Fisher Heating & Air Conditioning

I used Fisher Air today and couldn’t be happier. My wife called them this morning and they were able to send a repairman out the same day. They called when the repairman was close to confirm and Chip, the repairman, showed up on time as promised. I had a guy from another service not show up at all 2 days prior.
Chip was honest, nice, professional and knew what he was doing. He got the job done right, quickly and for a fair price, so I couldn’t ask for more.
I was really impressed by the way he was careful with my home. I have had other repair people who were not really careful with mine home, but Chip really seemed to take the time to do things right and not just throw things together to finish the job and go.

Too expensive. I was charged $ 450 for 2 ACs in my house. They charge you $ 89 each for check up, then $ 200 for adding some freon to one of the AC, because the freon our machines required is «Special». (my house is only 14 years old, so the ACs are just 14 years old.) Later I found out Home Depot have AC tune up program, $ 89 for check up, clean and adding some freon,

The response from my original review which was based off my interactions with the company — «When you called our comfort adviser had already left the office. You gave no opportunity to speak to you regarding the process or facts in a timely manner before making this a public form. If you would like to know more, please contact us. You are also welcomed to come to our office to discuss the matter.»
Well then maybe you need to update your business hours, because your Unilocal page said you are open until 5 and the lady who took my call assured me i would be called back. Don’t give me that junk about not giving you time, i gave you plenty of time. I find it hard to believe that the comfort advisor (sales man) couldn’t pick up a cell phone and return my call. Had I called to say i wanted to install a new system I bet he would have called back.
AGAIN — This is MY opinion. Unilocal– DO NOT DELETE
This review is based off of MY experience with Fisher Air. I contacted Fisher Air to in an effort to obtain information about a pending install. I contacted them prior the close of business on a Friday and was told I would get a call back by the end of the day. I waited until after 7pm before I placed my second call, this time I contacted the sales rep. I got his voice mail and left a message asking to be called ASAP. The weekend went by before I was called back. I was disappointed in their lack of follow up to say the least. Come Monday they the sales man decides to give me a call. At that time he attempted to answer my questions regarding the price quote that was issued for the job. I waisted about 15 minutes listening to him try and justify the outrageous quote that was provided. I explained my conners with the price and made it clear that I felt it was way over priced. At that time I felt the sales man grew annoyed with me based off the change in the tone of his voice. Just before we wrapped up the call he asked if I left a Unilocal review, i replied Yes, he then proceeded to ask me to remove it. I advised him i would not remove it because that my PERSONAL opinion of the company that I had while dealing with them. He had not read the review, yet he felt the need to ask me to take it down. It’s my personal opinion this company has poor customer service, does not do whats best for their customers and simply looks to make the biggest sales. I would recommend doing your homework before letting these guys in your home. Again… THIS IS MY OPINON THAT I HAVE BASED OFF THE INTERACTIONS I HAD WITH FISHER AIR…

We had a problem with our AC unit in our office building and called Fisher Air to repair it. Chip was our service tech and he is the best. He was super friendly and professional. He fixed our AC unit and checked everything out in our office to make sure we wouldn’t have any other issues with it. We really appreciate his great job and will be requesting him if we have any other AC issues in the future! Thank you Chip!

As a professional property manager for over thirty years, my life would be extraordinarily better if all the contractors and vendors I use were as professional and expert as the servicemen of Fisher Air. If you want a job done with precision, integrity, timeliness, cleanliness, great attitude, more than fair pricing, stop now and call this company ! They are the COOLEST !

Fisher Heating & Air helped me out of a bind. I had a home ready to close escrow when we discovered an issue with the AC unit. Fisher Air came out the next day and had it repaired within an hour. They were professional, prompt, technically proficient. I would highly recommend them.

I’m so great full for Fisher Air Conditioning. The AC upstairs wasn’t working and Jason from the company came here fast and diagnosed the problem within minutes. He thoroughly explained the problems the unit was having and made his recommendations without putting any pressure on me to make the sale. I was very happy with the service. This company is as professional as it gets.

Fisher Air has replaced four units on our commercial property and provides routine maintenance. Mark has been great about providing us a wide range of options from most economical to most efficient, and Chip has provided us with excellent service. We could not be more pleased with the overall quality and value of their service!

As a property manager, I have used this company for many years. I can always count on the truth, politeness of service, and a fair price. I recently had to have my own house serviced and Ralph did a great job. I highly recommend this company to anyone who is wanting heating and air conditioning services. I think they are the best!

Tim Logan performed our regularly scheduled maintenance for our air conditioner and was extremely professional and helpful. In addition he re-​ducted the exhaust fan for the master bathroom to fix an old problem from when it was initially installed. Tim did an excellent job and I highly recommend Fisher Air.

