We stopped in for some used tires here and at first thought it was okay. The staff is not friendly, but they are not very rude either. We did get the impression that we were interrupting their day, though we were the only customers at the time. The men who actually put the tires on were smoking in front of the door when we arrived and all the other bays were empty. The lady at the desk was quick, but that could’ve been because she was chatting with someone else behind the counter and we interfered with that. She obviously knew her stuff, but was bored with it. It took them less than 30 min. to get all 4 tires on, but remember, we were the ONLY customers. Plus the tires were not the quality of used tires we get from T&W but were more expensive. The real problem came when one of the tires got a flat. Now, flats happen even in new tires, but when we went to remove the tire to put the spare on, we could not get the lug nuts to budge. Even with an airgun, they would not come off! We called the tire shop asking just for some help with the lug nuts. They refused saying that’s not what they do, but admitted they purposely torque the nuts super tight. We were furious! To remove the lug nuts, we had to get a blowtorch and heat them up! I had to buy all new lug nuts for that wheel! Go somewhere else like T&W! These guys are horrible!!!