I am so disgusted with T-Mobile. For people moving to this area, don’t do it. You will regret signing up with T-Mobile.Their reception in the Sarasota area is terrible, particularly south Sarasota down to Venice. It became so patchy that people calling me could only hear about 1 our of every 5 words as they have very few cell towers. When you get through to their representatives, they only have 1 answer — No. At one time, this was a decent company but they are so desperate that they try to extract every dime out of you even though they appear to be cheaper than many other carriers but that isn’t so and it’s for terrible service. Just remember — you get what you pay for. The best reception for the south Sarasota area is Verizon. With their new prepaid no-contract plans, they are actually cheaper than T-Mobile with about 1000% better reception. If you switch plans, T-Mobile charges you for keeping your phone number plus for 2 months with the big story that they’re billing you for back cycles — what a big lie! They’re terrible. When I made the switch to Verizon, T-Mobile made us wait in the store for 4 hours to teleport the number. Unbelievable.