While the people at the bank are very nice, everything else about this place is terrible. I am not even sure why I still bank there. For example. Today is payday and my account says there are funds, however my card is being declined for insufficient funds. It is 4 am and I was supposed to be on the road traveling to a different state starting at 3am. If my money is in there, I shouldn’t have to wait until a specified time to use it. It was my money the minute the clock hit 12am. This happens all the time, and of course if you have any issues you better make sure they are within their service hours, or you are SOL. While on another trip my card was blocked states away from home. It was after hours and on a Friday that I realized. Of course I couldn’t call and resolve the problem because they didn’t have anyone working. They need to find solution for this. So again, while the people are lovely, BDCU is a sorry excuse for a bank. Small town or not.
Shawna A.
Évaluation du lieu : 5 Henderson, NV
I’ve been going to BDCU since I was a child. Everyone is very friendly and helpful. The loans process is much easier here fa anywhere I’ve ever dealt with. Kay is the nicest woman ice ever met! Please if you read other negative reviews don’t listen to them they clearly are not a long time BC resident.
J S.
Évaluation du lieu : 5 Boulder City, NV
These people are awesome! Perhaps the other reviewers were turned-off by the small town feel of this credit union. To me, they are more like the«Cheers» bar«where everybody knows your name!» We are refinancing(I prefer to call it «firing’ Bank of America.) and the process couldn’t have been easier! Kim, loan consultant, has made the process simple and seamless. Also, we went to a info seminar on Social Security and it was a gas! The info was great but the food(Forge Social House) was even better! I’d review Forge Social House(5 stars) but couldn’t find them on Unilocal. Banking at the Boulder Dam Credit Union truly is a «Wonderful Life!»