Public Storage

You get what you pay for. We had our unit for 3 years and within those 3 years there was more than one leak in the ceiling, which went untended to until we asked numerous times. The leak was «fixed» with a tarp and bungee cords, which then created a great breeding ground for black mold. On top of that, when we finally came to our senses and moved to a different storage facility, they made it extremely difficult to close our account with them.

My husband and I spent the entire day looking at various storage facilities in the area and ended up choosing Public Storage in Brandord for a few reasons:
1. The service was fantastic! When we walked in we were immediately greeted by Renae who was at the front desk. We explained what we were looking for and she gave us all the details, pricing and available unit options. She was extremely knowledgeable and answered every single one of our questions without even batting an eyelash!
2. The unit was very clean when we were given a tour of it. The price for a 10×20 unit was the best one in the area especially with the $ 1 move in special. The location of the facility is convenient to the highway and has easy access in and out. Renae was great explaining about the locks and the security of the premises. She helped us figure out if everything we needed to store would be able to fit in the unit.
3. The paperwork and lease agreement was a fast and easy process! Again Renae was wonderful in explaining every section of the contract, including the insurance options before we signed.
We are very happy with our decision to use Public Storage in Branford, prices were very similar for other facilities in the area but it was because of the exceptional service we recieved that sealed the deal for us!

They are the best in storage. Period .Haven’t come across too many companies that are so professional in what they do.