Perfect Teeth

Quick, to the point, and gets the job done. I didn’t wait at all! Plus they are all so nice. I couldn’t find my insurance card (I have DeltaDental) before hand and they were very nice about it. Denise, the receptionist, really went out of her way for me.
I got my teeth cleaned and they do feel and look clean, but nothing insanely amazing. They were informative about what they were doing and why. They clearly knew what they were doing and did it without all the frills. If you’re looking for a dentist with TVs, paintings, and more random frilly, expensive crap then this is not the place for you. Everything is pretty old and could maybe use an update, but I don’t care if my chair is slower, a little creaky and doesn’t play Beyonce’s new album.
Heads up:
1) They make you wear sunglasses? For the light and spray? Not a bad idea, but it was weird and slightly unnecessary.
2) They will try to sell you on things like their Perfect Teeth plan and getting fluoride treatments.
Main take away: Not the classiest joint but it’s quick, gets the job done, the people are nice, and I will return if I can find the damn insurance card.

I don’t know what all these reviews at about, but my experience was great and honestly, pretty fun.
The receptionist was super sweet, and the dentists were funny and friendly. No complaints here, I’m referring my partner for a cleaning next :)

When my insurance changed, I decided to visit Perfect Teeth Folsom. My initial visit was okay, the tech had some trouble doing my xrays which was odd, as I’ve had these done a few times in the past without problem. Then the hygienist said my teeth were «weird» referring to my bottom incisors. The dentist came in and said I had 2 cavities plus a possibility of a 3^rd. After he left, the tech came in and told me I had 4 cavities. This all seemed inconsistent, but I’ve never met a «bad dentist» so I sort of brushed it off.
I came back a week later to have 2 cavities filled. The nurse had trouble with the fillings, and ended up making about 6 attempts. When I left, I discovered one filling was so close to my next tooth it’s hard to floss, and also there was a speckle of something bright white on my front tooth. This spot took weeks to go away.
So I’m unhappy, but I’m just glad to have it done. THEN I receive a bill in the full amount — they did not send my bill to my insurance company despite making a copy of my dental insurance card during my initial visit (plus the paperwork I completed listing my insurance). I called and requested they send it to insurance and am told they will call back. They don’t, so I call again. It takes four calls from me for someone to tell me they have someone’s else insurance on file for me. So then we get it corrected and they send it my insurance company.
After insurance pays most of the bill they send me the remaining balance with a late fee. It took me 4 phone calls and 3 months to get them to send me the correct bill, and then they charge me a late fee when the delay was entirely their fault.
I have never experienced anything like the negligence at Perfect Teeth. I even contacted their corporate office during the 3 months I couldn’t get them to send my bill to insurance — I was never contacted about the issue.

It has taken me awhile to write a review as it was a nightmare that I’m still dealing with. I had a cavity that needed filling in the upper left quadrant of my mouth. It was an extremely painful procedure, the dentist (Sigman) had a horrible bedside manner and zero communication skills beyond tapping (yes, actually tapping) me on the shoulder and insisting that I calm down so that he could work. He sounded really nervous. I should have stopped then and ran from the office. I had communicated that I was in pain and he said he’d given me enough painkiller but not the upper limit. I declined more but felt shamed, again wish I had run from the office. I ended up in tears (yes, bawling) by the end of his work. There was no follow up phone call to see if I was okay, I continued having pain for two weeks. I did a follow up with a different dentist in town who had to remove and redo this filling as it was falling out of my mouth (!) and I learned through second dentist that a ¹⁄₃ of my tooth had been removed. Steer clear of this operation of «Perfect Teeth».

If I could give this place 0 stars I would. Run far, far away! You can find a better dentist, there are plenty of dentists. Awful service, poor management, and even worse people skills. I do not recommend

People are friendly, pediatric crew is very good. Did feel a bit judged by the hygienist (have several fillings). I don’t feel that was appropriate. I don’t go to the dentist often enough, but making me feel judged isn’t going to change that.
Paperwork and wait times seemed excessive. Office is NOT easy to find. Bad/​no signage. Looking for a new dentist for my family.

When I first moved to Boulder, I chose Dr. Anne Birnbaum as my dentist, based on a recommendation. When our insurance changed a few years later, I decided to go somewhere else in network. Perfect Teeth was one of the few offices in the Boulder area that accepted my insurance. After a fine consultation with the dentist Nicholas Sigman, who told me that my teeth looked good – no cavities, and no real gum issues, I had a separate consultation with the hygienist, who told me that I had the beginning of periodontal disease and needed a $ 1,200 cleaning. She delivered an list of services on paper, detailing my cost after insurance, around $ 300. I thought this was really weird, so I told them that I wanted to get a second opinion. So, today, I visited Dr. Birnbaum for a consultation; she told me that I just needed a routine cleaning. Don’t go to Perfect Teeth.

