TGI Friday’s

Had a horrible experience today, jerry was quick when i first got there gave me a menu then didn’t come back for at least 20 minutes to check up or anything. I had to ask another waitress to take my order. Being that i was sitting at the bar it was my only other option! For sure wont be back if he is working

The service in the dining area last night was awful. We had to be seated by the bartender as their was not host or hostess. Once seated, no one came over. We then had to get up and get the bartender again to take our order. He was really nice and accommodating, definitely a keeper. Even though the dining room is not his section, he still stopped by and checked in on us. Remind you, we still haven’t seen the server for that section yet. Finally, she was there to pick up our plates. Then in another 15 minutes, we had to get up to get the manager to get our check. It used to be such a great place too. The bartender staff is always helpful, especially the guy from last night.

This was one of the worst dining experiences of my life!!!
We came here last Saturday night.(because we had a gift card from the holidays).
We walked in and were told that it would be a 25 – 30 minute wait. We continued to wait as the clock time kept passing it was around a 45 minute wait realistically. The hostess were very loud and talkative, both did not seem to know what they were doing.
Once we were seated after a 45 minute wait, we ordered our drink which took over 25 minutes to come to our table. Then we ordered our food which was very simple:
Bone-​In Wings, Side Salad, Burger.
The waitress then comes to our table to advise us that there was a new chief being trained in the kitchen they were slower then usual. Our food took 45 minutes to come out after we had ordered it!!!
We spent over 2 ½ hours at this restaurant on a Saturday night, not because we were leisurely time enjoying our time, but because the service was the slowest i have every experienced. The food was also just mediocre which i know what else do you expect from a place just like Apple bees, like i said we only came because we had a gift card. It is safe to say we will never be going back.

Me and my girlfriend went to this tgif, and it just wasnt that great an experience at all. My girlfriend ordered a build your own burger, and the burger was so bland, and it was not made correctly, and they didn’t give her the proper sauce that you wanted on the burger, so that was just a fail, and then what I ordered was a California club and that was just blind as well, nothing special about it, so after feeling like we were not satisfied with their food, we receive our check and there are extra items that are checked that we did not even order, to make the experience even more bad, I don’t know what was happening today but the service was just not great at all, would not suggest coming here, unless you’re okay with bad service.
P. s. we originally went for the 474 deal, and when we see the menu the deal was not really the 474, so that is also just bad advertising for that deal.

Worst place ever for me I went one time and I want to give a second chance but becomes worst experience bad food I order a burbon chiken with sweet potatoes and a tomato with mozarella

Staff here was polite, helpful, energetic, friendly, and likable. Food was pretty good, as usual. Presentation was not a strong point. My dish looked rather hasty/​careless (see photo) and there was also some sort of a clear 1″ diameter splash or grease mark near the edge of my plate — may have been just an old water spot, but I’m not sure.
Pet peeve, maybe showing my age: TGIF staff consistently referring to my party as «you guys». This applies to the greeter, server, everyone who addresses customers. Its just too overly familiar, IMHO. This is my wife, OK? She’s a lady, not a guy; and I’m your customer, who will be deciding your tip — not your college or high school pal. I have kids your age. We’d prefer Sir or Ma’am or you all or just nothing.

Staff was very friendly. Our server exceeded expectations. She always made sure we had our drinks filled and food was all on time and together even tho it was a party of 8. Will be coming back. Food was amazing and omg those fries: p

I read many of the previous reviews. And there is certainly a lot of negativity directed at this establishment. However, my first ever visit there today for lunch was absolutely great! While I do agree that virtually every item is priced about a dollar or more than it should be, virtually everything else was a solid «A».
I found the entire staff (including management) to be friendly, courteous, accommodating, and eager to please. Service was outstanding! Food was fresh, tasty, and a nice sized portion. The restaurant was clean and comfortable to sit in.
I am sold!!! I will definitely be back!

Our Christmas dinner plans fell through and options for dining were limited so we ended up here. It was crowded and there was a wait when we walked in, so the hostess told us there was seating in the bar area. We took a table in the corner and waited a bit. Our server, Rene came by and told us he would be right with us. Even though the place was super busy, Rene did everything a manager would want their employee to do. He appeared to be the only server in the bar area and as soon as he saw us, he acknowledged us. Not a single step he took was wasted, he’d drop off drinks, menus and pick up plates and check on customers. I realize that this is how things are supposed to be done, but I think we all know this isn’t always the case. When you consider how busy the place was, he did an outstanding job.