May 20, 2015
Mr. Mark Fisher
Fisher Air
239 Viking Avenue
Brea, CA 92 821
Dear Mark,
It is with gratitude I write this note to thank you very much for such wonderful service your company continues to provide — ALL my clients and I are so lucky to work with you on the various properties!
It’s a tremendous pleasure.
From the very beginning years ago, I knew this would be fun when I saw your professionalism and exemplary standards (which are spot on) — you were timely in responses and so knowledgeable!
Of course you are Number One and I will continue to call upon you in the future for the benefit of my sellers and buyers — they are all so happy — we’ve done our jobs for them — as it should be!
I am delighted to know you!
Respectful regards,
Jaci Woods
CRS, GRI, ABR, SRES ~ REALTOR® & Broker Associate
Seven Gables Real Estate

Whenever I have needed my heater or air conditioner serviced, these people have been the best— ABSOLUTELY THE BEST!
Everyone I have had dealings with be it over the phone or in person has been kind and courteous. The technicians work «clean» and their personal appearance mirrors their work standard. Thumbs up all the way!

They are a very nice company. My family has used them before and recommended them. They showed up on time and the same day I called.
The not so good. I have almost the exact same experience of Y.C. 2 comments below.
Our capacitor was bad… 1^st they charge a $ 89 service fee, which is fine and normal, but almost everyother company I’ve ever dealt with they won’t charge you if you get work done with them. That’s just stupid. And I fell for the girl on the phone say they do that because their prices are good.
Well they quoted me $ 360 to fix the capacitor + $ 89.
Great, so I jumped on the Internet to see what a capacitor was on how much it costs/what’s a reasonable charge for replacement. Soon found it should be more like $ 150-​$ 200 fix. So I called another a/​c company on Unilocal and he said he could pop by that afternoon and it would only be $ 185. As it only took 30 minutes to repair he also check the ac for freon levels/​temp and replaced our dirty air filter! Now I know Fisher uses the best part with 5yr warranty. But they have some pricing issues and need to not charge for the service call if the work is done.

We have been using Fisher Heating and Air for years and have never been disappointed. Jason Lamb came out last Friday, and as always, was awesome! Thanks Jason!

My wife spoke with Fisher management regarding our concern of being overcharged for a thermostat and capacitor. He explained that they use the best of the best equipment which will fit most air conditioners, and only use parts with 5 year warranties. They understood our concern and refunded some of our money without argument, which is good customer service.
I still don’t agree with the service visit charge not being included if you decide to get the repairs. If you want the best parts for your air conditioning unit, Fisher Air has them. If you’re like me and would just like your A/​C repaired at the lowest possible cost, they may not be for you.

I had a new ac/​heat-​pump installed about 5 years ago from Fisher. At the time they were in the middle as far as pricing. I had to wait 2 weeks for my heat pump because it was a special order item. Overall, it took about 3 days to install the unit because of how my home was built and the positioning of everything. The owner, Alan even came out to see how the job was going. I’ve had regular maintenance from them ever since, even my neighbor had his ac done with them. Everyone have been pleasant to deal with.

I’ve been using Fisher heating and air for over 15 years now. Any issues or problems I have they are my go to people. Family owned and operated, I’ll never forget one hot summer night, Scott Fisher came to our home late night to fix our A/​C. We just had a newborn so it was very important for us. He was here until almost midnight, that’s service you won’t get anywhere else!

Our air conditioning went out and they were here within an hour. The technician was clear and explained everything he was doing, identified the problem and had it fixed within the hour. I love Fisher Air!

Our Air Compressor went out on a Saturday. We called Fisher Air and within 5 minutes the owner of the Company Alen Fisher called us back. He personally came out to our home, identified the problem and with his years of experience welded it himself on the spot to make sure we had air through the weekend until a new part could be ordered. In fact the welding job he did was so good a new fan hasn’t needed to be ordered.
He was courteous, prompt and honest and didn’t rake us over the coals for a Saturday call out.
We will use Fisher Heating and Air for any future problems we have with out air and heating unit.

Contacted Fisher A/​C reference a residential a/​c unit gone bad.
Initial serviceman (Tim) who came out on 8÷15÷12 was clean, prompt, professional and to the point. Kudos to him for the initial estimate of repair of the compressor/​dryer and run capacitor. Was charged $ 89 service fee, which I felt was reasonable and in line with other contractors.
Since we discussed the possible need for a new condenser unit, Tim said another person would have to come out on ⁸⁄₂₂ and give me an estimate for a new unit. A 2 hour time span for the new estimate was given.
On the 22^nd, the service person (manager?) came about ½ hour late, with no apology, phone call, or reason for his tardiness. He was clean and professional looking in attire and when I advised him that he was late for the estimate and my wife had to leave after waiting for about 2 ½ hours, he was very perturbed and stated: «well, do you have authority to sign paperwork so we can get you a new compressor… because I don’t want to hear that you will have to discuss it with your wife before signing… I only get paid when you sign.» With that beside manner, I told him to get out of the house and don’t bother coming or calling back.
I have tried to make this post as accurate as possible, given how pissed I was at the second guy who came to my house. Let me emphasize that I wasn’t mad because this guy was late; it’s just that he was so unprofessional in his verbalization of the circumstances of the situation.
Like I said before, Tim was great… on time, had a professional attitude and demeanor, knew what the heck he was talking about and was a pleasure to deal with. A credit to Fisher Heating and AC. The second gentleman, you can have him.
This is just my opinion of the company… if you had a better experience with them, by all means, have your way with them.
As with people in other walks of life, there is always someone who is having a bad day. BUT, since there are numerous other good A/​C contractors around (check Angie’s List, FYI), why put up with nonsense? Know what I mean? JMHO.