poor. Not to mention everything is way over priced. Here’s to hoping they go under and a Trader Joe’s or Whole Foods goes in… at least you’re paying for quality at those places. Until that happens, do yourself a favor and go to the Chelsea Market Basket.

Sometimes they have good deal but one of the cashier was texting while she was working at the same time. And I found some expired (like a month already) ham and turkey breast there.

My wallet still thinks this store is a Whole Foods. Everything in the place is priced at a Whole Foods level or better. The problem is that the quality is total crap.
The lines at the checkout are outrageous. They have these signs at every register that mention how there are never more than 3 people in line at Shaw’s. It’s like a slap in the face. I wish I could find a line with only 3 people. It would be the shortest one.
The staff is a mixed bag. There are some who try really hard and really do their jobs well. You can tell they really want to be there. The rest of them are just dopes. The dopes really bring the place down.

Used to go here all the time as a kid. The quality of the food is good to great, but the prices are just outrageous. It’s like shopping at Trade Joe’s or Whole Foods, but with slightly lesser quality of products (and selection). Only really good thing I would recommend Shaw’s specifically for is their Italian bread, just excellent. Everything else you can get somewhere else for cheaper.

I go to this store every other week to stock a kitchen (not my own), and it has gotten better with time. They now seem to keep more registers open, have baggers handy, and the deli service has improved drastically. Some good employees here that indeed work hard and provide quality service. Not perfect, but a vast improvement from a year or two ago.

Came in here with Alex for toilet paper and lime on our walk back home. I heard it was more expensive here. But heck I think going further wouldn’t you have to get gas etc?! Lol. I’m too lazy for price shopping sometimes. I like this place because it is convenient. It seems nice in there.

This shaw’s makes me sad. The produce is pitiful. I can’t really speak to the meat selection. The international foods section is small, but it’s there at least. Mostly, my qualms with this location is the produce section and lack of organic food.

This is the only real grocery store in East Boston… and they know it, and take full advantage of it to rip customers off. The prices are outrageous, they are always understaffed, the selection is terrible… we only go there when we have to, otherwise, its completely worth it to pay the peapod delivery fee.

One word: «Peapod»
Thank you.

This is the absolute worst supermarket I’ve ever been to in my life. Produce selection is BAD. Many of the fruits are over ripened, an on the border of rotting. Especially the «organic» selection, which obviously doesn’t sell in this lower income market. All the organic produce is ALWAYS soft and I swear I can identify particular fruits and veggies that have been there for weeks. Then last night I went to grab something for supper and there was no chicken and no ground beef. Are you kidding me? Oh yeah and don’t plan on buying gluten free cereal. It’s 2 MONTHS past its expiration. Disgusting

I wish whatever company owns Shaw’s these days (it’s changed hands more times than a baby with a poopie-​diaper) would show this location some love. It’s too small, too understocked and way too understaffed most of the time.
Here’s the thing: it’s in a tony location, the only true supermarket in the entire neighborhood. And our neighborhood is truly diverse demographically, you have the Latinos, the Moroccans, the Italians, the Hipsters, the Yuppies, the low-​brows and whatever else. They say you can’t be everything to everyone, but I wish this Shaw’s would at least try.
The place is always jam-​packed with super-​long lines. Try as they might to be fast (and the bagging here isn’t bad at all), there’s just too many people. Also, at the risk of sounding like a snooty rich right-​wing D.B., there should be a WIC/​EBT-​only line because you get one person with a WIC check and the wait time doubles while the cashier argues about what you can and cannot buy with it. There… I said it. It’s not so much that I object to people on government assistance, I’m totally liberal. I just object to waiting. It’s the inner-​city, make a plan for this sort of thing.
One thing is really, really good here though: the deli counter. Seriously, these are the most friendly, helpful, on-​the-​ball people. They always offer you a taste of the first slice, check the thickness to your specifications and the selection is great. Very rarely do they seem to be out of anything. It’s also nice they are super-​efficient.
All and all, I don’t think Shaw’s is a management problem, the staff is very good. There’s just very few of them and the store needs a serious update. I remember the days when I preferred Shaw’s over Stop & Shop, nowadays that’s no longer true.

The Shaws supermarket on Border St in East Boston is on a great location in these parts of the city and has awesome waterfront front views. It houses a Branch for Eastern bank as well.
Located in East Boston’s Central sq, along with some take-​out places, a pharmacy and plenty of other stores, it has plenty of parking and is easily accessible by at least 3 bus routes.
The community that surrounds this supermarket is very mixed and international and it is almost surprising how not diverse the food selection is.
After using this supermarket as my main food store for 5 years, there seems to be a regular, non-​crowded people flow at all times. I’ve never waited too long in line and I go at random times of the day and days of the week.
It has an accessible red-​box and a flower shop, and nothing else out of the ordinary.

The only reason people shop here is because it exists. There is a weird and inconsistent selection, the staff is not helpful and the people who shop here are freaky.

I used to come to this shaws until I saw the Stop n Shop in Revere is better.
I didn’t know any better before…
But for a short drive you can just go to Stop and Stop and have a much wider selection of pretty much ANYTHING.
and for alot of things it’s cheaper.
I am Unilocaling this because I would’ve wished someone told me…
#SHAWSTEPURGAMEUP