Homebridge is one of the best and most experienced lenders in Bradenton. If your needing a new mortgage or refinance I highly recommend giving Janene McGowen a call
Shelley L.
Évaluation du lieu : 1 Bradenton, FL
I found out after halting all interactions with a guy named Bill Mcgowan that he was not even on the listing for the employees at Homebridge Financial. He is the husband of Janene Mcgowan, who you will see on their webpage. He was working with me to set up a home loan for me and I was under the impression that he worked for Homebridge Financial services. I still do not know whether or not he really works for them, but I do not plan on dealing with them in the future so I no longer care. I had a terrible, horrible experience with this company and him in particular. I want to get into detail on here but will limit myself to the basics. Do not use this company for your home loans. I was a first time home buyer with good credit, and a stable income, and he came recommended from my realtor as I was looking at the time to use FHA loans. In the long run, Bill lied to me and turned right around to go back on his word and what he quoted for me in the beginning. He said initially, that he would work with me, knowing my situation(towards the end of previous year I had to take a leave of absence from work for 3 months as I was hospitalized for nearly two weeks) financially and what I had recently gone through(as I said I have good credit, and a stable job i’ve been at for 4+ years, promoted within company and all. So nothing sketchy on my end.) However when it came time to provide more than a pre-approval letter to the seller, he did a complete 180 and said he would not loan more than 10−20k(yes, 10 – 20THOUSAND) LESS than what he initially quoted. He said that his companies’ policy recently changed and that he could no longer work with me on the amount as even though he had said so, suddenly company policy would not allow him to anymore, and that he had already discussed it with his management and they said they would absolutely not budge. Needless to say I could not place a «backable» bid on that home and lost it to another buyer. In my vast experience in customer service and retail companies and businesses, if you quote something for a customer and, or promised it before policy changed, or you(benefit of the doubt here,) make a mistake(we’re all human,) you stick by it for that customer. General courtesy. But he totally screwed up my home purchasing plans at the time and nearly ruined my purchase altogether. Later I found he was not even listed on the Homebridge webpage, where only his wife is listed and even with that I have not spoken one word with her, nor any of the other employees listed. So either Bill Mcgowan himself is a liar, or the whole company has something sketchy going on. At least the Bradenton area branch, anyways. For me to go on Unilocal to write a bad review, trust me, it was bad enough. If I could give them negative stars I would. I did not want to even talk to any of them after this whole ordeal, let alone even want an apology from his management. Just moved on with my search. Luckily I found a house now that I like, am in closing stages on, and a loan officer that is keeping in close contact and is fairly well established and knowledgeable and so far, been true to his word.