This is a great place to get your craft fix, they have all the possible items you could need. However, the customer assistance at this location leaves much to be desired. Consider me spoiled for visiting the Louisville locations of Michaels, but when you only have one person at the register and a long line of people trying to check out, you can do better. Additionally, I know this is a minute point, but I have never encountered such difficulty trying to use a coupon. Know before you go– they only like the coupons from . So don’t try to use Retail Me Not or some other source, they won’t let you use it. This is the only store I have ever been to that has given me that response. Well, you know what, after waiting in the long line to check out, I’m not prolonging this process any further. I’ll wait on getting my craft supplies until I get to another location or Hobby Lobby down the road.