We found Sue Masterson on Unilocal when we decided to buy a condo for our daughter’s PhD years at CU-Boulder.We live in CT and had a very limited window for visiting Boulder to look at properties. Our experience is that Sue absolutely lives up to her 5 star Unilocal reviews(there are more reviews of Sue on the Re/Max of Boulder Unilocal listing). Sue is a great communicator, so between phone, email & the property website she set up for our search(on which we would comment on properties), we were able to really narrow down our search by the time we actually arrived in Boulder to look. She did a great job of explaining the market to us, and when we decided to make an offer she was really thorough in helping us understand how to craft our offer. If I could give Sue, and her cheerful assistant, Marilee, 10 stars for customer service, I would. My husband and I have had several real estate transactions in different states over the past couple of years with elderly parents and this was by far our best experience. Sue, & all of the people she recommeneded to us(mortgage lender, inspector, service people), blew us away with their prompt service & communication — so important with a long-distance transaction. Sue is a real estate professional in the best sense of the term.