I went to Perfect Teeth for 10 years. In that time, I had no less than 7 dentists… yes, 7! The first 5 years or so, it was mostly the same dentist and hygienist but lately it seems there has been a great deal of turnover. Some of them have been terrific, but the last few really have not been good and I have gotten more of that impersonal feeling each time. It does not help to build trust to have a new person each time.
I have also been troubled by the procedures the staff have suggested I have. As other reviewers, I have sought second opinions recently and the other dentists indicate no problems whatsoever. It seems clear to me that Perfect Teeth is interested in making money and not pleasing patients.
My last visit put me over the edge… the hygienist there was TERRIBLE! She got on my case about flossing no less than 50 times during the 15 minutes she was cleaning my teeth (seriously, I started counting because I was so perturbed). We all need to floss more but overall my teeth really are in good shape. This would have been a little easier to take if the man next to me hadn’t admitted he only brushed his teeth weekly… and yet she didn’t bother him about even brushing at all. All the harassment was not done in a nice caring way, but in a manner that treated me like a child.
I have since switched dentists and the difference is truly mind-​blowing. I will never go back to Perfect Teeth. Now if only I could get my medical records from them (2 weeks and counting)…

I stand behind my review. I have found another dentist in Boulder that worked on my teeth, and when I told him that it was suggested that I have ALL of my teeth pulled he thought it almost as ludicrous as I did!!!

I like Dr. Niles a lot, and have had a fine experience with all of the hygienists that have cleaned my teeth. My only gripe is that every time I’ve called to make an appointment, the receptionist has seemed kind of baffled by the whole thing. I would think that making appointments is a pretty common task that they need to deal with, so I have been a bit frustrated when it takes 15 minutes to make an appointment for myself and my husband. Maybe they could upgrade their scheduling software to make the process go a bit more smoothly.

What a scam!
I chose perfect teeth because they advertised a special for new patients that was $ 34 for a cleaning, full set of X-​rays and exam. I scheduled the appointment telling the woman at the desk this intention. I had a tooth ache and figured it would be a good idea. First, instead of giving me a cleaning, they went right in to X-​ray, but only xrayed the tooth that hurt. Then they quickly decided I needed a root canal and a crown, which would cost me $ 3,000 and needed to be booked with their specialist in wheatridge and shoed me away with no cleaning because they said they hadn’t scheduled enough time for me to get those things and that they would reschedule for a later date.
I never heard from them, (only from the specialists in wheatridge trying to book the expensive procedure) and everytime I called the office, only got their voicemail.
I finally got another opinion from another dentist, who said I only needed to replace a filling, and had no reason to get NEITHER a crown NOR a root canal.
2 weeks later, I get a bill in the mail for over $ 100 for my single X-​ray! I’ve called them 4 more times to try to get it worked out and no one will answer the phone or return my messages. I went in to get a cleaning, a set of xrays and an initial exam for $ 34, and come away with no cleaning, only 1 X-​ray, a bogus scam for expensive dental procedures I don’t need, and a $ 100 bill???
STEER CLEAR!!!

I was very disappointed with my visit. I went in for the promotional $ 34 x-​rays, exam, and cleaning. Upon examining my teeth they found that I had a few places where my gums where swollen and I needed a deeper cleaning. They then came back with a quote for my teeth cleaning that was around $ 400! I am in my 20s and I have had regular checkups. I know I need a cleaning, but I can’t imagine why it would cost that much. So, I opted not to get my teeth cleaned and they still wanted to charge me $ 34 for my visit. I know that’s not very much, but I didn’t even get my teeth cleaned, which is what I came for.
I felt that my time had been wasted and I had been scammed.

Dr. Ashley Niles is one of the best dentists I’ve ever been to. She sits down with you and explains everything that is going on, and more importantly, what those things mean to me and the health of my teeth. She is patient with me, friendly and beyond knowledgeable. I immediately felt comfortable with her and her staff (all of whom were excellent to work with). I honestly can’t say enough good things about this team at Perfect Teeth and have recommended Dr. Niles to just about everyone I know!

I havent been to the dentist for quite some time because well I didnt like my dentist. Once I had some pain I had to look for a new dentist since mine retired. I was hesitant but went with my intuition and picked Perfect Teeth.
Dr. Niles and her assitant were so patient and comforting. It really was a painless experience. They went over everything and answered all my questions.
I am very glad that Dr. Niles was so pleasant because it is time to take my little man in for his first dentist appointment and i know I can trust them to be gentle with my rambunctious two year old.

Our family dentist retired some years back and I have been looking for a good dentist ever since. We have experienced some dental horrors. But look no further! Dr. Niles is it! She and her staff are awesome. Pain free, comfortable, quality dental work. What a huge sigh of relief!
Thanks Dr. Niles & staff

Dr. Niles is awesome. That is all that you really need to know.
But if you want to know more I guess I can talk about it. Being an out-​of-​state student at CU, most of my dental work is done on my vacations whenever i get home which is about once a year. But recently my dentist retired and all the other ones i tried back home just plainly sucked. Recently I was having a pain in my tooth that was driving me up the wall and around my house every time I tried to eat anything hot or cold.
Yes. I couldn’t drink coffee. It felt like my world was ending.
Anyways, I went in here and she was conveniently was on my dental plan. I was a little sketched out because all dentist sketch me out but I found that my fears had no substance. She made me feel as comfortable as possible all throughout what she was doing and it was by far the best experience I’ve ever had at a dentist’s office. Another thing was that the office was able to provide me a list of things that they were going to be doing in my mouth as well as how much it would be before they actually did anything so I could approve things and see how much my wallet was going to cry when I was in there next. Overall it was a great experience and I recommend that everyone that can should go in here to get their dental work done. I have found my dentist and will be extremely sad the day that I will need to find a new one.