Party 1 Super Store

The ladies that work at the store are all very nice. BUT…
We rented their cotton candy machine & an Icee machine. We were told that both machines would fit in the back of any car. When we went to pick them up the Icee machine would not fit in our car and messed up our car seat. The machine had NOT been cleaned and was sticky and leaching out every crevice. It covered our skin, clothes, and soaked into our car seat. We went and got a bigger vehicle to stick the machines in and the Icee machine leaked all out in that vehicle also. When we got home we realized the cotton candy machine had mouse poop all inside. We had to clean it for hours to get the poop all out because this machine had also not been cleaned out and still had hardened cotton candy inside. We also cleaned the iced machine out and realized it had cracks in different spots hence the leaking. When we used the Icee machine at the party it leaked EVERYWHERE, most of the Icee liquid went on the floor or in cups we had to sit around the machine to catch all the leaks. When we were done with both machines we made sure to clean out both so that the next group of people to use them would not have to suffer like we did. We will NOT be renting any equipment like this from Party 1 Superstore again. They need to make sure they are in working and clean condition before people pay a lot of money to rent them. I mean seriously its got to be some sort of health code problem when you rent out food machines that are covered in mouse poop?!?

New location has horrible parking. Like seriously horrible. Store is consistently a complete mess. They have nothing in stock — bare shelves and non-​existent customer service. The new location is dark — you can’t find anything and their party supplies are very limited. That’s saying something for a retail establishment with the word «party» in their name. My advice: order supplies online:
and pray you don’t need last minute extras.