I just called for a quote on moving services to see if it would be cheaper to move with a Uhaul or hire someone. James answered and the customer service was unheard of. He could of easily taken my money but instead talked me thru my options with Uhaul and explained why it would be better financially for me to just hire movers in the area when we get there. He took time to explain things to me and answered all my questions. Very pleasant man. Didn’t talk down to me because I’m a female which is awesome. If it was cheaper for me to use them to move across the state I would in a heart beat.