Brea Dental Group – Dr. John Whitworth

I didn’t realize how much I was getting scammed here until I moved and had to switch dentists. For years I came here every 6 months for a cleaning and never left without 1 – 4 cavities that needed to be filled. They told me I had really bad teeth and gums and overall bad hygiene and we’re always trying to sell me stuff. I never questioned it, they are medical professionals right? Well, I moved and started going to a new dentist only to find out my teeth and gums are incredibly healthy and no cavities in 3 years that I’ve been away from Brea Dental. After reading these reviews (years after leaving) I realize it was all a scam and I feel so taken advantage of. Shame on you Brea Dental!

This place does not back their work. I spent $ 2000 on my front two teeth. Both teeth have chipped and they won’t do anything about it except for the fact to pay another $ 2000. Also I have seen 4 different dentists leave here. One had been here for 17 years and he just up and left. The fact is they are all pretty smooth used car sales woman. I’m really bummed I have spent thousands here. Save yourself and stay away!!! They won’t go out of business because chumps like me fall for their «sales» «suggestions».

Scheduled for a cleaning. Instead they tried to upsell their extra services. Xrays only. «No time» for my teeth cleaning after all his talk… waste of time! Dentist is very arrogant too.

Clean, organized, and friendly office with great staff! If you have fear of visiting the dentist, this is the perfect place to come to. The Doctor and the rest of the staff make you feel welcomed. You can tell that they genuinely care about your well being. I have been to several dentists around the area and have not been as happy as I was here. Top quality service for an affordable price! Highly recommended

Intelligent dentists, quality work, and a great environment. It is in a super nice lone standing office located on imperial. Very well kept, and staff is awesome!

Rip off. I won’t get into specifics, but I used them for Invisalign and feel so ripped off. Then never gave me a retainer, I was told to use my last tray. I was also never told that the trays stretch out and deform, even with the best of care, so your teeth will shift even using the mock retainer faithfully. I spent thousands on getting straight teeth and followed directions to the letter. They didn’t fully correct my teeth so I notice teeth not straight like they should be, they left material for the «buttons» on saying that «no one would notice» and only removed it after I insisted I didn’t want it there and didn’t care if no one could see it. They have HUGE turn over and there’s always new doctors and front office staff, talk about a red flag!

Avoid at all cost, especially if you have HMO. The dentist will see you briefly than a «financial consultant» will come on to upsell you. I have felt less pressure to buy something at used car lots. They clearly see HMO patients just to get them into a chair to sell them stuff not covered by insurance. You’ve been warned.

My 2 daughters and I have been coming here for about 8 years and have had over $ 10,000 worth of work done between the 3 of us. The staff has always been kind and friendly and for the people that think they’re too expensive just remember you get what you pay for. If you want low cost dental go to western dental. When it comes to medical or dental procedures I wouldn’t be looking for the bargain Dr., I would be looking for the best. I’ve been to many dentists before and this office is the best. We’ve been very happy with the work they’ve done. I definitely recommend this dental office!

This place was recommending all this dental work, being that I regularly floss and brush, and haven’t had any cavities in 20 years, I thought it was a little weird that they «found» 3 cavities. I left to another dentist across the street for a second opinion. They found ZERO CAVITIES, and I found my new dental office.

My entire family has been patients for years, from myself, grandpa, mom, sisters, cousin and all the way down to my kids. The dental work is always excellent and everyone is so friendly and attentive. I have had a ton of dental work done there all the way from root canals to an implant, every experience has been great and painless. I couldn’t ask for more. We will all continue to be patients at Brea Dental Group!

I usually never write reviews but it’s rare you get such good service. I went to Brea Dental recently for a tooth ache. I was surprised by how easy it was to get an appointment, they even worked around my work schedule to get me in. I loved that they explained the treatment and cost right away so I wasn’t caught off guard by anything. I HATE shots but the injection with Dr Chamberlain was, surprisingly, close to painless. Overall my experience was exceptional and most importantly the office was clean! I’m very impressed by this office and highly recommend them.

My family just started coming here about a month ago. The staff is super nice. The dentist who saw my kids was awesome. Especially to my daughter who was so scared she began crying. And this was just for a cleaning. He was very open about what he was doing and reassured it would be ok. And of course it was. My husband also feels the same way. He loves the dentist.
But what made me go out of my way to write this review is my daughters 2^nd visit. The hygienist, Priscilla, was absolutely amazing! She was aware of my daughter being scared to get a deeper cleaning. Priscilla made her feel so comfortable. Showed her what was going to be used. Talked her through everything. She had my daughter laughing instead of crying. I have to say Priscilla is the BEST hygienist ever!
They have taken such great care of my family and I now look forward to my appt in a couple of weeks.

