I have given this Walgreens location a couple of chances but after today, I’m definitely looking elsewhere. My son has an ear infection. I brought his prescription to the counter and was told it would be ready in 15 minutes. 40 minutes later, I was called to the counter and informed that they only had a few of his antibiotic pills and none of the decongestant in stock. I was instructed to visit the other Walgreens across town for the decongestant, and to come back tomorrow for the rest of his antibiotic. I asked that the antibiotic be transferred to the other Walgreens so that I only had to make two trips(to fill one prescription) rather than three. She assured me that I would only need to visit the drive through and that it would be ready. 30 minutes later, I pull into the other Walgreens, and they only have the rx for the decongestant-no antibiotic. I wait — they call. Then the pharmacist comes to the window and says that there is an allergy conflict because my son had a prior reaction to a drug in the same family. I’m not sure why they tried to hand those pills to me at the other Walgreens if he was going to have an allergic reaction but anyway… Now I am waiting again. Luckily, they were able to get the doctor on the phone before they closed for the holiday weekend. I was told it would be 15 minutes again — we’ll see.
Ben D.
Évaluation du lieu : 4 Newport News, VA
Clean store. Pharmacy is always busy but gets the prescriptions to you fairly quickly. Entering the parking lot is a bit challenging depending which direction you are traveling.