It has been ages since my last visit. The place is clean and service is decent. However, the food quality is not impressive. The food came out cold and to ably seating by heat lamp. The price to portion is also very big disappointment. I feel going to a French restaurant with fast food décor and quality. Would not return.

Feeling a little raw about this crappy dining experience… Especially since I was with my mom after a doctor’s appointment. I was trying to celebrate with her since we found out the sex of my baby that day.
Kind of border line 2 – 3 stars. I just felt like everything took a really long time, which isn’t the norm when I got to a TGI Fridays. We started with one server and got switched over. The shift switch seemed to be what screwed us over. Also, the food was not up to par with the majority of experiences I have at a Friday’s.
My mom and I ordered the 2 for $ 20 something deal and split a Chicken Ceasar plus Parmesan Chicken. The salad lacked lettuce and was a small portion and the chicken was on the dry side, but whatever. It is what it is for the price. The Parm chicken was actually much better to our surprise– the mac and cheese was really just not all that.
The Strawberry Shortcake dessert was the last straw. From start to finish, way to get my hopes up and down. I’m pregnant, so bare with me here… But I really wanted strawberries. The dessert came out with some lovely vanilla ice cream (thank you) and a heaping pile of strawberry syrup sans fresh cut strawberries. Did I miss something here because the picture in the menu LIED to me. My mom told me to flag down the waitress and ask for a side of strawberries, but I’m not one to complain and so I’m leaving this review.

love this place.
Love the happy hour and watching football on sundays!

Went here for vets day. Walked in at 7:18. Got seated at 7:45. It’s now 8:29 and our waitress just told us the kitchen was a little backed up. Wow

I don’t know why I keep coming back to this location. My usual tgif location is the Puente Hills one which always has amazing service especially in the bar.
Came to this location on a Friday night around 10pm and sat at the bar top. Working that night were KEITH and JERRY. They were just TERRIBLE! We had to flag them down several times to get another round of drinks and had to wave them down to close out our check.
I would understand if the place was full but there was only 2 other small parties sitting on the bar top. Knowing the restaurant industry I was just upset at the terrible service I always get at this location.

I can sincerely say this is BY FAR the worst experience I’ve ever had! EVER! A troll under a bridge will give better service than our server Chris.
We were there on a Thursday evening and got there around 8ish. The hostess was really friendly and said our server would be Lindsey. We were looking over the menu and 10 minutes later Chris shows up with the worst attitude. «What do you want to drink?» There was no greeting or smile. Fine, I’ll give him the benefit of the doubt. After about 15mins of waiting for our drinks, he drops them off and walks away. He didn’t even bother to ask, «Are you ready?». «Do you need another second?». Nothing. At this point I was just getting annoyed. If you don’t want to be at work or hate your job, don’t take it out on the guest/​customer. Common sense.
Don’t get me wrong, he wasn’t busy attending other tables. He would literally just disappear every 15 to 20mins.
30mins into our dinner and he finally stopped by our table. I asked him if they offered the refillable appetizers special and ONCE AGAIN he disappeared for about 15mins just to bring the menu. All we wanted were some small bites for the night and we got stuck with a waiter who had horrible attitude. Once he brought the menu we told him we just wanted to order something right then and there, before he disappeared once again.
Just to give a little bit of back ground, the restaurant was almost empty. When we got to the location there was just one other party in that section of the restaurant. By the time we ordered our first meal, which was well over 40mins after we were seated, there were about three other tables. From what we noticed throughout the night, he was only helping three tables, including us, within his section. I always try to be understanding with employees in the food industry, but Chris was just the most unpleasant waiter we’ve ever had.
Our appetizers finally came in and were brought to us by Lindsey, who was really sweet even though we just had her service for those few seconds. Once we were done we wanted to order some more appetizers, but once again we waited for about 20mins for Chris to stop by our table. We ordered wings and when they finally came in, we asked him for some extra dipping sauce. He never brought the dipping sauce. I will say, the wings were horrible. We just couldn’t eat them and in the end we had to return them. Once again, never really happens, but that’s just how bad they were. Chris never stopped by our table so we had to track down a worker who was cleaning tables and asked her if she could help us. We asked her very politely if she could switch our wings for something else and have some refills for our drinks. Out comes Chris, without saying a single word to us, and grabs the wings and leaves. 20mins later he drops off our food and leaves once again. I can definitely tell you he was like this with other guests as well since he would never check up on them. What could have been a nice 45min dinner, turned into 1 ½ hour nightmare.
I’ll stick to the TGIF in Buena Park. I don’t have to deal with this type of attitude when all I wanted was a nice dinner with my bf.