This place used to be great, but they’ve gone downhill a lot in the past 5 years. I had been a loyal patient here for 10 years, but I’m cutting the cord and taking my teeth elsewhere. I have bad teeth genetics, and consequently have paid thousands on my teeth over the years. I take good care of my teeth and pride myself in that, but I can’t fix my genetics.
I have spent 1,000s of dollars here, with having excellent dental insurance the entire time. Looking back, I was overcharged tremendously. I’ve gotten numerous fillings over the years due to my bad genes, and I’ve spent tens of thousands of dollars. I thought the work I was getting was top of the line, so I was okay with spending that much. Friends and family members told me I was being ripped off, but I was sold on Brea Dental because they had treated me nicely. I always paid in cash and everything was fine. I got my veneers done here for $ 6,000, which is the standard cost anywhere, and they looked great.
After being a patient here maybe 5 years, a new dentist came along. I saw him for a cleaning, and at first he said my hygiene looked great, which I knew. Then he came back with x-​rays and insulted me, telling me how to brush and floss and that if I did those things I wouldn’t have such bad cavities. I should have left then. I wish I did. But, I thought maybe he was having a bad day, called to complain, and told them never to schedule me with him.
I also started needing more work done. I got Invisalign and paid that all up front. After that, my fillings needed to be deeper and there were more of them. I asked to be put on a payment plan. That was when I noticed things changed. I was being treated differently. I had paid cash for all my work I had done for a good 7 years, but when I asked to split up the payments, which was always an option that I hadn’t taken before, they treated me like I was less important. It wasn’t like I was a first timer. They were cold, not as friendly, and acted annoyed when I came in. Total judgment. I didn’t leave then because I have a fear of getting someone who will completely mess up my teeth which I’ve worked so hard to maintain.
The last straw was a few years ago. One of my veneers chipped and broke off completely. That happens. They are 10 years old and I had a hairline fracture in one that just gave way. The dentist got me in the next day, which was great! I brought in the tooth the chipped off. I was told back when I got the veneers that they keep my teeth on file so if I need them redone, they’ll be the same size, shape, and everything. That was a big selling point 10 years ago. So, going in to get my veneer replaced, I assumed they would use my mold. They did take a mold of my teeth again, which I thought was standard. The dentist said he would make the new tooth a few shades darker to match the rest. I don’t know how to do this stuff… just do your job right and I’m good! So, I had a temporary tooth on a few weeks, then my permanent tooth came in. Under the super bright lights, it looked like the color matched the rest. I said the shape looked different, but they assured me it looked great. I had a terrible migraine that day, so I went with it. I signed off on the tooth and they permanently put it on. I went home, slept off the headache, and when I woke up I was mortified. My new tooth was yellow, a totally different size and length from the others, and made it hard to talk because I had such a difference from the tooth next to it. This was not a 1,000 job. Where was the mold they were supposed to use? I went back to ask to have it redone. They got angry, and so did I. They said I signed off on the tooth and that they can’t redo it. They made sure I knew they had my signature saying everything was fine. I cried because it looked awful, I mean, really bad. I went in probably 4 or 5 times to have them shave down the tooth next to it now that it was way too long. It was the only way to fix their problem. Each time they were annoyed that I came in. I should have paid another $ 1,000 to get the tooth redone somewhere else, but at that point it wasn’t an option. Now a few years later, I still have a lisp because my teeth don’t line up and my new tooth is a totally different shape than the others. This was the last straw. I gave Brea Dental too many chances, and I should have gone elsewhere years ago. I’m writing this now because I have a new dentist who I love and who treats me with respect, and doesn’t overcharge. DON’T GO HERE, PLEASE! You WILL regret it!

I started my Orthodontics at Brea Dental 4 years ago. after two years of being there my mouth was no where near done… then the Orthodontist left. Dr. Lauren Manfred started there and thank God she did! She changed the entire plan, she listened to what my expectations really were (I had a unique case) and after two more years I was finally happy with my smile. As I said, I did not have an easy case but she had the knowledge and was flexible. Many other people said I would have to have even more work done but she was able to fix my smile and actually saved me some money as well! I would recommend her to anyone looking to get braces or orthodontic work done

Worst Dentist ever! I was told I had 3 cavities and it was going to cost over 600 hundred dollars. I found it hard to believe when I have never had a cavity before and I am 27 years old. I decided to get a 2^nd opinion as well I have been to 2 different dentist and all have said I have no cavities.

