Brandon Orthopedic Associates

Both my husband and I have come here out of convenience to see an orthopedoc doctor for sports injuries relating to running — the office is closest to our house and only one of a few Ortho docs in the area.
** We’ve had bad experiences every time we’ve come here **
1) Each time we’ve both waited almost an hour and a half or more just to be seen — I understand waiting at the doctor’s office, but going on lunch break or before or after work it’s not feasible to get in at the time appointments are made
2) While waiting, we just hear the staff is right outside of our door chatting about. There’s no one checking in on you, they bring you into a room, tell you to wait and you’re in there. for a while. While you hear them outside just talking about their weekends and other nonsense.
3) The Doctors we’ve seen aren’t geniune or friendly. They’re very straight forward and want to see you repeatedly to eat up your insurance. Even when there’s no need, they recommend PT at their partner office instead of working through self care.
4) The front staff is clueless about insurance benefits and I’ve seen them use a ‘cheat sheet’ for reference — they go back and forth asking others questions instead of knowing how to process payment
5) Surgery is always encouraged here. I’ve been for a cyst on my food where surgery was my ‘only option’ for relief, when I ended up having it go away on its own eventually and with self care. My husband had 1 surgery, no proper care or follow up afterwards, and ended up needing a second surgery to get him to running again. It took almost 2 years total.
I am definitely going to another to orthopedic doc going forward. I’m currently marathon training and will need care ongoing — but want to find a trustworthy doctor. I’d would rather drive farther to see a better doctor.