Starbucks

I’m here almost weekly because I drive between DC and Pittsburgh.
It’s a regular Starbucks, with tasty fresh coffee and snacks.
Staff are very nice, and some recognize me and try to remember my name. Next door, without moving your car, you will find real food at a wonderful sandwich place called Subplicity.
On weekends, this Starbucks is sometimes very crowded, with insufficient capacity – space and staff. Recent renovations are attractive but there still are displays blocking the flow (and a mistaken budget savings was not replacing the grubby tile floor). The main problem here, and why I sometimes give up, is the lack of enough bathrooms, given that this is a major highway junction and rest stop. There is just one toilet for men and one for women. The lines on weekends can be out the door. The bathrooms also need more frequent cleaning and major upgrades, and they would be healthier if there were no-​hands entry/​exit, no-​hands wash, and automatic flush. Ok, that’s my pro bono advice!

Located in a truck stop area. Decent & clean. I usually never have issues except this time, the service workers are acting like it’s an inconvenience for them to service you. Today, there is a massively obese woman and a gay male with an earring working be the counter (sorry, no other way to describe). Both are gossiping rolling their eyes, & sighing at customers. People are mostly here to use the restroom and grab a coffee. I’m here to grab tea & charge my phone a bit. It’s honestly bare in here. Maybe one customer every 10 minutes and only me sitting down. I guess that annoys them as the one motions to the other to walk by me & look at something on me as they both laugh. A bit odd since both are circus worthy, however… My point is that they clearly are unprofessional. The woman is kid of the trouble maker. Every order is painful for her to ring up… If you could just see her face & behavior. Not one smile, not one «have a nice day», not one «thank you»… Just mumble, eye rolling & sighs. The guy is fine, until she provokes him to join her in her unprofessionalism.

Pretty badly designed for customer flow. The ordering line starts close to where the restrooms are. Only 2 restrooms, 1 stall each, are supplied for such a busy rest stop! Lines tend to converge. Customers did not know where to line up to order.
On the flip side, the service was friendly and we received our drinks pretty quickly after ordering. For a rest stop, it was pretty clean too.

Slowest one I have ever been to. And then to top it off. we were given wrong drink. at least I paid attention and was able to get correct drink before hitting the interstate

This location is in the Breezewood in the commercial area just off the Turnpike. It is a real Starbucks as opposed to the ones in Turnpike Plazas. It’s a typical Starbucks. The staff was friendly and efficient.

Standard Starbuck’s in the «truck stop» area at Breezewood. Staffed well, up to cleanliness standards… drive through. Fast in and fast out. Nothing negative at all.
f8 and be there.

Sigh. Overcharged for a drink they can’t even make right. Somehow «soy cinnamon dolce frappuccino» is too complicated. Wow.