I had been a patient of Brea Dental Group for about 4 years. Usually, they were friendly and were able to get work done in a reasonable amount of time. On a few occasions, they had overcharged me considerably; however, when I called my insurance and brought it to their attention, they reimbursed me the amount. I did not really think anything of it until I needed major dental work done.
On more than one occasion, they left cement in my mouth after a dental procedure. The last time it happened, it wedged in my gums and caused a severe infection, pain, and swelling. I brought the piece that fell out back to the dentist and they acted as if they did not care at all. They did not even mention it in my electronic chart because they made a mistake. That is not something that I appreciate, especially since it was their fault. Once they put the final crown in, I had constant pain only in that tooth. I went back and they told me that nothing was wrong and that I should consult a neurologist. That is when I decided to switch dentists and never return.
As said by the other reviewers, they do overcharge you. They constantly tell you that your teeth need this and that. When I started going to another dentist, they told me that they did not see any of the problems that Brea Dental Group were talking about.
All I am trying to do here is voice my concerns about their dental group so no one else has to go through as much pain as I did. I feel like people need to know this before they pick this group as their primary dentist. I would not recommend them at all, not even to my enemies.

So originally, I read the Unilocal reviews of this place and said «I will never go there». I called another dentist and made an appointment. To my dismay, I realized I called the wrong number and had scheduled an appointment here at Brea Dental Group on accident.
I went in for some discomfort in my mouth. I was informed my wisdom teeth needed to be removed. They gave me the option of coming in later that week and seeing a surgeon or he offered to take them out right then, AND charge me less.
This is exactly the kind of service I expect from my dentist. Options and money saving measures. They saved me $ 200 on the final cost and I couldn’t be happier with the procedure.
Go in knowing what you want, and you won’t be disappointed.

Superb, first class, top notch, marvelous etc. etc. You get the gist.
All the staff there are lovely — and rather amusing (I don’t think I’ve actually laughed at a dentist before). Everything was explained to me and I left feeling that I’ve finally found a dentist I can trust (and who I think is better than my old dentist!). Highly recommended!

After reading some of these reviews, I see that others also share similar experiences at Brea Dental Group. Especially with excessive billing for extra procedures and services!
I used to be a patient of theirs for a few years, and remember each time I went for a routine exam/​cleaning, I always came out with hundreds to thousands of dollars worth of dental work. In fact, I remember I had to open a CareCredit credit card just to finance all the dental work yearly.
I finally switched dentists a few years ago after an incident where they wanted $ 1600 dollars for «deep root cleaning» of my teeth ($ 800 for upper, and $ 800 for lower set). I had Kaiser insurance (which i’m only supposed to pay 20% for all procedures). When I went for the visit, I gave them my dental card, and the lady attempted to call to verify coverage, and later told me my out-​of-​pocket expenses were $ 1600. A week later, after having paid the first $ 800 installment, I felt something was not right about my coverage, so I called Delta Dental insurance myself, and they said they never received any calls or inquiries from Brea Dental Group!
That was my last visit a few years ago!

Brea Dental Group is the type of dental office that only wants to take your money. All they will tell you is that you need an upgraded cleaning, upgraded exam, etc. Upgraded = more money! When I chose the level of upgraded cleaning my insurance would cover, they assured me that there was no extra cost. One month later I get a bill in the mail for $ 15. They sent this bill to collections after I was 30 days late with it. No joke. I had been meaning to call and dispute the bill with them, but heck, my life is busy and a $ 15 bill didn’t seem like such a big deal. I know a lot of other reviewers here have mentioned that they had much larger fees to pay, but the principle is the same that all Brea Dental cares about is your money.
When I finally called to resolve this collections notice, the receptionist tells me that she doesn’t have time for me to haggle on the phone with her because she has a client in front of her. Rude!
Moreover, I had to book one appointment for my x-​rays and exam, then come back later for my cleaning. This is the type of dental office that doesn’t care about its client’s time, and only cares about making money. I will not be going back, and I wish I had read these Unilocal reviews before going for my first — and last — appointment.