Technicians lie. I brought my car in for 2 tires and an alignment. So here’s the story: I purchased 4 tires from this place for the same car and had no issues. I asked about an alignment and was told the ball joints needed to be replaced and they could not do the alignment. And of course it was nearly $ 1000 for them to do it. Yeah. um…no thanks. I can do that myself. So I brought the car home and parked it, ordered all the parts for the front end, I mean EVERYTHING, ball joints: upper and lower, tie rods: inner and outer, leading links left and right side, control arms and bushings. you see my point. I paid just under $ 250 for the parts, and installed everything, personally. I got the front end as close to specs as I could without an alignment rack. I took the car to Sears for an alignment, but after about 2000 miles, the tires were wearing incorrectly. Leads me to believe Sears did not do such a great job. So back to buying two tires and an alignment. TiresPlus was more than happy to sell me new front tires, I asked about an alignment. I again was told that the ball joints need to be replaced before they could align the front end. My response was«Are you effing kidding me?» I went to Firestone, got the front end aligned and asked the tech about the condition of the ball joints and tie rods. He said they«looked like they were brand new, tight and greased» So there you have. Never will TP be graced by my presence or my money again. So if you go there and are told«You need blah blah part» Get a second opinion.
Maria A.
Évaluation du lieu : 4 Brandywine, MD
Fast, friendly service. Got my tires changed. Will go back to check alignment and get tires re-aligned.
Peaches P.
Évaluation du lieu : 5 Southern Maryland, MD
I walked in on a Friday, around 3:40pm for an oil change. This was my first time at a Tires Plus and normally I’d stick to tried and true… But with my busy schedule recently I was overdue and needed service quick. The manager at this location took care of all of needs and was really nice. He was a little talkative, but nothing bothersome. The technician also stated that I needed a new air filter and he was correct(after showing me the old one… sheesh, it was really filthy, lol). I had some kind of coupon that gave me $ 10 off an oil change as well. They were completely finished with my vehicle at 4:15pm. Always being a stickler for time management, I was definitely impressed. My total was $ 55.64, for the oil change and new air filter. Amazing service; would return and definitely recommend.
Moni B.
Évaluation du lieu : 4 Washington, DC
very professional!!! oil change in 25 mins. in & out! Came in it was VERY busy, one guy told me come back at 12pm. Once i arriving they got started and was done by 12:25& i was out the door by 12:30.