JCPenney

I am compelled to give a review from my recent experience at the hair salon. I have been a patron at the salon for a number of years with excellent service. My most recent visit to the salon, service was unacceptable. I went to the salon to have color on my hair. I had have this service in the pass (last year) and was very satisfied with the results. Now on January 2015, the results of having my hair colored was dry, damaged hair and color only on the scalp and edges of my hair. When I walked out the shop, my hair was the same color as when I walked in while the scalp only was RED. I was told by the stylist (Angelica) that the color would change and look brighter in the sunlight. That was not at all accurate. I was asked by various people what happened to my hair and if I had attempted to color my hair at home. I did returned to the salon and spoke to the stylist to ask for a refund. The stylist had the salon manager (Diane) to come speak with me. She informed me that the policy is no refunds. I was given an offer to «fix» the color with a different type of color.
My hair IS damaged from the first color and I am very frustrated. I am very unhappy. I will not have additional color at this point. A refund was in order!

Can’t say enough about Cecil and Jim in the Men’s Department of the JC Penney store in Brandon Mall. They are without a doubt two great, professional and knowledgeable sale people. Most of all they stand by their word. I stopped by and saw Jim after purchasing two of the new Michael Strahan suits on line and got two free clothing bags from Jim and purchased a tie to go with one of the suits. I stopped by the next day and Jim was on break but met Cecil and we talked about another one of the suits they had there in the store. We discussed price and he told me he could hold it for 24 hours and give me 60% vice 50% discount plus another 10.00 discount on each item (jacket, pants and vest) with coupon. I came back the next day and while the 60% percent discount did not apply to this collection because he had told that it did he got management to agree to give it to me at 60%. That sold me on the crediablity and honesty of the employees there at JC Penney. Will continue to do business with them.

Just happened to be walking past and seeing all the sales.
I went in there and spent $ 150 it was great love the sale love the store.

The sales here are unbelivable! Make sure you go online a print a coupon. Coupons work for clearance items too!
The clothes are great quality. I love all my clothes purchased here.
The salon can be tricky, make sure to pay the highest amount for an expert stylist and you will be happy.
Located in the Brandon mall so parking and traffic are absolutely horrible durring the holidays.

I have been having trouble with my eyes for 3 years due to glaucoma and a medicine I was taking for hypertension. I was in dire need of a good eye exam and new glasses. I saw Dr catherine Yaeckel and she did a perfect exam, understood my problem and gave me a perfect presciption, which had changed a lot since getting off the drug Amlodipine! I then saw Alicia kimbrew ad she also helped me sooooo much! I bought Progressive glasses, computer glasses and sunglasses and they are all perfect! Glasses used to bother me so much that I would leave them off and now I never take them off! I can’t say enough about this team! I am very graeful I made the decision to go to JC Penney optical. Thank you, thank you, thank you!!!

Awesome store. Used to buy my children’s clothes here because they always had quality stuff. I also like the clothing for me and hubby buys his clothing for work here as well.
This is also my go to store for bedding. The have beautiful sets and great quality too. Prices are reasonable. Great place to shop.

#174
Part of the Brandon mall experience but they have the goods. My go to place for clothes. Good selection of men’s clothing and reasonably priced. The store is always busy (see my review for the mall) but manages to stay clean and fairly well stocked. The staff has always been great here.

Store was very clean. This was the first time in awhile that the changing rooms were neat and tidy as well-​kuddos to the workers. It was a little busier than normal due to back to school shoppers. Brett needed so e new dress pants and shoes. We were able to find what we needed with ease and there was no line at the check out (shocking I know). This is the JCP we frequent the most and have never had a bad experience. The workers are always accommodating as well. One guy even told me about an online coupon so I could get $ 10 off Brett’s shoes-​nice!

JCP is the same no matter which store, town or sate you are in to me what makes the difference is the employees. I went in this store to find a bathing suit (uuuggghh ladies you know this is not your favorite thing to shop for and is dreaded every time) the sales lady made this experience a little better by being so helpful and really friendly. I like this store it is easy access from the parking lot and conveniently located off sr 60 in West-​field Mall. I will be back to this store. They seem to have the latest fashion and home goods.

I might not be the trendiest person out there, but I’m not the frumpiest either. After JCPenney took on a whole new makeover and upped their appeal to the more «hip» crowd, I can’t stay out of there!
Lately, it seems that I can walk through the entire mall and find nothing that really screams «buy me!» but the second I walk into JC Penney, my wallet starts crying and waving the white flag.
AWESOME Clearance racks. Especially in the workout apparel. You will find a lot of Nike items marked 80% or higher off than retail MSRP.
I’m digging the new pricing structure.
Love that they’ve brought in MNG, a mini Sephora, and Levi brands.
The new iTouch checkout option is pretty cool. Last week when I visited, there wasn’t a line when I went, but the associate still used the new iTouch mobile «register» and asked me to sign on the iTouch with my finger. Of course my signature looked like I was 4 years old, but don’t they always on electronic touch pads? I received my email receipt almost instantly.
Keep up the good work Penney’s!

Great selection and great prices. I had some great clearance finds too! The associate at the register was really nice. I had two rewards coupons so i told i needed to split my purchase upin two to use them both and she assured me that it wouldnt be a problem to use both together and she was right. They have this new contraption they use at checkout, its like a portable scanner, register, and credit card slider all in one. With this they can email you the receipt so it can be a paperless transaction! Very convenient!

Went to the salon to get my hair cut. Worst mistake ever! I got Kathy to cut my hair, which she barely cut at all. What a complete waste of time and money. Now I have to find somewhere else to have my hair cut. I shall never return.

Never was a huge fan of departments stores as they are generally very overpriced, but the JCPenny does have good deals when there are sales. This particular location is decent, but I prefer the location at Westshore out in Tampa which tends to have more selection.