Dunkin’ Donuts

I love this location. It’s never really crowded in the morning. It’s clean. The employees work at a good pace and are pleasant early in the morning. This is my favorite location. Just wish 1 donut wasn’t $ 1. I know that’s not their doing though.

The person called for a sausage wake up wrap, I said I was waiting for a bacon wake up wrap. The guy turned around, removed the sausage, added the bacon and then gave it to me, as I am watching him do all this. My coffee did not have the right amount of syrup. I live in the neighborhood and I will start driving further to have a better experience.

Dunkin Donuts is no longer your momma’s donut shop.
In the past few years, DD has morphed from a simple donut and generic coffee shop to a quick service restaurant with a large variety of their staple donuts, higher premium coffee drinks and food choices.
With breakfast the fastest growing segment among customer desires, it’s nice to see DD try to keep up. However that’s their downfall. Even with most of their breakfast food supply cooked before coming in store, the process and tools are so limited it takes an extraordinary amount of time to prep and deliver what appears to be the simplest of items, such as a small wrap with bacon, egg and cheese.
This is an issue in many DD restaurants, not just this specific location. Another DD issue is a lack of consistency among their hot food offerings. I was once given a bacon egg and cheese wrap at this store with cold cheese and the egg at the bottom of the bag — not even in wrap.
TIP: if you’re getting just one or two chocolate donuts, ask for them in separate bags. You’ll thank me later because more than one chocolate or frosting covered donut in a bag because a mess!
Donuts are great and so are their drinks. Just don’t expect to get in and out quick. The line is often slow moving.
GETTING HERE can be tricky. You park in the back and often you don’t see the sign until it’s too late. DD is located across the street from Publix on Gateway.
BONUS: This DD has a small conference room available for business meetings, etc.

The service here use to be phenomenal but now I can anticipate my order to be wrong every time I go they are with a very new staff at night and I noticed the most issues when I go there during the evening shift. They are very friendly people but they are nowhere near the day shift quality. The have the potential just need more training. Disappointed because I use to stop her at least 3x a week.

I only started coming here because of the location. Very courteous and friendly staff. I love the free wireless and conference room. There is rarely a line, so I get I can in and out fast.

Although I’m not a fan of huge chain restaurants, for Dunkin Donuts I make the exception! The coffee is spot on perfect EVERY TIME! This location in particular has staff that takes pride in their work! They have learned my coffee order before I even place it. There are many option out there for your morning fix, but this is the only place for me!

Came in for Oreo Coffee on a Sunday morning. They tell me after I paid that they’re out of Oreo coffee. So, now I’m walking out with 2 of the wrong coffee’s. I asked the manager for a refund, but she wanted to get smart with me, even though it took 20 minutes to make me not what I ordered and already paid for. It’s fine, I used to go to this Dunkin every weekend, and will never return.

Staff has no clue what «light and sweet» means when ordering coffee! Both coffees I ordered were incorrect. Staff is rude and basically incompetent! It’s too bad cause the location is good but this will force me to drive to another location. Staff is ruining the Dunkin brand !!!