Adele San Clemente, OD

Overall, the experience I have had with this doctor’s office has been mostly annoying and far too lengthy for what I needed. I went to Dr. San Clemente for an eye exam and contact lens fit and it has taken me a month to actually get contacts. The wait time for anything that is ordered is over a week and communication seems very poor. I was told I could simply walk in for a contact lens check but upon calling to verify on the day I wanted to go in, I was told there was no room for me, lengthening my experience further. The staff person I have dealt with is neither friendly nor helpful. The office itself is very shabby and run down. They do not make reminder phone calls for appointments and the hours are a little limited. The doctor herself is very knowledgeable and friendly enough, but due to the inconvenience and unfriendliness of the staff, I will not be going back.