Elizabeth Grady

My mom and I went with a gift card for her birthday. We each got facials and were not pleased. It was a dirty place and felt like I was bothering my esthetitian. I still had a mask on my face after and then broke out in a terrible rash. My skin was peeling for two weeks after

Five star service! Was in area on vacation and have to say Paulo is best esthetician, very friendly in sharing his knowledge and provided top notch service. Be sure to book with Paulo. I bet you will also be raving to your friends about him and coming back to see him.

I’ve had many facials over the years to help in my skincare routine. I was THOROUGHLY impressed with my esthetician Paulo T. He addressed my skin problem spots and recommended the appropriate plan of action. I’m one to be skeptical of new products/​procedures but now a week after my facial with him, my face has never looked so good, blemish-​free and the compliments from friends have been pouring in.
The Salon has a pleasant lobby/​waiting room and plenty of parking. I would suggest the salon could use some additional cleaning/​upkeep… but that isn’t my esthetician’s fault.
The combination of products, services and talent that I received by Paulo I would highly recommend Elizabeth Grady for your skincare needs.

This place is absolutely filthy. i made an appointment for a facial and a brow wax. My appointment was booked with Brittany. As soon as i stepped foot into the room i noticed the floors were really sticky and the walls had black marks which looked like either dirt or smoke from a candle. The sheet that i was told to lay down in was stained and looked like it wasent washed and this girl clearly didnt know what she was doing because when she waxed my eyebrows the wax was way to hot and i felt like i was getting a 3^rd degree burn, and there was still small hairs left. Then the facial started tha whole time she was talking to me about her wedding details which i could of cared less about and she was being to aggressive with trying to sell me useless products. At the end of the facial she continued to try to sell me products by placing them on the counter. i will never return here again! The whole point of my facial was to have a relaxing night to myself but instead i got bombarded with products and got my ear talked off about nonsense. Dont ever make an appointment wit brittany! Save the dissappointment.

Came here for a facial and an eye brow wax. Like another reviewer, when I went into the spa room I too was taken aback by how dirty the floor was… obviously so even in dim lighting. It really was off-​putting.
Despite this, my facial was great — very relaxing and refreshing. I had my eye brow wax mid facial, and it was by far the most thorough job I have ever received, which I was very pleased with. However, I did notice about midway through that the wax my esthetician was putting on my eyes was extremely warm. Though I did not say anything at the time (my fault), in retrospect I should have as the area right above my eyelids was obviously burnt (swollen, red, and inflamed) for the remainder of the day, as well as the day after. My skin even started to peel in this area a few days later. As a result, I’m not sure I would get this procedure done at Elizabeth Grady again, unless I was assured that the temperature of the wax was turned down, which is pretty unfortunate as I really enjoyed everything else.

The location in Boston is very upscale & an absolute delight to behold and partake in. Unfortunately, the Braintree location doesn’t live up to my expectations. The front area is nice and clean and the people are professional but I was dismayed by the lack of care and cleanliness of the room where I got my facial. The floor was sticky around the mirror and the underside of the bed and machines were grimy and dirty. The trim along the floor also didn’t look like it was cleaned in a long time.
The experience of my facial was very good and the woman who did my facial was very professional and did an excellent job.
I’d like another facial but not from this location.

Upon recommendations of a few others I made an appointment with Erin for a bikini wax. I got a phone call the day of to confirm my appointment which was nice and was greeted by name at the door even though it was my first time at Elizabeth Grady. Erin introduced herself to me, showed me to the room and let me know she’d be right back. The room was small but clean — this is def a ‘no frills’ kind of place. Erin was quick, skilled and made me feel super relaxed throughout the whole process.
If you’re looking for a fluffy spa where you’re offered a robe and beverage at the door this is not your place HOWEVER if you don’t mind the no frills approach and appreciate someone who absolutely knows what they are doing I highly recommend.

Elizabeth Grady in Braintree used to be located at the South Shore Plaza. I think because of construction they moved to this new Washington Street location. This location is closer to the Randolph/​Holbrook line and in a little strip mall with other businesses. The parking lot is shared so it was pretty packed on a Thursday night at 6:30PM.
Anyways, I swear by EG. Every other place I’ve gone to for a brow wax has been a huge disappointment. This new location is very nice, really clean, and I think (from what I could tell) has a new staff who are amazing.
The wax itself is consistently done to perfection, the aestheticians always listen to exactly what I want, and check in along the way. The reclined beds are all new and they are heated! Exactly what I needed coming in from the 5 degree cold last night.
The only kind of random thing at this location is the restroom in the back has a HUGE window with no curtain or shade. In the day I’m sure it’s fine but if anyone was outside last night I have no doubt they saw my bare ass.