I enjoy this place I always have. My only complaint here is that ok I legitimately forgot my ID this time so I’m like damn no drinks for me but then my boyfriend orders a drink and she doesn’t card him. Sweet. So when she comes back I attempt to order a drink… She carded me??? Ok so she cards me but not my boyfriend.
I know I know my bad I tried to get a drink without my ID but still if it’s a policy to card for drinks and your gonna skip some people cause I dunno he’s a guy and then card others your doing your job wrong. Lost a couple star

Don’t Enter Into this place. Walk On Into Somewhere else. This TGIF is a joke. Seriously the worst service ever. EVER. We sat at the bar and our bartender was Izzy. Horrible horrible service. it took loke 15 minutes to even get service. Mind you it was not busyMy friend asked for chardonnay. They were out of Kendall Jackson. So she got a peach martini. I saw him make martini once and throw it and restart again. Ok. We get our drinks. Then we wait like close to a half hour for our food. We got sandwiches. Nothing crazy. Seriously horrible food. Their food has gone to the shitters. We asked him where our food was and he tells us oh I’ll check on it. But yet you were having the conversation of a lifetime for 30 minutes with the other chick.
Our food was cold. THE Fries Were Salty As Hell AND THE Salad WAS disgusting. THE Ham Looked Like It WAS OUT Of A Package From ralphs.
I will never eat here again. The service is THE worst part of this place. Look alive people. This place is for the birds. And don’t come in here.

It was 15 – 20 minutes before anyone even took our drink orders. It was only after we reminded a waiter that they realized that there was no waiter assigned to our table. What?!! The manager apologized and gave us some free chips and salsa. Oh yay…
The service was soooo slow but it wasn’t our waiter’s fault. She was frantically trying to service everyone. Poor thing. She looked exhausted. When the food arrive around 20 minutes later, it was cold.
So the 1-​star goes to TGIF the restaurant.
1. They didn’t hire enough people to do the job right.
2. The food is mediocre at best. I ordered the appetizer sample. The chicken strips were salty and dry. The breaded shrimps were so heavily breaded that you could not taste the shrimps. The short ribs were bone-​dry.
3. I ordered the Strawberry Lemonade, which was fine. When I asked for a re-​fill, the waiter said that there would be an additional charge. OK, fine. TAKE A LOOK AT THE ATTACHED PICTURE. The glass on the right is the refill with mostly ice. It took only 2 – 3 sips to go through the entire glass. TGIF, did you think that we would notice this? Are you that cheap? You charged me over $ 3.00 for the first glass and extra for the 2^nd glass, which ended up being mostly ice.
I think the staff is working hard with what they have. The manager was courteous and polite. Our waiter was sweet. Unfortunately, they have been set up to fail by the company. TGIF, you suck!!!

Just your ordinary run of the mil establishment. Happy Hour all day on Sunday, their concept is every day is Friday. The gross beers are on happy hour, not the craft beers, they also have a couple of mixed drinks on happy hour. The mixed drinks were okay, had a long island iced tea. Also had an IPA, and you really can’t go wrong with draft brews.
We ordered a couple of appetizers because they were half price, the jack daniels boneless wings are always good, but the quantity seemed to have diminished over the last couple years. We also ordered the nachos which were okay, I would have liked it if they had beans on it and more real cheese instead of that nacho cheese from a can. My daughter got the ribs kids meal and she cleaned those bones off like a puppy.
Fridays is a good place to get together for drinks and appetizers, the bar area at this location was very big. Our server was also pretty cool, he filled our glasses when they needed to be and made sure we were happy.

La comida tardo demasiado en salir. El servicio fue fatal, deja mucho que desear ya que es una reconocida cadena de restaurante

Horrible service!
Came in one day for a drink and appetizers and we got a seat by the bar. The bartender immediately asked us to see our ID, but unfortunately my friend left hers at home. So the bartender was super mean and told us not only can she not order drinks, she can’t even sit at the bar while I order a drink. Wtf?
So we were rather unhappy about the situation, so we decided to order take out instead so we can eat and drink back home. The bartender took our to go order and basically told us we couldn’t wait at the bar and had to go sit in the front waiting area for our order. Wow! Wtf? It’s not like we are drinking, just sitting and waiting. He did not smile at all the entire time we were there and just had a really bad attitude.
NEVER coming here again!!! Beware of terrible service!